Best place to buy appliances in Regina. Prices are great, staff is great , my experience was great!read more

I have to say amazing job we have used them 3 times now and always there to help and the Service…read moreTechnician are great kind and nice. Even when Trevor had to tell us our washer has died lol and he can't fix it. We only use them fast and lots of help. Its nice as we live out of town and and price is right .

From the owner: At Shaughnessy Appliance Service Ltd, customer satisfaction is our number one priority. We pride…read moreourselves on fair pricing, thorough assistance, and personalized customer service. Our full trained technicians service all makes and models of washers, dryers, freezers, dishwashers, refrigerators, and ranges.

I have had nothing but a terrible terrible experience with this business, bought a range. It did…read morenot work at all. many servicemen out, it was working properly when in fact, it will not come to temperature that it should and won't hold its temperature and the service man only tried to tell me how to bake. I've been baking for 50 years. I know how to bake. Continental will not give me my money back won't do anything for me Electrolux /Frigidaire ,just have me jumping through hoops and passing the buck they're terrible. Nobody go there. I will not set my foot in there ever again. They are not interested in customer satisfaction warranty, obviously matters for nothing. I complained shortly after I got it and continue to and got nothing but the runaround. I would recommend no one by at that business.

We bought a Bosch stove from Continental in late November 2025, the salesman, told us Bosch was top…read moreend for quality. We paid for the pickup/hall away service, the stove showed up with none of the usual packaging and a dent in the corner. We called Continental right away, they said they would have to send out a repair shop to see if it could be fixed. We told them we had no interest in a repair; we bought a new stove not a repaired stove. Continental told us that this happens all the time, there is a process they must follow with Bosch, or we would have to pay for the stove to be returned to the store.......and oh by the way we won't have a replacement for you for 6 weeks or so! On day four of owning the stove the touch screen was dead, couldn't turn the stove on. I turned the breaker off in the basement, tried again, and it worked. My wife started baking Christmas cookies, after a couple of trays she tried to turn the oven off, panel was dead again, had to shut off the breaker to turn the stove off. I report the dead panel to the manager at Continental; he sent me to the service department because we 'have to follow the process'. Service reported the dead panel to Bosch; Bosch sends out a different repair company and of course the panel is working when they arrive. I had taken a video of the panel when it was dead and when it wouldn't shut off. I shared the video with the repair guys and service at Continental; both agreed the unit was 'DOA' and should be replaced by Bosch. We waited 3 days, no response from anyone! I had to contact Continental for an update which they didn't have. I advised them than we were done with Bosch and asked what they had in stock for a replacement, they had nothing in stock and the closest replacement of any brand was Bosch. Hard to believe for a business that advertises they are different from the 'big box' stores because Continental has inventory........simply not true! We were very disappointed at this point with both Bosch and Continental so told them I would be returning the stove for a refund and buying from someone else. The manager gave me a half-hearted apology and said I hope you will give us a chance again in the future. NOT HAPPENING, this is unfortunate as we prefer to support local if possible, but we won't back at Continental again. I hope this review prevents others from suffering through the illusion of Continental having inventory and the false belief that we would be better served by buying locally!

The repair person came to my home one day after my call to service my Panasonic Inverter Microwave…read moreoven. He was totally professional, repaired the microwave quickly, was very knowledgeable and friendly. He repaired the microwave for the dollar amount he quoted me on my call. I highly recommend the use of this service to prevent appliances going to landfill unnecessarily. I will definitely call them again for any appliance repairs.

From the owner: We provide warranty on repair and installation services for all the home appliances.read more

I have shopped at Lowe's previously for toilets, which is why I went there again this time. The…read moreman I dealt with initially ('Larry') provided some of the best customer service I have ever received, however, everything that happened afterward undermined and erased that initial experience. I purchased a Pfister Fullerton toilet which, upon installation, did not work properly. Irritating, but I contacted a professional plumber to see if there was something he could remedy. He came over, looked at the toilet and informed me that there was a flaw in the design of a specific part which meant the toilet would not work. He suggested I return the toilet to the store and get a different one. Upon removing the nonfunctioning toilet and packing it up and returning it to the store, I went to the 'Returns' desk. A scowling woman there asked what I was looking for, and when I told her I needed to return the broken toilet, she informed me it would be a 20 minute wait for someone from plumbing to come help me. I waited. Then, this other guy (whose name I never got) came over from the plumbing department and brusquely asked what I needed. He took a look at the toilet, asked if I had installed it, and when I told him I did and it didn't work, he told me there was nothing he could do, and that I should call Pfister. He even went a step further and told me that it was against the law for Lowe's to take back a toilet 'once it's been installed' (this is a lie). He refused to help facilitate the return or refund in any way, and was incredibly rude. The store itself is poorly stocked for such a large building. Employees that I have dealt with there, with the glittering exception of Larry, have been officious, incompetent and rude. Apologies to Larry, who hopefully will leave the company for greener pastures, as the operation Lowe's is running in Regina is awful. I will not be going back, and will gladly tell anyone I know to do the same. Go to Home Depot, Rona, Canadian Tire, Home Hardware, Co-Op, or anywhere else at all. Avoid Lowe's.

I'd went and purchased a water pump last night and found out I didn't really need it. I took it…read moreback right away this morning. Still in the box unopened, the Clerk gave me a run around and called her supervisor to check if the box was not tampered with they claim . A waste of 15 mins. A total waste of 45 minutes to return an item. This a second time for me to return an item to Lowes both times were unpleasant and irritating Then after I went to get some pumping fittings . The associate in pumping was very helpful and knowledgable. Once I was done, there was large line up at only cashier was working the self-serve tills . I went to three of the self- serve none were working . There were no other tills opens I went over to customer service to ask if they could open a till where I waited for a few mins watching three clerks there that were goofing around a computer a giggling. Being ignored and looking a the line up getting bigger on the one till . I set the items down on the counter and walked out . Piss poor customer service and a lack of Cashers on duty , during their busy season

Attempted to cancel my warranty less than 24 hours after buying it, reprasenative that I purchased…read morethe warranty from said it was for 2 years. When I got home and checked my receipt it said I signed up for a 5 year warranty. The receipt says can cancel within 30 days by calling in or chatting in with no fee. When I initially chatted in I was told I needed to wait 30 days, advised the representative several times that I would be charged and that's why I'm reach out less than 24 hours after purchase. Representative advised I needed to chat back after 30 days, advised I don't want to be charged because I've already chatted in, representative advised to take screenshots of the chat. I chatted back in after the 30 days and was told I'd be charged the cancellation fee, I attempted to escalate as I had already chatted in and was told I could chat back in after the 30 days. I was charged the cancellation fee in the end. I will never buy another item from Best Buy, your company messed up and I'm now losing over $200.

Don't shop here. I needed a new laptop for an upcoming (in…read more2 weeks) online interview. I drove two hours one-way to the Regina store, only to find they didn't carry the laptop I wanted. So they had it sent to my mailbox. I was assured that the laptop would make it in time. But apparently their laptops can't ship to PO boxes. Good thing their employees know that. Thankfully I was checking the shipment because I didn't receive ANY notification about this issue. I called Best Buys customer service to have the address corrected. After more than a week with no changes, the laptop was shipped back to the depot. Its already missed my interview. The reason I bought it for. The cherry on top of their customer service: the won't send the laptop anywhere. They won't mail it. They won't send it to another store. They don't even have it at the Regina store. The only option for me is to drive another two hours one-way to Regina. For. A. Refund. A refund. Does that refund include time and money for the now eight hours of driving involved in this? A refund won't undo how I had to scramble and find an alternative solution to do my interview. And the way their system works, I can't call a store directly. I have to wait for them to call me. I don't know when, sometime in the next three days. That's convenient and I'm so glad we live in the age of communication. Never shopping here again. I'm telling everyone too.