Very rude employees in the morning. Same couple that always work! One Asian woman who wears glasses…read morewho you can barely understand and she talks so rudely back to customers! Even if the customer is very nice and asks her to repeat herself or stands there a bit confused since they didn't understand her response. (Do not confuse this woman with the other woman who usually opens and has long black straight hair. She is beyond sweet and the fact she is that way each and every morning right when they open. Props for her!) Then there is a taller woman who wears glasses who was no help at all today. I have an e-gift card that I received as a birthday gift. It has a 19 digit card number and a safe 4 digit pin. Instructions in email state to have the employee manually input the 19 digits and I then input the pin. But no. Rudely she goes you have to have a physical card. At this point Id love to have a physical gift card in hand because this was not the only chevron I went to use the e-gift card. I wasted so much time driving from location to location to have not a single employee or manager know how to use the e-gift card and all told me they need a gift card but the physical one in person!? You have got to be kidding me right?! Why does chevron still sell these e-gift cards if their locations are unable to take them as a form of payment?!? or is it just management and employees not knowing how to work their system?!? It's beyond frustrating and such an inconvenience! I know have an e-gift card that is basically useless due to not having a single location except it as a form of payment!

Came in on Saturday, September 21st, 3pm, withdrew $100 from its ATM, gave the male cashier one of…read morethe $20 bills from the ATM for merchandise. As I was leaving, but before I exited, I noticed that he had given me change for a $10 bill rather than the $20 I had given him. I went back up to the cashier to draw this to his attention, he denied it, said some gibberish about having worked there for many years and had never been so outrageously accused. He held up a $10 bill and claimed that it was the bill I had given him (rather than the one he was stealing from me). No sense to report it as the police don't seem to be doing much of anything these days, and the DA even less. So I walked out without my $10, and left the cashier/thief behind.

A 5 star gas station?…read more Ordinarily, the routine stop at a gas station to fill up the tank is not anything to write about. But this is no ordinary gas station. First, it's kept super clean. Always. From the pumps to the mini mart, there's never any disarray or mess. Second, they play instrumental music. Somehow the simple addition of Beethoven, Bach, or Tchaikovsky turns the very mundane act of pumping gas into something almost refined. Thirdly, I try to stay on top of my car's (her name is Baby) tire pressure. Here, all you have to do is ask an attendant, & they will happily check the air pressure for you. Yes, happily. Is it weird that I actually look forward to coming here? I think Baby does too. 5 stars.

This place is very convenient for us to get service and Smog check inspections too. The price is…read morevery reasonable.

Great Experience. The car wash team did a great job. They are efficient, friendly, and trying their…read morebest to take care my car that hasn't been washed for many years and ensure the dirt and stains that are removed and cleaned. Great deal for the #3 super Auto Car Wash Club. I definitely will come back.

All of the people who work here are so nice and if you want a simple inexpensive car wash this is…read moreit. Bring cash to tip cause they're working hard. Thank you shell team I brought an old car that literally hasn't been washed in six years and they didn't excellent job

A major distributor of gas should be staffed well why do I say that well because it's 2025 and you…read morecould sit at home right now and play video games and not talk to a single person for weeks and no one would even be the wiser so if someone goes to a major distributor of gas and pays a lot of money for the gas and expect this major retailer to have window wiper Towels, available to wash the windows while they're pumping their gas, I don't think that's any overdose of demand for this kind of business and that's what I got when I pulled in this morning trying to fill up my car with gas at a Shell because I feel good about the gas that's getting put into my car and it's not going to damage my systems as much as a cheaper gas station And then there are no towels so I go in and I asked the person that's working the desk inside could I have some towels? We don't have any towels I said OK so why aren't there any towels? This is Shell right? He said he didn't know. He didn't understand first of all because he's not up on his English enough to understand me asking this simple Five worded question why are there no towels next thing he says here and he hands me a rag I said I don't wanna rag. I just wanna know why there aren't any towels. There should be towels. He had no answer if you think I'm going to standby and not put a review up here so that other people can be heard this is what I'm doing. I'm spending my time so that everyone knows this is not acceptable. Have some towels or get off the market your name is Shell. You should have some towels available to wipe your windows. I'm not just here to pay for gas like a poor minded individual who is just so grateful that there's actual gas to pump into my car. I am not ready for poverty. I am a working functioning business owner, and I want towels at my gas station who is known across the world to be a top retailer of gas. Jeezus Christ

Just a quick shout out to the employees. I always stop into their snack shop on my way to work. The…read moreemployees are always super friendly and helpful! They are the reason I keep coming back. Keep it up!

We were in desperate need of gas. Like your car saying you only have 7 miles left to drive on your…read morecurrent tank. After drinking at a bar in Pacific Heights, my girlfriend's brother looked for a gas station and found this Shell. We stopped by on Wednesday, May 9th around 9:30pm. I didn't pay attention at all when we filled up, so i have no idea how much the gas costs. But the station was clean, well lit, had a market, and was fast and efficient. We got gas and got out of there in no time. And I believe my friend even went to the restroom. Convenient gas station if you are in need of fuel in Pac Heights.

Overpriced car wash considering what you get, miserable and rude staff. Will not be coming back…read morehere.

The auto service shop here is super quick and helpful with smog check. The team took care of…read moresending everything to the DMV after the appointment was done and were super friendly. It was super easy to make an appointment online a few days in advance. ($99.95 for a Smog check on a car that's newer than 2000.)

I have to agree. I have been twice to this place for gas as well as once to the garage service to…read moreget smogged, and the garage folks were nice. They are not included in this review. The gas station employees: jerks. So rude, nasty dispositions looking to spread the doom and gloom and nastiness of their days. There is no need for that, but these "employees" make it their mission. I almost never write reviews, but people should be warned about this buzz-kill of a business, and simply gas up across the street at the Shell station. You, as a consumer and customer deserve better than what this business is dishing out.

Part of the people that run the front desk for smog test are very rude. I went for a retest and the…read moreguy would not admit that did not let me on time that they would need to renew their license. Instead of paying a reduced fee for a re-test I had to repay again at another facility.

I went to the station for a smog check appointment. Left immediately after the owner had the…read morerudest, condescending, inappropriate attitude I have experienced. This place should not be listed as a Star station on the DMV site. Stay away. There are plenty of other Star stations in SF to choose and less pricey as well.