This used to be my favorite shop in Long Beach and would rave about it to all my friends. I purchased a brand new vape from here today and it was defective right out of the package. The device wouldn't turn on at all, even when connected to a charger. I returned to the store almost immediately with the packaging expecting a simple replacement, but the owner was extremely rude, dismissive, and unhelpful. Instead of resolving the issue, he tried to shift blame and gaslight the situation, even though the device clearly never worked. Any reputable shop knows that sometimes products arrive defective, and replacing it for a customer who just purchased it is basic customer service. Even just the right thing to do as a human being. Instead, I was refused help and the guy wouldn't even provide his name when asked. Such a disappointing experience. I paid for a product that never worked and was treated poorly when I tried to resolve it and there never was a solution. I'd never come back or spend my money here again. read more

Vape Master & Smoke Shop - Tobacco Shops Near Me - Long Beach, California

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This is the spot fam. No joke, this is the only vape shop I've been to in the last few years that has legit brands and decent prices. It's not cheap cause the game changed and uncle Phillip Morris wants vapers to switch to boo boo products. BUT.... You don't have to fall for the scam. Just drop in here and pick up some goodies and be you. Vape clouds like a clown or vape like nobody is watchin'!!! Thanks guys. Mad respect for how y'all operate within the industry and the constant changes to the rules of the game. read more

Awesome service . Huge selection always have anything and everything you want and need

I walked into the store just looking for a vape and as soon as I walked in there was not an employee. As I was making my way up to the counter and just looking around, the employee came out from the back yelling and being extremely rude. He said why would I be looking around and taking things off shelves when everything 21+ was locked behind counters. I wasn't taking anything yet he slammed a book down with the selections of vapes at the counter and was saying very rude things. I just said no thanks and walked out, that's the worst employee i've ever encountered at a smoke shop. Terrible. read more

I come into this store and I'm able to find all things I need, they have all the different smoke stuff you need and love the little snacks too, I can't leave without picking up some for the road Come by the young man Mark who works there is very nice and respectful, always asking me how I'm doing? he is doing an awesome job, thanks read more

This smoke shop hands down is the bees knees, the gentleman who told me that sell flum pebble Aloe Grape was truly nice and welcoming and sold me it for a great price and his customer service was on point, definitely coming back again for more flum pebbles and totally recommend if you are in the Long Beach area! read more

This is my spot for all my smoking accessories, nice friendly staff and great service. The Items I want are always in stocked or if it's not I'm always given recommendations to try new products alike my ideal item. read more

Best selection and best prices all kinds and friendly and vibes are very cool very recommended

The fuccin black brother Fuccin cool asf. Knows boùt his smokes and all the essentials that goes in the shop. Have really really deals and great prices for everything. I been coming for like 8 months no bad nothing. Great customer service. read more

#1 SMOKE SHOP IN LONG BEACH!!! They have everything you need in just 1 stop. From snacks, bongs, car essentials, and smoking supplies; VAPE MASTERS has it all. Mark is an excellent worker who comes to work with the same attitude everyday, with a smile on his face, in hopes to satisfy his customers the best way he can. Come check them out!!! read more

Vape Master & Smoke Shop - always clean!! - Tobacco Shops Near Me - Long Beach, California

They say they open at 9 everyday I pass by before work they're never open so yeah I wouldn't go here if your looking for a smoke shop open in the morning read more

Very friendly, and great customer service Mark and Fobio are great workers. My visit are always good. Best smoke shop in the area. They have everything you need read more

this store is such a vibe..... Best folks always good spirited, and they have the best prices by far in LA County....

I got exactly what I was looking for and the guy was super helpful and friendly. I'm giving them all my business.

the workers here are some very cool & friendly people! They are overall helpful when you need to know the price of something in that store :)! they almost always are restocked with what I need to get so im grateful for that lol ! the owner is also a pretty reasonable and friendly guy :)! would definitely come back ! read more

Staff very friendly and helpful . Definitely coming back for all my smoking needs . They got good variety of everything top it off with cheapest prices around read more

DO NOT GO HERE I was needing a rig and parts and the cashier acted like he was on pills or something he acted out of touch or just couldn't stay still kept moving then he's gonna say we can't open this to get it out then the next time I need a carb cap and the guys gonna give me a purposely chipped one hell no read more

I always go to this store! I find what I need fast & easy ! Very convenient especially products are fresh & clean All the time ..i would definitely keep going for more business. Highly Recommended read more

Alex was awesome helping me out today! Thank you!! So many options here! I got a beautiful new toy!!

This place sells knock off vapes. Bought a battery and it stopped working after a week, it wouldn't charge enough to use. All they offered was a $5 discount on a new vape. Nothing else, too bad if I lose money on something that wasnt my fault. Not coming back Pay they extra for the real thing read more

Awesome customer service, great prices. Large amount of vape juice to choose from. I will be back!

Do not come here! They will sell you a faulty pen, and not let you exchange! Been coming here for probably 6 months now, every other week. Tried a new one (which I rarely do), which happened to be malfunctioned. First hit was nothing but a taste of burnt coils with no flavor. Took it back and he told me there was nothing he could do. So fuck this vape shop and I will NOT be coming back here... just lost a loyal customer thanks to the asshole behind the counter :) read more

I was skeptical at first because I've never been to a smoke shop before. I've been to vape shops but not shops like this. I walked in and was greeted by Michael who asked me what I needed. Asked him if he had coils for a Kangertech, low and behold he did! $4 for 1 or 5 for $19 I think. Premium juice starts at $10/bottle. I got what I needed and was ready to leave, but that wasn't just it. Michael offered to swap out my burnt coil for me, lube it, clean my threads, clean my O-Ring, refill my juice for me, and then set me at the right wattage for my coil. Absolute best service I've ever had compared to the other vape shops I've ever been to. Others have never really been clear about how many watts nor did they educate me on how it works. Michael is the man! He's just a man trying to provide to the community. I'll be back should I need anything! I highly recommend this shop to everyone. read more

i used to like coming here, but the past 3 times i've gotten disposable (bang) vapes and they do not work, i've gone back and they would change them out no problem. but this last time (today) i went back and the guy told me that he wasn't able to. i mean these things aren't the cheapest and when one doesn't work that's a waste of money. he couldn't and wouldn't help he at all with the situation even though i go there all the time. needless to say i won't be going here again, really disappointing. read more

Mike helped me choose a new vape today and showed me how to use it, refill it, change parts, everything I need to know about how to use it and make it last. Haven't smoked a real cig since. Excellent salesman. Definitely my new spot for vape juice and supplies. read more

I literally just downloaded this app and made an account to give this place one star. Just spent $30 on two Puff Plus' yesterday only to have both of them die within 20 hits. I kid you not before I got home both vapes were useless and these and typically supposed to last 800 puffs. All this aside the important message is that THEY ARE SELLING COUNTERFEIT PUFF BARS and that's why they died early. After researching I found the coloring was off and the code on the box was not recognized. Not coming here again. read more

Loved the vipe of that place , very friendly staff and got sections of everything . Definitely coming back , highly recommended

Best vape shop around town! Their selection of flyglass is gorgeous, i was so happy they had my favorite brand and so are their hookahs for SUCH GOOD PRICES!!! Samantha provides except customer service and helped me find exactly what I was looking for. read more

This place is really cool. Hands down the best selection of everything I need. I also like the owner, Michael. He is very helpful and always friendly. read more

One of the best places I've been too. Mike is very friendly and always gives me good deals. Got a vape from him and he gave me a very good deal. Also gave me a free bottle of juice. I'll definitely be back. read more

one of the best places ive been to. Give really good deals on vapes juice and vapes. Got recommended by a close friend and i have to admit the owner is very friendly and helps you out on anything you need. ive been to other shops and hands down i would have to say this ones a keeper and i will be buying more of my supplies in this store read more

I stumbled into this shop after my last loyal mod had taken a beating, and was well over three years old. Not only did they have a great selection of new devices, but tanks, juices, and battery needs. I spent at least thirty minutes trying to device which new vape baby I was going to take home, and not only did they hook me up with a deal on batteries, but gave me a great deal on two new juices and the device itself. One which was a really amazing import from England that's perfect for a fruity sweet lover like me. I won't be going anywhere else in LB for my vape needs, these guys are great and their selection can't be beat! read more

Very reasonable prices big selections of vapes however I bought a water pipe and the guy hook me up with a 20%off very nice service highly recommend. read more

This place is by far one of the best spots around to get anything from e-liquid and cigarettes for the few of you out there that are not sure about vaping yet.. Either way everyone there is very helpful and friendly and they can set you up with a starter kit so you can try vaping for about the cost of your next pack of smokes.. Dont take my word for it. Stop by the next time you want to pay your metro bill or just cruisin in longbeach.. You wont be disappointed.. Thanks again for the great service and the awesome products you provide... From omar or #bluecloud1958 read more

I bought a fake mod from them. I check online and no match found and it broke down 3 months later and over price too.

Great help for a store that's barely opening the gentleman who attended me had a very busy store but made sure I was still doing good with the atomizers I was choosing he was so helpful I bought 1 and then came back 30 mins later to buy another and he hooked it all up for me...great recommendation to go to for something quick and on the go read more