Cool Vapes I like this shop alot good vibes Best ever since I first came here come by and shopread more

Friendly staff Great Place large selection of of cigars and papers Alotta Snacks they even have…read moreExotic Snacks

great staff, super helpful!!! always an awesome place to come!! Great selection of papers and…read moresupplies, would recommend.

Kaity was amazing!!! She was so helpful and so sweet It was my first time there and she took her…read moretime to educate me on each product, I'll definitely be coming back because of her amazing customer service thank you kaity!

I used to drive 30+ minutes to a CBD shop in Compton and I am so happy I found this shop. It's…read moreright around the corner from my home and the owners are amazing! The customer service is top tier every single time. Definitely the place to go to in Downtown lb!

Super friendly and wow! My jaw dropped when I saw the prices for a shop on Broadway in DT-this…read moreplace definitely isn't trying to make triple the money off products just bc it's downtown LB. Def will be returning and huge X on all the other shops over pricing close to everything! (Not sure if it was the owner, but THANK YOU for holding the product I needed and for being so kind-blessings)!

I've been coming to Royal smoke shop ] for a while now, and the only reason I kept coming back was…read morebecause of one of the full time employees, a pretty blank woman who has been there for quite some time. Her exceptional service and professionalism stood out, making me feel valued as a customer. She's also amazing at keeping the area under control, creating a safer and more welcoming environment despite the challenges of the neighborhood. Honestly, I don't even like going to that part of town--it's not the safest--but I braved it because she made it worthwhile. Unfortunately, my last visit this morning left me deeply disappointed. I had an encounter with another employee, a Hispanic female, who verbally assaulted me and made me feel completely disrespected. She threatened violence (but said she wasn't able to because she was on the clock). This did not stop her from yelling threats from behind the counter within earshot of about 7 people in line. It's heartbreaking that one person's behavior has pushed me to stop coming here because I can no longer support a place that allows such treatment of customers. I'll miss the black girl that "married" me and my boyfriend (was so cute). If the Hispanic girl no longer works there, I will continue to patronize the business but until then I'll make sure everyone I know stands with me in not spending money at this place and goes to ON THE RUN at Anaheim and Alamitos instead.

I have not used my credit card in 5 months, used it at this shop and I just got a credit card fraud…read morealert within 2 hours of leaving. Do with that information what you will. Ez pass New York charge, never been farther east than Arizona.

Awesome service . Huge selection always have anything and everything you want and needread more

This used to be my favorite shop in Long Beach and would rave about it to all my friends. I…read morepurchased a brand new vape from here today and it was defective right out of the package. The device wouldn't turn on at all, even when connected to a charger. I returned to the store almost immediately with the packaging expecting a simple replacement, but the owner was extremely rude, dismissive, and unhelpful. Instead of resolving the issue, he tried to shift blame and gaslight the situation, even though the device clearly never worked. Any reputable shop knows that sometimes products arrive defective, and replacing it for a customer who just purchased it is basic customer service. Even just the right thing to do as a human being. Instead, I was refused help and the guy wouldn't even provide his name when asked. Such a disappointing experience. I paid for a product that never worked and was treated poorly when I tried to resolve it and there never was a solution. I'd never come back or spend my money here again.

Best smoke shop in the area. Great selection. Amazing service and great value the staff is informed…read moreand welcoming

they still sell flavored wraps and vape juice and menthol cigs, you gotta ask him and it's not…read moreinside the store. they keep it in the car right in front. reporting your store.

fake puff bars. Banana ice puff plus is fake if you try to verify their barcodes it says previously…read moreverified which can indicate a fake. Go to "Vape Master" (1708 Long Beach blvd) right near by , they all scan and are verified

good customer service. Treats everyone with respect. gives every customer their time to shop…read morecalmly. i would 100% recommend this shop to anyone. for the people that are complaining about prices are cheap. know what you are buying. You are buying NEW and BRANDED items not used nd woren out items.

The new owners have added a lot of inventory and a wide variety of new products to the store, as…read morewell as upgraded checkout machines. I'm now able to a lot more of my shopping here.

Loving coming here! It's perfectly located on a corner…read more They have great selection of craft beers. The owner Roger is very friendly and nice