Much faster service today. They had a darling young lady working the window. The food was hot,…read moreneatly wrapped, and just what we asked for. A huge improvement from the last time we tried this location.

I don't even know where to start with Taco Bell, but this was honestly one of the worst experiences…read moreI've had ordering food. First off, they forgot part of our order--which is already frustrating--but what really made it ridiculous was how they handled it after. We called the store to let them know, and instead of taking any responsibility, they immediately brushed us off and told us to contact DoorDash. Fine. So we contacted DoorDash, and guess what? They told us to contact Taco Bell. Back and forth, back and forth like we're stuck in some kind of customer service ping-pong match. Meanwhile, we're just sitting here missing food we paid for. We called Taco Bell AGAIN, and they still refused to help. No apology, no effort, nothing. Just straight-up "not our problem" energy. The only good part of this whole experience was our DoorDash driver, who was actually amazing and did her job perfectly. She deserves better than having to deal with places like this. Taco Bell, do better. If you mess up an order, at least have the decency to fix it instead of passing customers around in circles. Absolute joke.

Unfortunately, ordering from this Subway location is a crapshoot. Ordering online or through the…read moreapp should make the process foolproof, but about one-half of the time, your mobile order will not be ready because they do not have the bread you ordered or something else along these lines. Too frequently, I pick up my order, and my sandwich is missing an ingredient or has an undesirable ingredient added. The staff are generally friendly, affable people doing their best, but not necessarily individuals you want handling your food.

Subway is a beige apology masquerading as a restaurant. The bread smells aggressively "fresh" in…read morethe way chemicals try to convince you they're food, and the vegetables look like they've been waiting all day to be put out of their misery. No matter what you order, it tastes like the same sad sandwich in a different outfit. The fluorescent lights hum louder than the flavor, and by the time you leave, you're not angry--you're just disappointed, which somehow feels worse. Subway doesn't ruin your day; it simply lowers the bar and asks you to accept it.

Customer service is more than giving folks the product. It's being friendly and helping them feel…read morewelcomed. This should be a basic part of employee training.

Good food , good people. Funny assistant manager. Anthony good guy, when not busy Will visit when…read moretalked to. Good public relations.

We ordered a water, a slush and a sundae, and it took OVER 20 minutes. Not exactly Fast Food.read more

Well I have lived in big springs for about a year. And I have camehere at least a dozen times and…read morewill not be going back again to this location. The last 3 times I went there I have ordered a reeces blast and they have all three times given me a heath blast and a butterfingers blast. I asked to talk to a manager but they would not come out. I wasn't asking for anything for free. But the manager could have at least came out to our car and asked what was wrong. Respect is earned not given

Floor was sticky and waited 25 minutes for 3 blizzards. That is pretty bad. Smelled like a…read moreteenagers armpit I'm pretty sure the floor had never been mopped. Blizzards tasted fine but not normal.

We were starving and thought DQ could never disappoint right? Wrong!! There was 1 very pregnant…read moreemployee just staring at us but had a look of despair almost I dont know anyway. The staff was friendly behind register and we moved on to our table pretty much hangry at this point. Tacos were cold, the salsa was in a packet! Where's the fresh one?! I went to the ladies room soon after and wow big mistake. I nearly lost my cold stale tacos with just the visual alone! I still feel nauseous and doubt I will ever look at DQ the same :( Pictures below

Horrible service us travelers received here. The older lady with the red hair is beyond rude! We…read moreordered 2 scrambled eggs and we got eggs rounds my husband went back inside to get what we ordered and she didn't say anything just grabbed the order outta his hand and threw it down on the counter. Horrible customer service we received by people of color.

Pretty disappointed as this is our one stop when we are out and about. People are human which…read moremeans they're going to make mistakes. I can understand, but when they make it SO difficult to remedy an issue. I don't have a lot of patience for that. I did attempt to call once realizing it when we got home but the number just rings busy. Tried the next day, same thing each time, busy telephone response. I submitted the issue online to be contacted. Em received emails saying my concern would be forwarded. No response. If I ask in the DT the expectation is that I should have come back that day or the following day. I don't love in the city so no, I shouldn't just 'come back.' I SHOULD have sat and verified I had everything and held the line up, but I'm not I considerate in that fashions. Guess I will if I return.

First off, this Chick-fil-A has a drive-thru, but as I was pulling in I had to avoid this crazy…read morechick swerving into my lane so I didn't see the small sign directing traffic waaaay to the right for the drive-thru. After shaking my ruffled feathers, and realizing I shouldn't Jeep over the curb to get into the near empty drive-thru line, I finally got to a life person to order. The employee we had muttered something about the heat and I heard her slur a bit. She was having a hard time concentrating because we had to repeat everything. Thank goodness another employee walked out to relieve her as she was taking my order. I still don't get why this chain ever has folks out taking orders like this especially in Texas with 90°F heat. To be even faster with reheated food? I love their chicken nuggets & that Chick-fil-A sauce. At least they got our very simple order right! Located in Big Spring, TX, on the southeast side of town.

You could improve by fixing your app so that it doesn't take orders after 8:45. You could improve…read moreby bringing the drinks out with the meal. You could improve by bringing out the right drinks. And you could improve by keeping the drink machine operating while you still have customers Do better.

My family stopped in on our way out of town and this place was a wonderful surprise. The food was…read morehot and tasty, the facility was CLEAN as well as the bathrooms and the staff was on point, very friendly and seemed to work well together, keep up the good work!! You guys rock Only Con, Soda was sweet, no carbonation

Stoped here for a keep dinner on my 8 hour drive from San Antonio to Lubbock. Honestly wasn't bad!…read moreI really liked the brand and cheese burrito with the green salsa. I didn't like anything with the beef since it lacked flavor. Good quick spot for a road trip.

Stopped on our way through Big Spring for Sunday lunch and we picked a winner. Gills is a home town…read morechicken place and the decor isn't fancy but the food was delicious. It has counter service and inside seating if you're eating there. The staff were very friendly. I got a 3 piece combo, white meat with coleslaw. My order included 2 large chicken breasts and 1 wing. I was glad I was hungry or I couldn't have eaten it all. We also had a chicken tenders salad that was delicious and an ample serving. Our total tab was about $25 and well worth it. I'm making myself hungry again just writing about our meal. Go to Gills if you're near Big Spring and want good fried chicken.

So I'm on my way to Houston and stopped for the night, half way, in Big Spring, mid afternoon…read more After settling in my hotel room and calling people to let them know I was ok, my next task was to find some dinner. All I had had was a breakfast taquito about 9am. So I was dealing with some serious hunger pains. I searched on yelp and didn't really see many places that sounded good or if they did they were closed (?!?) on Saturdays and didn't open until Monday or Tuesday. Must be nice to be able to have a dine in restaurant and only need to be open 3-4 days a week. But maybe they still can't get help In Big Spring. I dunno. So then in my search I come across Gills Fried Chicken. Well I can always eat Fried chicken. In fact there were two chain chix restaurants in town I was already considering but this was local. So in the reviews I saw that they are ACTUALLY more famous for their STEAKFINGERS than the chicken ... well now I gotta go! It says they hand bread them and make each order fresh. I'm already in my car looking for the address... only 1.1 miles down the same road my hotel is on... awesome. I get there and it's called Gills Crispy Chicken. On the door is an award posting from the local paper that they had come in first in chicken and steak fingers and 2nd in fish for 2025. So I was even more excited to try this food. I ordered a 4 pc steak finger which only comes with gravy and biscuit but you can make it a combo with a side and a drink or two sides and no drink. I had a drink back at the room so I got the two sides. Fries and green beans. Total it was about $10.79. I also added one catfish fillet for $3.79. And a chicken wing. I forget how much it was. I wanted to try all they had. But I forget to get some livers and gizzards! I also got an extra cup of gravy cuz I don't use ketchup for fries. Total for all was about $25, but ala Carte always costs a bit more. Counter help was very gracious and helpful with my ordering. Parking lot was clean. They had a good amount of chicken ready and LOTS of premade cups of what I assume were gravy, mashed potatoes, Mac and cheese etc and even fried pies. I got there about 5:30. I joked with them that they looked they were ready for a big rush. So I got back to my room and dug in. First the fish. They set me UP! I got a catfish fillet, some lemon slices, tartar sauce and a hush puppie! This fish was delicious, fried perfect. Still tender in the middle, crispy in the edges, slightly sweet. So good. The chicken wing, I got to try Their chicken, it was so crispy-crunchy! And juicy! Very flavorful... the green beans, were Kentucky Wonders made with onions and bacon. Omg... these green beans took me right back to my great grandma's table. She used to grow them in her garden and can them and have them all year long. This is all the green beans she ever ate, so if you were at her house that's the kind you ate, made this same way... I can't believe they were this good from a fast food place! They needed to offer quarts of these for sale for people's thanksgiving! The fries were nice and this, potato fluffy inside and crispy outside. Perfect for dipping in pepper gravy. But thos steak fingers !!! So so SO GOOD. Hand battered like a chicken fried steak cut into strips, battered and chicken fried . I swear I had more like 6 pieces in my 4 piece box. The flavor was amazing, and worked perfectly dipped in that creamy white peppered gravy. I think this was maybe cube steaks cut into fingers? They were so delicious. Everyone is right, you gotta stop here for the STEAK FINGERS! Sorry, no pics, I was so hungry I forgot till I was almost through. Keep up the good work.