In June 2024, I bought a Sony A7iv from the camera department at Port Place, and that in and unto itself was a super pleasant experience.
Fast forward to March of 2025, and I've moved to another city, and long ago lost the paperwork and receipts.
Needing some service to the camera done, I called the store and was put in touch with Chris M. I told him my situation and he found a copy of my receipt in the system, printed it, scanned it, and then emailed it to me within 5 minutes of hanging up the phone.
Thanks Chris, you really helped me out and saved me a mountain of hassle.
Everyone complains when they get even slightly inconvenienced, but rarely is anyone as vocal when someone goes way out of their way to provide great customer service. Chris provided exceptional customer service which is just normal of London Drugs - and it's for this reason I will ALWAYS make LD my first choice when making big purchases.
Elbows up, shop Canadian!
Robb McCaghren
The 6'10" Photographer read more