I'm visiting from Japan. I can tell if i lived nearby, this would be my local game store. The…read moresealed selection was really good. The value was great. As I was looking through bulk, I overheard Ray interact with his customers as they were starting to play in a tournament, they seemed to REALLY like him! Ray's customer service is outstanding. I asked to look through bulk, he explained that the bulk is free. We small talked and I told him that I retired from the military and now work in Japan. Ray graciously gave me veteran discount 10% off. Everyone needs to visit this store and show support! Great job and thank you for making me feel welcome.

The man who owns this store always gives you a fare price for the products and is very kind.read more

Probably a good company experiencing the consequences of fast growth and high demand with lack of…read morecapital and quality staff to back the increase. My wife loves the puzzle. Unfortunately the lack of any type of communication after multiple attempts across more than half a year left a bad impression. I wish them the best. Please step up your efforts in the communication area.

Service was top notch, selection is outstanding, and I got a lot for my money. I bought two…read morepuzzles for Christmas presents and everyone thought they were awesome, a big hit! JB took great care of me, I'll be back for more!

I rarely write bad reviews. I am a big fan of small business, and I figure everyone has a bad day,…read morewhy commit it to the internet when they do. I worked with DE in advance for what I hoped could be a great review, but it isn't going to work out that way. This is a bit long, mostly because I want you to realize I am not some Karen that gives out poor reviews for no good reason. I also hope that you and DE might learn something positive from the review. I want to start off by calling out Courtney for being a great person to work with. I feel like if I had been able to work out a solution to the deficiencies with her, this review would be better than its' going to be. I added a star to the review just because of her. I just started my own company. I've owned and managed others in my 35 year career, and having embroidered hats and shirts has always been something I enjoyed. Embroidery lasts longer than screen printing, and looks classy. I found DE via the web and their reviews were good, so I stopped by to talk to them. Courtney met me at the counter and we discussed whether they were OK with me supplying the soft goods and what format they needed the artwork in. A couple of weeks later I had accumulated both and dropped them off. When I dropped them off, Courtney and I looked at the artwork on their computer and adjusted the thread colors to match their equipment. She mentioned that my logo had a large stitch count, which to me meant that it would be costly to produce. It meant something else to them, apparently. More on that later. She told me that it would be a week and a half to two weeks, which was not a problem. Less than two weeks later they called and said the order was complete. I picked them up yesterday and the looked at the top couple of items, which looked good. Paid and left. When I got home and unboxed the whole order, I found about 1/2 of it was not so good. The sun-rays in our logo did not meet the outside border, especially in the lower right of the logo on many pieces. On the other pieces, it varied from meeting the border to the gap not being enough to bitch about. Not what I would have liked to have, but nothing to write a long, poor review over. The next day I took the order back to them and was told I would have to speak with the manager. OK, not a problem. She informed me that because the artwork had such a high thread count it could not be sewed consistently from piece to piece. She also blamed the artwork, indicating that if I had spent $35 with them to convert the artwork that it would have revealed the border wasn't big enough. She also indicated that different hats, unstructured especially, are hard to work with. I am not disputing any of these things. Where our discussion became uncomfortable is when I pointed out that while I brought the artwork, they reviewed it on their computer before accepting it. I get it, that sometimes you don't know something is going to not go well until you try it, so I am even willing to grant them dispensation on that. But when I mentioned that they should have stopped when the first one went bad, the manager asked me to leave. I was being calm, I wasn't argumentative, made no threats, and used no bad language. Literally all they had to do was call me and tell me that the artwork was not right or too difficult and offer solutions or simply state they can not handle this level of detail. Unfortunately, that didn't happen. I would have totally spent another $35 to have them digitize the artwork if that would have prevented this. They have a big sign that says they take no responsibility if you bring your own soft goods, and I get it. Some material shreds under the machine, others pucker. And if this had been the issue, I wouldn't be writing this review. Fact is, about half this order is inferior quality, and the other half is OK. It all might have been great if they had told me to have their digitizer do the artwork. After the first just OK piece I would have made that call to my customer to suggest we re-digitize the artwork. I did ask for them to credit me for the half of the order that is inferior. Not for all of the goods that were ruined, but just half of what I paid them. The manager just pointed to the sign and said there was nothing she could do for me. It's disappointing as I was going to have them make me a few signs and a banner if this had gone well. In conclusion, I'm not saying don't do business with Digital Expressions. I am strongly suggesting that you have them digitize your artwork and supply the soft goods. From my experience I can't tell if they are capable of doing great work, but I think it is likely as not that they can. They do need to learn to communicate before things become unrecoverable.

Great service! They were very accommodating and had great suggestions! Highly recommendread more

Used the shop for an FFL transfer, awesome help... easy and hassle free. Look forward to coming…read moreback for another rifle in the future, they have a nice selection of weapons at great prices.

Have done business with Freddy's for a while. Mostly FFL transfers. The staff is very friendly and…read morevery professional. I did sell one of my Glocks to them and they gave me a very fair and generous offer. Highly recommended. These folks are pros.

Beautiful selection of Rolex's and staff makes you feel like family. So knowledgeable answered all…read moreour pre purchase questions. We have sold two Rolex's there and purchased two Rolex's from them. They are like new. Always getting compliments and people offering to buy because they aren't available in high end jewelry stores. Both my watch and my husband's watch came with a two year warranty. These are the nicest people we have met in the retail industry. We will definitely be back. Thank you for your excellent customer service.

After taking my C63 Sealander Automatic to simply have a couple of links taken out, has got me to…read morerealize I'm NEVER going to visit this sketchy shady store again. I wouldn't even recommend it seriously... Took Andrew 30+ minutes to remove 2 links...I wouldn't trust this business with your multi thousand dollar investments just based off the fact that they had tons of dog hair all over a jewelry store floor! From the messy front desk to the dirty walls it shows a lot about a business and staff to allow that type of work environment. If they don't care about their image what makes you think they'd care about your jewelry..

I had a charm that needed a new jump ring to attach to my favorite bracelet. They removed the old…read morefitting, added a new jump ring and attached it to the bracelet while I waited. Then they didn't even charge me! Such lovely, kind people!

Very disappointed in this company. I've used them for years and always recommend them. Not…read moreanymore. Took a bracelet to them to have fixed. Some links need to be sottered to fix it. I was quoted $120.00 ! For what? They tried telling me the cost of gold had gone up. What does that have to do with sottering some links together? I won't return. Tried putting a picture of the bracelet, but I can't.

They have some really neat stuff!…read more I've been to Monarch once or twice before to pick up engraved trophies for a couple of events and they've looked beautiful each time. The representatives are super professional and make sure you get exactly what you're looking for, while the store's layout makes it easy to see everything quickly at a glance. It's fairly easy to find whatever you're in store for, and they have a couple of representatives stationed throughout the store to offer assistance. My most recent visit was for a few of their Fiesta medals. I'd never purchased any from them before but they were just as pretty as the trophies I'd previously picked up. In addition to the medal I'd chosen from their display area, I was lucky enough to grab one of their mystery grab bags which contained 10 medals from previous years before another customer came in less than five minutes after me and bought everything else on the table. While that kind of scalper behavior has always disgusted me, I'm honestly surprised Monarch didn't have a limit per customer on the bags. If they hadn't advertised they'd done a 'restock by popular demand' I would have thought that they just really wanted to get rid of those older medals, but I'm sure there were people who missed out because of that guy's greed. Maybe implement that limit next year, Monarch? I won't be surprised if I return for trophies, Fiesta medals, and possibly more products in the future. They're worth looking into for customizations, awards, graduation needs, and more!

This place can meet all of your trophy, award, and special commemorative gift needs. Along with…read moregifts, they also do wonderful custom orders. There are tons of vendors and loads of catalogs with items to choose from to celebrate, recognize, and simply brand your school, team or company. Customer service was phenomenal! Shout out to Stephanie who helped me design retirement plaques for employees that were a big hit.

I saw this game shop on a Boerne life facebook page, and with a family of gamers and an upcoming…read moretrip to Boerne, I made sure to stop in. Located in aa strip mall with lots of parking, this shop is roomy, clean, well organized and a great venue for gaming with friends, tournaments, figure painting at the airbrush paint station, and great tables for model set ups. The owner is friendly and personable and very knowledgeable. He is dedicated to providing a top notch gaming venue and is so far succeeding. He has quite a few different models and game sets, figures and terrain. If we lived in the area I can see this a second home for my family of avid tabletop and wargamers. As it is I am hopeful there are enough like minded gamers in the area to take advantage of this opportunity!

A Modeler's Dream--Right Here in Boerne…read more The Model Box Hobby Shop is the kind of place I spent my entire childhood wishing existed. To finally have a full-fledged model shop in Boerne--much less one owned and curated by an award-winning modeler like Stan Spooner--is nothing short of spectacular. This isn't just a store with an endless selection of kits (though believe me, the variety is astonishing). The Model Box Hobby Shop is a community space for modelers. There are dedicated build tables, three spray booths, lockers to safely store in-progress projects, complimentary coffee, free seminars, contests, and even a well-stocked bookshelf and magazine rack. Everything a modeler could possibly need--paints, tools, weathering supplies, accessories--it's all here under one roof. Even though the shop is brand new, it already feels like a destination. Spacious, inviting, and clearly designed by someone who knows exactly what modelers want and need. I can't wait to spend time here--not only building my own projects but hanging out with fellow modelers, sharing ideas, honing skills, and enjoying the camaraderie that naturally springs up in a place like this. If something like The Model Box had existed when I was a kid, or even when my son was young, we would have practically lived here. It's the kind of place where memories are made. Boerne hit the jackpot with this one. If you're a modeler, or even model-curious, The Model Box isn't just worth visiting--it's going to be your new favorite hangout.