I would like to preface this review by noting that we did not hire this company for tree removal…read moreservices. However, I had two interactions with one of the owners while the company was working at a neighboring property, and those experiences raised significant concerns about the professionalism of the business.
On June 16, my husband and I visited a neighbor's property to collect wood from a pile in the front yard with the homeowner's permission. One of the workers, whom I understand is married to the owner, was courteous and had no objection to us taking wood while work continued in the backyard.
About 15 minutes later, the female owner arrived and questioned her husband about who I was and why I was there. Upon approaching me, I explained that we lived nearby and had received permission from the homeowner and her husband to take some wood. Despite this explanation, the interaction became uncomfortable, and she appeared visibly upset by my presence. My husband, the homeowner, and myself finished loading the wood and then we left. She continued to yell from the backyard during that time.
Later that day, we returned after another neighbor asked for help loading wood from the same property. Upon my arrival, the female owner aggresively confronted me again and demanded an apology, stating that I had been disrespectful during our earlier interaction. I was surprised by the accusation and attempted to explain that no disrespect had been intended. Unfortunately, the conversation quickly escalated into a heated disagreement.
During this interaction, the female owner repeatedly raised her voice, swore, stood close enough to me that she was spitting on me while yelling, and continued the confrontation despite efforts by myself, the homeowner, my husband, another neighbor, and her sister to de-escalate the situation. Everybody present encouraged her to calm down and move forward, but the argument persisted. I was accused of being jealous of "all this" (meaning herself) and then she went on to literally make fun of me because I couldn't lift larger pieces of wood. She obviously doesn't know this, but I've had two spine surgeries over the last 5 years and am physically unable to lift heavy. She went on to demand that the homeowner force me to leave his property (literally screaming and stomping her feet). At one point, a traffic cone was dropped onto my husband's foot (purposefully by her) while he was standing nearby.
Throughout both encounters, I was extremely confused about the source of the conflict and made efforts to avoid further escalation. Especially since it wasn't my property and I was concerned about my presence causing them to leave the jobsite prior to finishing. I even went as far as to apologize for inadvertently upsetting her. In my view, the level of hostility displayed was extremely unnecessary and inconsistent with the professionalism I would expect from a business owner.
I recognize that every situation can be viewed from different perspectives, and this review reflects only my personal experience. Nevertheless, based on these interactions, I would not feel comfortable, or even safe, hiring this company or recommending its services. Professionalism and respectful conduct are important factors when selecting a contractor, and my experience did not align with those expectations. Over the course of this job, the female owner could be heard aggresively yelling at her husband daily, as well as another neighbor's son for being outside in his own backyard. I wish this company nothing but the best and hope the owner accepts professional guidance to prevent this type of behavior from continuing. However, I am also thankful for her behavior as it likely ensured the company will never return to our street for work.
