Absolutely awful. If I could give 0 stars to this place, I would. The owner is rude, the service is…read moreslow, and the place is a dump. As this is the only driving school in San Marcos, I hope that one day someone who is kind, empathetic, business-savvy, and driven opens up a place that trumps this one.
Why I signed up with San Marcos Driving School in the first place: to take driving lessons to be more comfortable on the road before taking the actual driving test. I only took ONE driving lesson before things started going more downhill.
Red flag #1: The place is dirty, grimy, and very old; it doesn't look like anyone upkeeps the place or even cleans it.
Red flag #2: The first day I went, I never signed a contract because the printer apparently wasn't working and didn't have any ink. A handicapped individual who was managing the place at the hour I arrived told me I would sign one the next time I came.
Red flag #3: Well, I never signed a contract because when the day of my next scheduled lesson came and I arrived, the building was closed. No one was there. I ended up staying outside in the heat for nearly 30 minutes waiting, calling and texting the owner Daniel P. that I was outside the driving school building. I finally heard back and all he said was he was so sorry and that he was on his way. I waited another 30 minutes and he never arrived. I should also add that I took Uber/Lyft to get to the school which isn't cheap. I was willing to put in the time and money into traveling back and forth from where I live in town. Wasn't worth it.
Red flag #4: Very, VERY slow service overall. It took weeks to hear back to start lessons and I had to email and text them again to get confirmation. Along with scheduling just a single driving lesson appointment, the owner would text me at odd hours, even close to midnight. He eventually got angry at me for messaging him over the weekend when he was the first one to message me. Wow okay. If you don't want messages back during the weekend, you probably shouldn't message them back in the first place and maybe also set appropriate office hours online to discuss business.
Red flag #5: After weeks of trying to schedule my second driving lesson, I gave up. Nowhere on the school's website does it say "No Refunds" so I requested a refund. I texted the owner and he had the AUDACITY to say that he "should take out 10 cents for [me] asking stupid questions...like [he's] God or something." The ONLY question I asked him in terms of my second driving lesson was if it's supposed to rain during the lesson since I wasn't comfortable driving in the rain yet. Is that not a reasonable question to ask as an inexperienced driver? For shame. And to continue, he said I would get my check in the mail even though I paid by CashApp. Guess what again? It took the owner exactly SEVEN WEEKS to get me my refund back. And was it by check? No, it was by CashApp. I actually talked to him in person for the first time a few days ago as of today, July 7, 2021 about my refund when he claimed it was sent by mail weeks prior. I informed him nothing was received and then he asked if I signed a contract. Um no, I never signed one because the printer had no ink and wasn't even working when I first arrived on May 3, 2021 and what does that have to do with anything? Then he begins to explain to me that by law I need to request for my refund by writing a refund request on paper and signing it. I told him I was NEVER informed of this when discussing my refund and only that it "[would] be [by] check." Also, he said that CashApp wouldn't be a method at all in which I would be paid back even though the Saturday prior to meeting him in person, I received a text stating I would receive my refund by CashApp. This owner cannot get his story or rules straight.
Red flag #6: The car I drove in for my one and only driving lesson was disgusting and had little black bugs all over the coffee cup holders and the steering wheel. Does the instructor not take pride in the vehicle used for lessons?
Overall, I was THIS close to going to small claims court. What a MESS and a WASTE of MY TIME and MY MONEY.
If you can go to another driving school to take classes, definitely go elsewhere and DO NOT look back.
Extra short fun story about this so-called business: someone I know who took classes here once told me that they got LOCKED INSIDE the building and left them when they went to the BATHROOM. Y'all. Apparently not much has changed. Same owner, same everything they said. Just go somewhere else.