Came here to pick up some Pom poms for a work event. The pom poms were not out on the floor, but…read moreScott and the team at Fick's were able to locate the items in the back room. So excited for the event. Dick's you have a great team that gives excellent customer service.

I have been a Dicks Sporting Goods customer for decades. A matter fact, the first one that I can…read moreremember shopping at was over 20 years ago in Miami. I bought a pair of sunglasses that I still have to this day. I miss the location in VB Town Center. It was one of the best, especially when it had the Rockwall. An employee named Darren ran the Rockwall almost 20 years ago and he works at the Lynnhaven Dicks store in the shoe department. My daughter needed new shoes for a camping trip and Darren, as usual was awesome! Lots of great knowledge and advice and patience. She found some New Balance that was perfect and the right price. Darren's customer service skills are unmatched and I'm so glad that he was there to help us. The chain carries a lot of name brands like Adidas, Nike and Hoka's. The overall store in my opinion has not been as strong, but the selection has been every bit as good. They like others have cut back on staff and it can be challenging to get help when shopping. Customer service is not nearly what it used to be. When checking out the cashier was downright not friendly. So this four-star is much more about a single experience with Darren than the overall store experience through the years. If you need some shoes, ask for Darren.

It had been a long time since I've been in the Lynnhaven Mall area. So I was surprised to see the…read morelarge Dick's sign at the old location of Toys R Us. My quest was curbside pickup for my sister's new kayak. I turned off Lynnhaven Parkway onto N Mall Drive and parked near the entrance to the store. Nowhere did I see a curbside pickup sign. So inside I went. Always in a hurry, I never noticed that the sign read Dick's Warehouse Sale. Upon entering I found a humongous store with clothing racks as far as the eye could see. One could spend a day looking through the racks of if their body was capable of it. In addition to the clothing there are shoes, accessories & and variety of items. But I saw no Kayaks. Hmmm.... Across the front of the store was a row of cashiers with a rope steering customers to one line then the next open checkout counter. Nowhere did I see a Customer Service counter. So I stood in line. When my turn came I asked the person if they had moved the store from the Mall. That's when I learned that this store was basically a huge outlet store. Overstock & out of season goods were being sold at a discounted price. The store that had my sister's Kayak waiting was still the same store in the Mall just a few minutes away. This store definitely is a plus for the area. Its size and scope will require a lot of exploration time. My next trip back will be when my sister arrives. She's excited about exploring their plethora of sports clothing & accessories. I am too.

I love coming here to find gifts for others and items for myself. They have discounted prices and…read moreoccasionally run "additional percentage off" sales. If you are looking for the best deals you will have to hunt and search for them. My tips are to buy items that are off season (i.e. bathing suits in the winter and coats in the summer). They also have signs posted around the store advertising a scanner that you can pull up on your phone's website browser to price check items. I've use it multiple times and it is very helpful! The items don't always scan but in that case you can check with an employee for price questions. There are only a few fitting rooms to try on clothes and they can get very cluttered. The times that I have visited I haven't noticed much staff on the sales floor. They are either at the front checkout or in the back receiving/organizing inventory. The types of items they sell include shoes like running shoes, casual sneakers and sandals, and sports cleats. Clothing wise they have activewear, coats/jackets like heavy winter wear, swimwear, kids clothing, golf attire. Keep in mind that these are leftover excess items from the main store that haven't sold or are being phased out but you can still find great quality items. They also sell accessories like outdoor items, drinkwear, socks, hats, gloves, workout pieces, etc. The parking lot is big and easy to maneuver in and out from located on Lynnhaven parkway. Shopping carts are available and they do have public restrooms. Overall this is definitely a place I would recommend to checkout and see if you can find any good deals.

Dick's House of Sport has something for just about every kind of athlete, but for us, the real…read moreattraction is the climbing wall. My son and I always have a blast on it. We laugh, challenge each other, and somehow sneak in a pretty serious upper-body and core workout while we're having fun. Customer support if you are shipping is hit or miss, we ordered online and went to pick up only to find it was canceled. They had a similar backpack there and we ended up just getting that one. I also really appreciate the special sports camps they host. We recently participated in one with Coach Dupe from Play Your Position, and that experience actually led us to enroll my son in the program. He's now thriving there, which makes the connection even more meaningful. A big thank-you to Dick's House of Sport for not only offering great athletic gear, but also giving local families a chance to discover some of the awesome sports programs available right here in Virginia Beach.

Stopped into DICK'S Sporting Goods/House of Sport to look for a special gift for a friend's…read morebirthday. We were amazed by the clean, spacious, and thoughtful design of the store. However, this is more than a retail store! It offers merchandise for every sport, and there was an exercise class in session, along with several sets of parents watching their children climb the rock wall that's conveniently situated in the center of the building. Wow! My first thought was, I need to tell my niece about this rock wall opportunity for her adventurous kids! There's a cost for the climb, but a quick glance at the pricing seemed reasonable. Here's a fun place to shop and spend time exploring for the whole family. The staff was very friendly in directing us and our cashier, Curtis was helpful, too. We will definitely add DICK's House of Sport to our list when we need any sporting goods and gifts! The quality and the variety are a great deal.

Unfortunately had a bad experience here with the old hostile cashier Christine, coming from another…read morestate account got flagged, we asked if we can step to the side to confirm we're making this transaction and of course it made her so upset.

The store is generally pretty clean and organized…read more I love the option to order online and be able to pick up curbside or go inside to pick up. No complains here. The staff is pretty helpful if you are looking for something specific. They can definitely point you the right way.

Before I begin let me start off by saying that this review is based solely upon my personal…read moreexperiences and my personal experiences alone, so without further delay please let's begin!. I stopped by to see if they had and Jordan Jumpman brand items like they sell on line! Sadly to say unless I overlooked it there was not one piece of clothing that displayed the jumpman Jordan brand, not one!!!.. I didn't even see any of the Jordan retro sneakers that they display on line either! I even put it a raffle for a pair of 11 Jordan Gama, size 11 on line but yet they didn't have not one pair of Jordan retro to sell.. Maybe I'm missing something but that seems like false advertising if you have stuff on line but nothing in store? Maybe I came at a bad time,I will not rule that out but this sure is a disappointment in my opinion! Will I return you ask? Sure, but only if I see what I'm looking for in store first!!..

I downloaded the Dick's app to make online purchases. I received a confirmation order number along…read morewith my receipt detailing the amount I paid and the items I ordered. I placed my order by 3 PM and opted for in-store pickup, registering my number for text updates regarding my order. However, I did not receive any text notifications. I then returned to the Dick's app to chat with their AI assistant. I inquired about my order and when it would be ready for pickup, and the AI indicated that it would be ready within two hours. By 7 PM, I still had not received any updates, so I decided to call the store. When I spoke to a Dick's employee about my order, they were unable to locate it and went to fetch their manager, Averie. Upon speaking with Averie, I provided her with my order number and mentioned that I had not received any text messages, inquiring about the status of my order. She informed me that she had not received my order. I asked her why, given that I placed my order online at 3 PM. She patiently listened and requested a few minutes to contact their tech support to determine why my order had not been received. Less than 10 minutes later, Avery called me back to inform me that their system was down, causing delays in processing online orders. She mentioned that I could expect an email by 10 PM notifying me when my order was ready. I agreed to wait. The next day, I called again around 1 PM, and fortunately, Averie answered the call. I informed her that I had not received the email. She asked if she could call me back while she contacted headquarters to find out why my order had not been processed. I was grateful that she was able to handle this herself, as I wouldn't have known where to start. I also appreciated Averie's assistance during my calls; receiving answers from a human is much more reassuring than an automated AI response. Ultimately, I was able to visit the store on Sunday and purchase the bicycle.

I clearly do not update my reviews enough. My last 5 star review for Outdoor Provisions was 8 long…read moreyears ago, shame on me. I recently checked them out for hiking gear. This was a first for this sole purpose. Mainly boots, but also packs. They compete with REI no doubt. But they have an edge in my opinion on service. My service with Chase was phenomenal from entering the store to showing me every aspect of technical gear I would need on a two week European hike, or even local in the Appalachian. I walked out knowing much more and still researching. They did not have the specific hard to locate Lowa boots I wanted to try on. They are rarely retail, closest is NC. No purchases yet, but soon.

Closes at 6p! WTH?! Nice products but the hours suck…read more Consider staying open later, at least to 7p.

I'm at the golf galaxy in Virginia Beach. I'm a military veteran and the store at this location…read morewill not honor the 10 percent veteran discount from Puma which Puma offers for Veterans and first responders. Never had I had this happen to any store located Maryland area. If you are a veteran or first responders and you are shopping for Puma or Under Armor. Stay away from the Virginia Beach location.

1 hour in the store and no help what so ever. The only o e to acknowledge people coming in was…read morethe cashier. I will look elsewhere now.

Mr. Mike was super nice, the store register person Haldane was nice and helpful and helped me find…read morethe thing I needed fast and easy

Service bad and nonexciting today at the Princess Anne location. Considering that the ads promote…read morethe use and patronization of local retailers, it appears that not all value the customer. I will not be returning.

If Running Etc. isn't your go-to store for athletic shoes it should be. I was originally referred…read moreto them by a physical therapist following knee surgery over ten years ago, and I have been a loyal customer ever since. I have shopped at both their Norfolk and Virginia Beach locations and have consistently found the customer service to be top-notch. They always analyze your gait before making any recommendations to ensure a proper fit. Additionally, as a Brooks enthusiast, I appreciate that they offer one of the largest selections of Brooks footwear in the area and if you are lucky you can catch last years model on sale. If you are experiencing foot pain or are simply looking for the right pair of sneakers, I 100% recommend stopping by.

It's been several years since my last visit to Running Etc VB. The strip they are in has sadly got…read moremuch worse with regard to aesthetics and low occupancy. So bonus on plenty of parking. The service remains top notch and was immediate. I needed a replacement shoe for my four year broken down everyday Hoka's. I have really loved the brand and hoped to stay in them. But was also open to try others. The sales guy understood my needs and confirmed my old Hoka's were trash. They upgraded the Bondi I'm in to the 10, so he started with that. However, he first had me walk up and down to evaluate my gait. He measured my feet. He pulled out around six colors to choose from and I tried on a pair and walked again for evaluation. They felt much better than my broken down sneaks. After an inspection of the laces and the way my toes were in the box he pulled out a wide shoe from the back. They only came in three colors, but the gray is what I wanted anyway. After walking again the wide shoe felt the best and more comfortable in the toe box. My previous shoes were regular width. We also discussed socks that would be more beneficial for walking and jogging avoiding cotton at all cost. Cotton retains moisture, that can cause blisters. So go with synthetics, or wool. I tried on a synthetic by Feetures that felt great and picked up a pair to purchase with new shoes. I wore my new ones out and they recycled my old ones and the box. Hoka's are not a cheap brand. So expect $165 and up. Checkout was smooth on my card. Running Etc is a unique experience on service as I described. They know the sport of running, they know their products and best of all the know how to satisfy their customers with phenomenal service. Whole heartedly recommend!!!

This was a nice REI. They had lots of items to choose from. Great service by the staff in the floor…read morewhen I was looking for a certain size jacket. They've also got one of the best value-priced sections I've seen with all types of discounted return and lightly used items for sale.

We came in today in search of running vests and shoes today, everyone we encountered was extremely…read morehelpful and kind. It's the kind of place where you can tell people genuinely like their job and are passionate about the product. I would especially like to compliment Dan in the shoe department for being so thorough with his explanation of what kind of shoes would best fit our specific hiking trip and demoing different hiking knots. Keep up the great work!