These guys saved the day after Home Depot screwed me over. Come back from being gone all weekend to find out our water heater was no longer working. After talking with the gal who answered the phone and explaining the mess we were in, they had someone go out that morning to investigate the problem. They called me back late that morning, gave me an estimate ( a bit higher than I anticipated) and said they could be there the next day. Next day comes, and lo and behold they show up! They completed the job in a few hours including making sure all was up to code. County Inspector came out and no issues. All in all very happy with the job done and the efficiency of their service. read more

Dependable, and they get the job done! What more can you ask for? Plumbing, small construction jobs, repairs, leaks, hot water heaters, doors, tile, just about anything in and around the house. They always call back, they always show up, they always fix the problem. Highly recommend! I've been using them for over 10 years now for various repairs around the house... read more

I had a replumbing task, they sent Josh and he did an excellent job. The cost was around 11 to 12 thousand. I had Josh work on a clogged line issue and it was around 3,000. Neither of those jobs were cheap but he did a decent job so I was satisfied. More recently, I had a low pressure in a house issue. The pressure outside was fine and the garage was fine leaving only the valve to the house and one right below the kitchen window. No apparent leaks anywhere. It takes about 15 minutes to look under the house. All the taps were weak. I have no idea why but it took at least two hours for the plumber to figure out the valve below the kitchen window is a pressure valve (if you touch it it wobbles and that's a sign something is wrong.) was the problem. Any competent plumber would have done the 15 minute check for leaks and then checked the valves for another 15 minutes. Instead I get a bill for 874 dollars for 3 1/2 hours for a job that should have taken two hours less. When I complained all I got back was nonsense and excuses. My comment is when Josh is around things go well. Not so much with the rest of the crew. Oh and if you wonder, when Stuart's boys make a mistake like this, they will never admit it. You would think a business that just made about 14-15 thousand off a customer in the last year and a half would want return business. Apparently they don't have that business sense or dont need the business. I would say beware of who you get if you choose this plumber. Myself? I am going to do some shopping. This is not the only place I can spend my money read more

Ten unpainted steps and some electrical work. $4200. This man is absolutely delusional. Like most contractors, this man is a crook. Side note: His trademarked slogan is "We call back & show up". So, you do your JOB like the rest of us? It's like the guy wants a cookie. read more

OK, why does it seem as though household emergencies always occur on holiday weekends? This is the second time our septic tank line from the house has clogged on a three-day holiday weekend. I called our regular septic service and after several minutes on hold was connected to their answering service. They informed me that they would pass along the message but they could not guarantee when they would check in. So I called Stuart London and left a message. I received a return call from Josh from his company within 5 minutes. Josh told me that he had an emergency call up country but that he could respond within about 5 hours. Josh called me back and kept me informed of his status and was at my house in less than 4 hours. After a few minutes, the septic line was cleared. My only negative is the cost. Eighty dollars for a service call, One hundred fifty dollar minimum labor cost, and a charge for using the rooter machine. When I inquired of Josh before his arrival regarding the cost, he was a bit vague and made it sound as though the cost would be around $150. I was shocked when he told me it would be $350 when the job was done. I know it was a holiday weekend and an urgent call-out, however I find the price just a bit exorbitant. This was not a trip to the Emergency Room but I felt like it. In their defense, I will say they were prompt, returned calls almost immediately, and got the job done efficiently. 12 hours later, I am still waiting for the call back from my regular septic service. read more

Stuart's team helped me take out a wall in my home in Ione. He gave me an accurate quote, did the work on time and on schedule and followed up to ensure all was well. Good solid work. Just what you would expect. Will be bringing him out again for an irrigation issue next. read more

This company is an absolute ripoff, especially London himself!! I received a call from my wife telling me that our front spigot on the house was shooting water out. So I called this company and asked them to come out and fix the spigot. It ran me over $200 for that visit. When I got home that evening, I inspected the spigot and seen that they ran a bolt inside it to stop water flow. I could visibly see the crack in the back of the spigot. The tech that had came out said in order to fix it they would have to remove the rock around where it was and had to draw an estimate up and would get back to me. I never received a call back. My main irrigation line was attached to that spigot so I lost use of my sprinklers. I eventually called and spoke to London himself and he agreed to come out to fix the spigot. He told me that it was $160 plus materials. I had already removed all the rock around the pipe and spigot so it would be easier for him to replace the spigot. Upon arriving, he had me go turn off the main water to the house and then replaced the spigot. Afterward, I went and turned the main back on as he turned the spigot on and there was still no water. Weird...... he was confused and asked me why that was like that. I told him I don't know. You guys were the only ones to work on this project. So we went under my house and found the problem. The previous tech that came out and not only put that bolt to stop the leak to the spigot but he cut the copper line on the other side of the wall and capped it. Why would you do both. London's exact words were " Well this just got a lot more expensive." He the replaced the missing pipe area with a new rubber/plastic piping. Finally we had water again but at the price of just over $300. So you charged me an extra $140 for what you guys did..... so it cost me just over $500 for a simple spigot replacement. London is a crook and I'd never recommend him or his business to anybody!!! They create extra work so then can charge more money. Stay clear of this business!!!! read more

Stuart London doesn't return calls and brags about being sooo busy as if he is the only person on the planet that is important. He is arrogant and isn't a "handyman" at all. He is a contractor and charges contractor prices. He is misleading the public in my opinion. read more

He fixed a leak in my shower and when I got the bill I found that he had charged me about 300% for the parts and he said he gives a senior discount he gave me $10 off on a $280 bill. He told us he was going to call the next day and didn't and growled at my girlfriend when she call in the afternoon. Because of the way he acted and didn't call we went with a construction company in Stockton. read more

Found this guy from Yelp and once again Yelp delivered. Really top notch service. He actually tried to talk me out of doing the work and tried to walk me through the repair over the phone so he didnt have to charge me. Ended up using him cause damage was to bad. Honest and reasonable prices. Has a 5 star Yelp review for a reason. read more

I needed a new shut off valve put on my water line. I called Stuart London. First, booking him was a convoluted process, make an account at Londonbridge website, then go back and put my job into the account and onto the calendar. Why so many steps? Most other service professionals I deal with set an appointment on the phone. It was as if he was having me be his scheduling service. Also, there were two costs he quoted me for a visit, one for the plumber to show up, which covered the first hour of labor, and another fee because the truck they sent had so many thousands of dollars of equipment on it. I called other plumbers, and the call fee which included the first unit of labor was pretty standard, but no one else charged a second fee for the equipment they carried around on their service vehicle. He would have charged me for the first hour, a fee for bringing equipment, the cost of the valve, and extra if the job took more than one hour. The service I used ended up charging me for 90 minutes of labor and a valve, in short the call fee plus the extra half hour and the cost of parts. Very reasonable. Also, when they answered the phone they looked at their calendar and I looked at mine and we decided upon an appointment time. That was it. read more

This guy is a JOKE. Called him because unlike him, other contractors were super busy. Before even looking at my small job of replacing approx 5 pieces of siding and leveling my deck he quoted me "several thousands and thousands of dollars". He even went so far as to say " yeah...you know it sounds like your whole house needs to be redone". He also gave me a long winded lessons explaining that he is a contractor, not a handy man like his advertising states....i had to cut him off to tell him i knew exactly what he was. He explained that is why it is going to cost me "quite a few thousands of dollars. He then had the nerve to tell me he charges 100.00 to look at my project and if i hire him he gives me a credit. I laughed him off the phone. read more

Finally! A professional Upcountry businessman who actually returns phone calls-even on weekends! Stuart spent time with me on the phone troubleshooting an electrical problem, explaining all possible causes and appropriate solutions. We decided on the repair together after weighing the costs and longevity of the possible repairs during our 30 minute phone conversation-no charge for his time and my great appreciation for his in depth analysis and explanations by phone. Stuart scheduled an appointment, he called one hour before arrival, and was ONTIME! I added three more small plumbing and electrical repairs and he was thorough, neat and efficient, plus, very patiently explained what he was doing and why. I will definitely use Stuart London in the future. read more

I had a great experience. I got a call back. They showed up on time. They were honest about what they could fix. The estimate was spot on. The work was done correctly. They exceeded my expectations. I would use them again. read more

I recently moved to the area and I've hired him to install a mailbox and fix some plumbing in my new home. They show up as expected and do a great job. I will continue to use this company for any handyman work that may arise. read more

They answered the phone and called me back! Although I didn't end up needing any work done, I would have definitely used them based on punctuality, professionalism, and competitive pricing. I greatly appreciated the honest answers I received and will not hesitate to call them again if needed. read more

Hopefully Stuart London is a better plumber than he is a gate installer. Yes, he did return calls and show up on time although his quote for the work was very high. But he promised a very professional job so I agreed. It was literally the worst handyman job I have seen in 14 years in Amador Co. Not only does the job look haphazard and amateur, but the gate has to be picked up by hand to get it to open and not drag on the ground. Worst of all, he nailed the support braces to a little half dead tree nearby and said it needed to stay that way because the gate was heavier than he thought. I had specifically told him that the reason the gate needed repair was because the last idiot that worked on it before him had also nailed into a tree and lo and behold, the tree fell over! I ended up paying half the original bid even though I had to have the entire job redone by an actual professional. His son seemed polite and nice and so did Stuart at first but once on the job site, I found him rude and obviously incompetent. read more

Stuart's team member, Josh, came over to fix a persistent leak under the kitchen sink. He arrived on time, had all the necessary parts on hand and had it repaired quickly. Glad to know we have such capable service providers in our area. I'll definitely call on them again. read more