I went into the store to get some fish food . The store is clean and the staff seems attentive. I…read morehad an issue with my fish tank and the owner spent a few minutes helping solve it. I have gotten 2 salt water fish and 2 shrimp and they were healthy.

I was visiting out of town and my dog must have eaten something that didn't agree with him. The…read morestaff took great care of him and got the issue resolved quickly. Very grateful for their help.

I'm bringing home 2 kittens this week and I got great recommendations for every thing I'm going to…read moreneed for them and only had to spend about 15 minutes shopping (what a relief!) Hands-on customer service is a dying art but they are nailing it here.

Great service, they always walk up to you and ask if you need any help. They also have a mobile vet…read morethat comes once a month and a local person who trims dogs nails 2x a month. They have a very big variety of items. They also have a dog wash station.

store is filthy, birds flying around pooping on everything, chewing on pet supply boxes. Some…read morereptile enclosures were filthy and snakes had mites. When I asked about prices on parrots, they were either "Not For Sale" or I got "I don't think you can afford that one". Lets just say I won't be going back or giving a referral to others.

Update unfortunate karma has happened almost immediately after my last interaction with the owner…read moreof fish out of water being incredibly rude and trying to humiliate me and my boyfriend for no apparent reason about the nitrogen cycle that apparently she doesn't understand when it comes to cycling tanks our friend bought some neon tetras or whatever these really colorful fish that we were actually anticipating getting and they had the ick if you don't know what that is it's A contagious disease that could kill fish with a little white spots all over them so I would not say this is a reputable source of fish. We now drive to the lake County pet store. You'll find the conditions for the animals are a little better it's less hot inside and it doesn't stink like feces

Started doing business there a couple months ago, went in with my Bulldog, I pretty much buy her…read morewhatever she wants, we've been going there weekly spending aprox $40 or so each trip, she picked out this $125 dog bed for the car, we love it, good choice girl! so, I've been purchasing these pup cups in the cups & the whip cream cans, and "yes" I read the can... wait 24hrs before using, I actually waited longer, a couple of days, and very little came out. I took it back to get it replaced, and the nice young lady had to call her manager, my dog and I were looking for a harness, and I needed a few other things, she hung up the phone and said there's "nothing we can do for you" it's I think a $12 can, needless to say I was in shock, that they wouldn't replace it, and needless to say that they will never get another penny from me again! good customer service goes ALONG way

We were on the way to a camping trip and realized we'd forgotten a harness. Luckily this store…read morepulled up and is conveniently within 5 min from 101 exit. The ladies were super friendly and helped me adjust the harness to fit my dog. I was a little harried with my little one and husband waiting in the car and they had me in and out of there in less than five minutes. I love locally owned/small businesses that still focus on true community service like this. Thank you for having just what I needed.

They have the best animal food and supplies at the best local prices. The service is 5 *!read more

Aarf is our "go to" here on the remote coast. Arff has what we we need to keep our four legged…read morefamily members fed and pampered. Jane is always friendly and helpful.

We recently moved into town and happy to find this place. They have a good selection of supplies,…read moreplants, soil amendments, etc. in addition they also have pet supplies! You will undoubtedly run into the store cat while browsing. We've purchased a couple of fruit trees from them as well as fertilizer, mulch, etc. We are very much looking forward to seeing the fruit trees grow and hopefully provide a nice harvest of fruit. The service has also been consistently friendly, which makes us more than happy to support this local business!

Always helpful and surprisingly well-stocked for basic home repair, construction, plumbing. Also…read morehas equipment rentals, cleaning supplies. No nonsense.

I tried to give this business a lot of support, but unfortunately they don't treat their customers…read moreright especially when they made a MISTAKE. I turned in an aluminum CO2 tank a bit ago and ended up with the steel one and they refuse to honor there mistake. Because of there mistake I have to carry around something that's 10 times more heavier (I'm a girl) and yet I never had a steel one In the first place! I wouldn't recommend spending your money here if that's how they treat their customers who spend money there every week! No wonder why ur store is empty when ur treat LOYAL customers with dishonor.

Purchased a Lincoln Grease Gun. I trust the brand. Got it home, put the grease canister in and…read morebled out the air. Attached it to the zerk fitting. Grease came out all over the place except in the zerk. Finally it popped off the zerk and started spewing plastic bits. The chuck that holds the zerk is plastic. This is a toy, not a tool. Cleaned it up. Took it back w/proof of purchase. Return denied...no box. A very cheap lesson to be sure. I vote with my feet.

Owner is knowledgeable, kind man.Who is great to His customers and staff ! Adore staff, so patient…read morewith customers !! I have been a customer for over 11 years. I know when being a customer I can ask anything regarding my poodles..If He doesn't know , He finds answer !! Intregry, honor, old school customer service.. customer for life !!

CORGI APPROVED ! Huge Appreesh to Aquarium & Pets. Tried the outdoor Self Pet wash. Clean, All…read moresoaps, conditioner, multi setting water/blow dry, gated to keep your fur baby safe. Pro move: Bring your own towel (not available),Token or card pay, Friendly Customer service Corgi's will return to explore the store soon looked pretty Epic, many products, fresh snacks & toys

After my niece lost her Klee Kai last year, we started regularly visiting the Humane Society. We…read moredidn't adopt, but we enjoyed spending time with the animals and it was like therapy for my niece. Finally, a few months ago, we found Bonnie. My niece loved her. Her boyfriend and I picked Bonnie up as a surprise and she was thrilled. Unfortunately, it turned out Bonnie needed to be the only dog in a home. She's okay meeting other dogs but after spending too much time with them, she gets a little aggressive. Our family has many dogs of all sizes and we are a close family, so it was not going to work out. My niece did not want to send Bonnie back to living in a kennel, so she talked to a good friend of hers and introduced him to Bonnie. It was a perfect match--he has no other pets, and she adored him right away. They went to the Humane Society and transferred ownership. She kept visiting the dogs and finally a litter of Shih-Tzu c Basenji pups came in. She found herself a new partner in crime and is happier than I've seen her in a while. Her boyfriend's dog, Waffles (also from the Humane Society), has just about adopted the new baby, Lilo, as her own. She looks out for her, keeps the out family's other dogs away from her, has actually nudged her into a kennel and shut the door when they wouldn't stop bothering her, and even let her back out of her kennel in the middle of the night! The folks here at our Humane Society are so great, and they work so hard to make sure all of the dogs brought to them feel loved until they're adopted.

Today, we had the unenviable task of taking one of our dogs there to be put to sleep. Every person…read morewe met was incredibly warm and compassionate. They made sure his final moments were as comfortable as possible. A big thank you.