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    Lonestartreads

    5.0 (1 review)
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    2 years ago

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    Lonestar G.

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    Caliber Auto Care

    4.6
    (109 reviews)

    Justin(Garage Manager), Mark (Customer Rep), Mark(Mechanic), and the Payment Lady (didn't catch her…read morename) have consistently provided amazing service. Despite Covid19, they have provided a clean and entertaining space where I can feel safe with very professional service. They have sent me email/text and paper copies of what they see on the car and ask what I would like to see done on my vehicle. Before the virus, they'd even drop you off at your house while they work on your vehicle! I have been here several times for oil changes, alignments, inspections, and mechanical issues on my car. They've always seemed neutral and honest while consulting on the charges/damages, and have always done right by me and my family!! After noticing several inspections I'd performed on my family's vehicles and noticing how distraught I was by NTB failing my personal vehicle over "Tint Violation" they gave me a state inspection for free. I didn't ask for a discount (especially cuz they passed me), but I am extremely grateful for it and is something they didn't have to do for their services. They didn't ask me to write a review, but after 5 very pleasant experiences, I cannot emphasize enough how competitive their prices are, how comfortable their facility is, and how many hoops they jump through to make sure I'm satisfied.

    I went to get a tire replace that had a screw on it. Caleb said it was unrepairable sidewall…read morepuncture from a screw, when it clearly wasn't (photo below). I only needed one tire replaced but since they didn't have the brand I currently had I had to order 2 new tires. There was one extra tire that was okay, so I asked the technicians let me have the tire so I can still use it in the future. When I asked for my spare tire, they gave me the one with the screw on it instead of the good one. I had to go back there for the FOURTH time to get my tire back. Instead of recommending the cheapest alternative solution (patching it), they gave me the 2 new tires "solution" which was $650. To top it all off, the alignment wasn't done correctly and my sensors now are broken. Not a good first impression, definitely don't trust them enough to come back here. Sloppy job. Do not recommend it.

    Scrubway Wash & Lube

    Scrubway Wash & Lube

    2.9
    (42 reviews)

    gotta leave a good rating for my go to car wash spot. my parents have been a member ever since they…read moreopened and i became a member ever since i got my truck. only reason i cancelled my membership is because im moving but this car wash has never disappointed me. i have trusted them with doing my oil changes and they always do a good job. membership is cheap and you get unlimited washes. oil changes for my truck was a simple $70 and they changed the filter which i very much appreciated. thank you scrubway team for taking care of me.

    Absolutely unacceptable customer service…read more I scheduled an appointment for a transmission service on my 2019 Chevrolet Silverado 1500 6.2L with the 10-speed transmission. During my first call, Michael Miller asked for my mileage (104,000 miles) and told me he needed to confirm with the transmission technician before scheduling the service. I never received a call back, so I had to follow up myself. During that second call, Michael told me he had spoken with the technician, everything was good to go, and he scheduled my appointment. The frustrating part is that I specifically asked him to confirm everything beforehand because I didn't want to waste my time. He had multiple phone calls and several days to verify whether they would perform the service. I received appointment confirmations and reminders, rearranged my work schedule, and showed up for my 7:00 AM appointment. After waiting about 30 minutes, I was told they wouldn't perform the transmission service after all and was told, "Maybe someone else will, but we won't touch it." So after confirming my mileage, telling me he had spoken with the technician, scheduling my appointment, and sending reminders, they waited until I was standing in the dealership to tell me they weren't going to do the work. I lost valuable work time because of their poor communication. The only response I received was essentially, "Sorry, here's your truck." If you're not going to perform a service, don't tell a customer it's approved, schedule the appointment, and have them take time off work just to turn them away. Respect your customers' time.

    Lonestartreads - tires - Updated July 2026

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