Customer service is zero at this place. My husband has called and someone was supposed to get back…read moreto him. Waited two weeks. No call so he went up there. A lady took down all this info and was great, said she would pass the info off to the person that was to help him. It's been another two weeks. No call, no email, nothing. My husband insists on staying with this company as his family is insured through them for their business, but I am furious that it is taking OVER A MONTH for someone to get this going. This place does not deserve the buisness he is going to give them.

When I bought my first home, I was completely overwhelmed with insurance lingo and possibilities…read more.. I came to Kenneth Rhodes' office at the end of my rope and walked away feeling at ease! They really have a great staff that wants to make sure that you get the coverage you really need at a reasonable price. I highly recommend them - especially Lori Wyse! She rocks.

For great rates and great service go by and see Kelly. She has handled my insurance for 20 +years…read moreand she's always on top of everything. I wouldn't go anywhere else.

I was able to get my insurance cheaper by letting them search other company's to get a better…read moreprice. I will say I called few weeks back and never received a call back which was ok bc ended up being a change of plans..

I was in Allstate the Jason Long agency today located at 1817 N Blvd and the service is friendly…read moreand fast. Jason knows what he is talking about and the customer service is amazing ask for Asiyah

I originally went in to get a coverage removed off my policy and to have my auto draft date…read morechanged, the agent I met with told me to not pay my bill until later in the month after she cancelled my auto draft and we would set it up at the correct date. I then called later in the month on the day she requested I called to make a payment and set up auto draft and she informed me because I didn't call the week before that my policy had been cancelled. ALL BECAUSE I DID WAS I TOLD TO DO IN THE EMAIL SHE SENT ME! Furthermore she got an attitude when I started asking how it was going to be fixed and essentially said it's not her fault and that I would just have to deal with it. I would not recommend this company to anyone. I now have to get new insurance and pay more because I had a lapse in coverage because I followed their instructions.