Called for an inspection after we purchased our home, we knew the chimney needed some work. We…read moredidn't even have a cap on. I wish I could remember the names of the two men that inspected, they were great. Let us know everything we needed asap to stop more water erosion, and didn't pressure us to get any other work done immediately. Well, we bought the house to use the fireplace, so we got everything done, from crown to flu repair. Cameron came on time as scheduled, and not only got everything repaired, but it was finished faster than estimated. They even repointed our bricks as an extra. Cost was what we expected, so while we'd love the work for free, who wouldn't, this was worth it for a safe winter season. Will be calling them for annual cleans, and when we get around to putting in a wood stove.

Used this service for yearly cleaning of our wood burning fireplace. Dillon called before arrival…read moreand showed on time, early in the window which was nice. Both technicians wore booties upon entering the home. They thoroughly inspected and cleaned the flue and sent a drone up to inspect the cap. They explained exactly what they were doing and provided photos. The work done for the amount paid was better than some of the other quotes we received. Thank you Rooftop Chimney Sweeps!

We had our chimney inspected and cleaned by Hanover and they did a fantastic job. They even taught…read moreme how to use it. Will definitely be using them again in the future for any of our fireplace/chimney needs.

I tried all the cheaper companies that have the valpack coupons and then sell you stuff you don't…read moreneed. I'm so glad that I found Hanover Chimney Sweeps. They are not the cheapest but they go above and beyond, are super knowledgeable and they give you their expert opinion without selling you services you don't need. 100% worth the price. I won't use anyone else.

This roofer was very clear and explicit in his estimate, which was close to the lowest. We chose…read morethem as they are local to us. There were no extra charges or left over roofing materials or junk left after the job. They did an excellent job and the new roofing looks great. I recommend them.

I'm surprised that this company hasn't "claimed" their business spot on here; but I'm going to…read morereview their fine work anyway... ‍ The first estimate that was given to us was by one of the "mega-companies" that one sees constantly on TV commercials- and I about blew a brain seal! - $25,000??!! My lord! Did they use tar paper with gold weave, or shingles made with Kevlar?? We had another estimate completed the following day; the price was less than the first, but the gentleman wanted to do a complete "Dog and Pony Show" presentation afterwards. Sorry, but I had to cut the first guy off from his song and dance saga early, and I didn't want another high-pressure sales attempt-- he wasn't too pleased, but he did email me the paperwork the following morning. I was totally prepared for yet a third turgid screed titled, "Our Roof Is Better Than Their Roof!" from anyone coming down the pike, but I'm happy to say that I didn't have that issue with C. L. Wright Roofing! Let me first say I'm not one to write reviews on every little thing, and I'm not trying to blow a ray of sunshine up anyone's pant leg with this one- they did a darn fine job, and they deserve a darn good review! Here is the service breakdown: * The gentleman arrived on time and was polite, with a no-nonsense attitude- being a veteran, I like that! * Within about thirty-five to forty minutes, he had a written estimate in my hand. It had a everything covered: the shingles, paper, the water damaged soffit and hosed gutter that need to be replaced, and a damaged 4' x 8' plywood board that was bad; (we were aware of these before hand) he also noted that the skylight that provided some daytime light to the attic was broken and leaking! Noted on the estimate was that other plywood pieces could be water damaged, and we'd be advised if anymore needed replacing and gave the price of each piece upfront. I did go to the main office and picked out a shingle color; Jo Anne was very helpful, and I was on my way in no time. * The crew arrived on time on the date stated a few weeks later; they were polite, and cleaned up the small stuff as they went. No cigarette butts or personal trash was ever noted, either. * The project was completed on the second day, and the supervisor arrived later that evening. He did a sweep of the property, picking up any remaining rouge construction trash or wrapping, then used a magnetic roller to pick up any nails or metal debris. Afterwards, my wife and I did a walk around the property with him making sure all was good to go-- and it was! The final cost: $6,700.00 That's a far call from the other companies! I can wholeheartedly give a 5 rating to this company, and would recommend them not only to family and friends, but to anyone else too. Thank you, John "Doc" Lykins EMT-Paramedic (Ret.) Former US Navy Hospital Corpsman Midlothian, Virginia 23123

Cancelled last minute when an employee got sick on a move out cleaning…read more Polite but unhelpful.

The team did a fantastic job and Matt was super communicative. My house was spotless when they…read moreleft, and it took less time than I expected. Customer service was clearly a priority and he delivered! I will certainly be booking them again in the future.

After extensive consideration and a year of patience, I'm penning this cautionary tale about my…read moreexperience with Q&A Heating and Cooling. My hope is to provide a clear window into what started with promise but ended in disappointment. Initial Expectations: I hired Q&A over a year ago to install a new HVAC system in my historic 120-year-old home. I was misled by their glowing reviews, anticipating a job well done. The contract was clear and included the installation of 2 SEER 16 units, 2 iwave units, removal of an ancient furnace, and installation of a pull down attic ladder. The Reality of the Installation: The onset of issues was swift. The carelessness during installation led to several shattered plaster walls and ceilings, a testament to their inexperience with historic homes, which they failed to communicate. They failed to box in the exposed ductwork, leaving a metal intake duct literally taped to the wooden floor and plaster wall (you can see this in the photos). When installing the attic door, they cut a power line to half of the upstairs, which they said that they would repair and never did. I have been without power in two of my bedrooms for literally a year. Calls to the owner, who oversaw the project, have been met with denial and unfulfilled promises of callbacks for scheduling repairs. Contractual Deviations: Contrary to the terms of the contract, the old furnace was never removed, the iwave units were never installed, and one of the outdoor units isn't the SEER 16 model promised (You can see this in the photos). This breach of contract is not just a matter of technicality but one of trust, as they cannot reasonably claim that it was a mistake or oversight. Attempts at Resolution: My attempts to collaborate on resolution have been ignored. Over a year of attempting dialogue has led me to this point of public discourse, hoping for a resolution that now seems unlikely. Lack of Follow-Through: The installation of an attic door was mishandled, resulting in a damaged product and a ladder that doesn't fully extend. The absence of post-installation inspections or guidance left me without critical knowledge about the systems installed in my own home. They informed me that they would be doing maintenance after installation and have never followed through with any appointment that has been set (and several have been set up). I have offered to pay for the maintenance and yet no one follows through. The filters are held within the blowers and are not within the air intake vents so they are not straight forward to replace or maintain. Again, Q&A offered no education on this and, instead, promised to come out regularly to do the maintenance. Divergence from Positive Experiences: It's perplexing to reconcile my ordeal with the sea of five-star reviews. I'm left questioning whether my experience is an anomaly or if others simply haven't voiced their discontent. Acknowledgement of Positives: In the spirit of fairness, it's worth noting that Q&A did initially communicate effectively, work with apparent efficiency, and they did install the systems--albeit not quite as promised. The Photographs' Tale: I invite you to view the attached photos. They are a silent yet vivid narrative of the quality and outcome of the work done. Final Words and a Call to Action: My advice to potential customers is to consider the breadth of experiences, not just the positive ones. The issues I've faced may well be yours if due diligence is bypassed. A substantial investment of over $26,000 warrants a level of service and professionalism that I unfortunately did not receive. If you're in the market for HVAC services, especially for historic homes, I implore you to scrutinize, ask the hard questions, and ensure your chosen company has the requisite experience and integrity. Conclusion: My intent isn't to disparage but to inform. It is a heartfelt account from a customer who believed he was in capable hands. I wish for my experience to be an outlier, but it's a risk I urge you not to overlook.

"My heat went out and I knew just who to call, Q & A Heating and Cooling. Mr Ronald Oliver arrived…read moreon time, he was very professional, and explained everything clearly. The issue was resolved efficiently, and my unit was back running. Overall, I am very satisfied with the service and would highly recommend Q & A Heating and Cooling to anyone in need of HVAC services."

Be aware that the initial consultation to provide an estimate may cost $150 or more. This fee was…read morenot communicated to me in advance, and only came to my attention after I began receiving calls from the accounting department requesting payment. I had assumed (incorrectly) that the initial inspection was complimentary. The technicians who visited my home were professional, knowledgeable, and spent approximately 30 minutes taking measurements and inspecting the chimney cap. However, they left only a handwritten sheet with basic dimensions and no clear documentation of costs or next steps. The invoice was sent two days later from an unfamiliar email address that did not identify the company or the technicians, which added to the confusion. Finally, the companies accounting department reached out, leaving multiple voicemails to address payment due. When I called to address the charge, I expressed my concerns about the lack of upfront communication. The accounting representative was polite and apologetic, and I do believe the company values customer service, however, there was a clear shortfall in transparency regarding pricing. Given the unexpected inspection fee, as well as the high estimates for additional work and concerns about communication, I have decided to pursue services with a company that places a stronger emphasis on clear and upfront pricing.

First class operation. I'm a contractor and worked with…read moreCougot's numerous times over the years. Staff is professional, top to bottom. Scheduling is easy, pricing is transparent, communication is outstanding. Field teams have great "bedside manner" and can clearly explain (to me or my clients/homeowners) a given situation, recommended repairs, etc. I wouldn't call anyone else for chimney inspection and/or repair needs.

Never used them but i set up for a free estimate and told them to contact me before arrival or the…read moreday before to make sure i still needed them. They never did follow up and came when i was not home after the needed repairs were all done by another company. They tried to threaten me over the phone and proceeded to try and bill me for their mistake. Again never used them on any job so no clue how the work is. Just the office worker who tried to bill me for their mess up.

P-trap replaced in Jan 2023. Started leaking again today Jan 2025 they wanted double to fix it and…read morecharge service fee for coming out. Should last more than two years. I wouldn't recommend them if you need something done right!

Quick fast and honest, he was amazing He was very knowledgeable from the first phone call. He was…read moreable to understand what I was trying to explain with crazy words. I didn't know how to explain it, but he knew what I was talking about. It was only $49 for an inspection which I thought was very reasonable.

I had a tree sapling growing out of my chimney crown. Jake was quick to respond the initial inquiry…read moreand gave a quote the same day. The job was completed within a few days. Jake and his helper were great to deal with and kept us updated throughout the repair. My job is in the pictures. One is looking down and the chimney and he has removed about 1/2 the crown. His hammer is in the image. The other is a side view of the completed job showing the renewed crown and the cap. Thank you Jake!