Great location. First impression was not great however, as the service was lacking. When we arrived…read moreno one helped us with our luggage and we had to carry them up some steps as there was no ramp accessible. Front desk was not the friendliest and not helpful with some questions we had. Our arrival was at 9 pm, it felt more like we were arriving at 3 am with the limited service. Not what I was expecting for a 4 star property. At first we thought we made a mistake choosing this hotel. Following day was much better, however. Day time front desk was able to assist and service was like night and day....literally. The rooms are on the smaller size. We reserved the Large King, which I'm glad we did to have a little extra space. Bed is comfortable. Room has a desk and Nespresso machine. We unfortunately did not get to try the bar as it was closed during most of our stay, which was disappointing. We did get to enjoy Union restaurant and enjoyed some really good cocktails there. Able to bring them back to the lobby as well. I'm going with 4 stars due to location and our experience at Union restaurant and bar, but it's more of a 3.5 for me. If in the area again I might try another hotel. Try to arrive before evening for a better check in experience.

This is a very interesting hotel as it once was the printing house in portland maine. It housed…read moreradio shows and newspapers printing companies. It is located near many cute stores, coffee shops and restaurants. My room was fine nothing special about it though it did have a Nespresso machine. The bathroom was very large and the shower head is an over head one. Which is also great. I was only here for a short time but I walked around and saw they have a very nice and good size gym and meeting rooms. The people I interacted with here were for the most part nice. I would stay here again.

Amazing location and great hotel. The rooms were super clean and the beds were comfy. Everything…read moreyou need in a hotel with a restaurant/ bar. You do have to pay for valet parking which is pricey but worth it. The location is the best part about this hotel cause you can walk to everything. I'll stay here again!

Had a great experience at this hotel. Located a block from the ocean, we had easy access to many…read moreshops, restaurants and water activities. Staff was great. Will come back again!

I loved everything about our experience here. The rooms were great, the entire hotel was very clean…read morebut the staff made our stay fabulous!!! Ellis was PHENOMENAL! So kind and caring and truly passionate about ensuring we had a great time as Portland guests. Love it! and WE LOVE ELLIS!!!!

I loved everything about my expierence. The only reason I scored this hotel 4 stars is because the…read moreice machine including the water portion did not work. The front office did send up water for the first night. The hotel was clean, well decorated with a nice touches such, robes. Located convention to everything in the old port area. The hotel was very nice and accommodating. We weren't leaving until late after noon and wanted to purchase sandwiches before they closed so we could bring dinner with use. They refrigerated our items until we left for the airport. In addition to great rooms and staff, they have a restaurant on the bottom floor and cocktail bar that serves food on the top floor. The rooftop Luna has a great view and gets very busy, so you need to go early or make a reservation. Loved this experience and would stay here again.

So, I love the actual hotel, stay here a lot for work, also stay at their sister property the aloft…read moreas well. The rooms here are nicer, clean, desk staff is great, parking is convenient and the restaurants in the area are on point. My one negative is the bar here. The bartender literally disappears on the regular, (he's not running food, today was 15 min of no one here with guests waiting) and when he's here he is too busy on his phone to notice people sitting at bar. I stayed 7 times before posting this. So it's a norm.. But stay here for the room and go to a different bar

Came to stay here by taking advantage of a "Hotel Tonight" offer for a great price on a weekend…read more The hotel is an odd mix of good and not so good. The good: - lovely and welcoming staff. They will work hard to ensure your stay is as comfortable as can be - very modern and clean rooms. All appliances work perfectly, are fairly new, and don't feel run down or secondhand. - sheets and pillows are very clean, and I didn't really have an allergic response to the down pillows the hotel uses. You can ask for foam instead from customer service. - complementary hot cocoa on arrival, which really made my kids smile after a blustery ice storm hit us outside. The not-so-good: - the bed mattresses are quite uncomfortable. For a mattress that was 6" high, they are extremely firm, to the point that it felt we were on 3" mattresses with a plywood board underneath. To a person, everyone in the family commented how uncomfortable their sleep was from the mattress. - low-flow fixtures. I get that in this day and age, a hotel's water bill can be a huge line item. However, if I do come to a hotel for a vacation, at the very least if I want to take a nice shower, don't put in extra low-flow fixtures to the point that I need a 20+ minute shower just so I can rinse all the soap off. If comes across as cheap, and in winter, it doesn't feel good to try and keep warm under a strong trickle of water. - lights in the room are incredibly bright. Need to use the restroom in the middle of the night? Prepare to not only wake up everyone in the room with you, but also kill a few vampires nearby from the sudden flood of photons. - no exhaust fan in the bathrooms... you know where this one is headed, right? Not only are the rooms dripping after that unintentionally long shower, but if anyone uses the toilet... well, I hope you're very good friends, because you're going to share some stories for life. And the toilet is... square... (really) and uncomfortable, only being 18" off the ground. Why?! Also... whose idea was it to put a barndoor-style glass door for the bathroom? Please just give me a door I can close and trap the unfortunate air inside the bathroom rather than share with the bedroom. Please? - the morning breakfast starts at 6:30am and ends promptly at 10am. No sleeping in if you want to get something to eat. The hotel has a bar-style area with cereals, breads/bagels, charcuterie and a juice/yogurt area. Hot foods are ordered à la carte (but part of the overall cost of the meal.). The wait staff are nice and helpful, but they're overworked by the number of guests who show up for breakfast. I counted only two people serving the hotel morning rush, and it meals were delayed and ran long because they just have too many people to help at once. Never did they show frustration or become short with the guests, but it was obvious they could have used four people working rather than two. Adults are $18, children are $9. - the porter greeting arriving guests by car was chain smoking when we arrived. He offered to bring in our luggage, but I told him it was ok; I'm allergic to tobacco, so having my luggage smell like a freshly lit cigarette wasn't the way I wanted to start my stay. - parking is in a parking structure across the street, and $35 per night. The parking is effectively a hidden fee... why am I paying? It's as expensive as valet but I'm driving. Overall I think the hotel's pros do outweigh the cons, but many of the cons could be addressed and updated by Marriot to make it a better experience overall.

Honestly we had such a wonderful experience here. The rooms had comfy beds and plush bedding. There…read morewas a beautiful sea view out a huge window. Large television and a spacious bathroom. When we arrived the roiled wouldn't stop running after the first use but we called the front desk and they sent someone up within 5 minutes and it got fixed. Very happy with our stay! The staff was also very friendly.

It's a Great location in Portland, Maine, and a very pleasant hotel right on the main waterfront…read morearea. To us, this is a huge plus being walking distance to everything. Last time we had to walk more uphill ( away from the main area and waterfront/ shops/ restaurants) We had stayed at the nicer Marriott location last visit and it was a good 10-15 minutes away from the main section. ( while we love to all walk it wasn't super close and annoying) The parking staff was sooooo helpful and had Valet parking available and a HUGE SHOUT OUT TO KYLE who was so friendly& accommodating!!!! Thank you so much, Kyle. The Rooms are spacious- we had a few different kinds of rooms - to note: Suites -I do not know why they are situated by the elevator -Nice breakfast but be there before 9:30 am as it closes -Nice area downstairs / lobby for dining and working ( I think I saw a bar there for the evening) -Great lobby space downstairs with tables, couches, and a big open area for eating, working, relaxing, meeting up, big booths, and large tables -It was a Great location Also available: fitness center- and a guest laundry room ( however, we didn't use either ) We would come by again next trip.

After looking at a few options in and around the Portland Area, I decided to splurge a bit a get…read moreone of the better-rated hotels close to the waterfront. We have always had great experiences staying at Hampton Inn hotels. I was able to check in via the Hilton App and select a room. This location was great...on Fore street only about one block from the waterfront and surrounded by lots of shops and restaurants. The rooms were on the smaller side...but that is generally expected in larger/touristy cities. The rooms had comfortable beds, good water pressure, a microwave, a refrigerator and a desk/chair. There was also a large TV in the room with lots of channels. We did have an iron...but was missing an ironing board. Also, our bathroom door did NOT lock...the handle hardware seemed to be broken. They do offer free breakfast with a few hot options (such as eggs and sausages) as well as the typical continental items...breads, fruit, cereal and their signature waffle iron/maker. There is a pool and fitness center, but we did not visit either during our stay. Parking is valet-only and is $40 per night. You are given a ticket with your vehicle number and can text them when you want your car to be available. Your vehicle will be ready in a few minutes after sending the text. All the staff, including valet, we encountered were friendly, respectful and efficient.

Hampton Inn is a nice hotel with an ideal location right next to the waterfront. There are lots of…read morerestaurants and activities within walking distance. I was in a room with two beds instead of one because that turned out to be cheaper. It was a modern and clean room. The ice machine on my floor never worked on my two night stay, which was annoying. They do have a nice free breakfast spread, with plenty of tables. Housekeeping did knock on my door while I was packing to check out. Another annoying little thing, as they should know when I have actually checked out. I would probably stay at this Hampton Inn again the next time I'm in Portland.

Location location location! I am so happy we chose this hotel for our intro to Portland. We…read morereceived excellent hospitality from hotel staff. We were staying for my birthday and they provided multiple treats to help me celebrate. This hotel has a nice coastal vibe and the guests enjoy the bar using the daily credits. Our room had windows that overlooked the courtyard, to the water, and other Portland landmarks. We loved that each floor had water and treats for guests. We took advantage of everything the hotel had to offer with the exception of the bikes. We hope to return in the spring to use those.

Always friendly and very clean, garden patio is really nice little haven. Nice rooms good size, we…read morereally like the garden view rooms. Excellent location for all the tours on the waterfront and the food stops that are right out the door! Our go to place to stay in Portland.

Came to Portland, Maine for a girls' trip and booked this hotel through Booking. I wish I took more…read morephotos because the stay was amazing! Check-in was quick and easy, and the customer service was top-notch. The lady at the front desk was so kind and gave us great food recommendations since we told her we came for the eats. Would definitely stay here again

Best thing about staying at the Cambria is the service and people - the rest is just just ok…read more Location is good. The daily amenity fee is annoying especially because the food and drinks and snacks offered are not anything special and when you are traveling you want the best or something unique. Customers have to waste their time ordering from Cambria instead of using that money to enjoy local places in Portland. Also - lots of noises can be heard in the room - you can hear the other rooms; people walking in the hallway; the air conditioner. The hotel is clean and has a sleek style. The staff are attentive and care.

This was without a doubt one of the best hotel stays I've ever had. The service here is unmatched…read more From the moment I arrived everything felt calm, welcoming and thoughtfully done. The staff was incredibly kind and attentive in a way that felt warm and personal, not overbearing. True hospitality at its best. The room was comfortable and beautifully maintained and the overall atmosphere made it so easy to relax and feel taken care of. And the breakfast? So good. Fresh, delicious and way above your average hotel breakfast. I actually looked forward to it. Thanks Joe for the delicious Denver omelette!! I was never an Embassy girly before but this stay completely changed that for me. I won't be booking anywhere else. Truly a place that feels both elevated and comforting. If you're on the fence about booking here just do it. This is the kind of place that has hospitality that makes you feel taken care of instead of just "checked in".

The hotel is very clean, the rooms a great size with a separate living and sleeping area along with…read morea small kitchenette. Free hot breakfast and proximity to airport is also a plus. But the noise control is bad. I was on the second floor and conversations outside in the parking lot woke me up...along with the 430am garbage collection and opening and closing of doors. It really disrupted my sleep for both nights I was there. If you aren't impacted by that, this may be the place for you as it was a nice hotel but I was exhausted

Beautiful old fashioned hotel. Loved the vibe. But the area was very sketchy. Lots if zombie…read moredruggies around. I was with my husband so no biggie. But families with children should not stay here! Also the bathroom is teeny tiny. I am very thin as is my husband and my booty would rub the wall getting to the sink (I didn't even attempt a shower. Again no big deal for us... but normal size people might have issues and definately overweight would have problems.

We stayed at Inn at St. John. It was very clean and comfortable. The staff was so very friendly and…read morecourteous, the breakfast was convenient and good. The location makes it easy to quickly get around. We walked to the Old Port area, the Western Promenade historic area and to downtown Portland from the Inn. The Inn is dog friendly, and the staff enjoyed out pup. The Inn is close to Maine Medical Center if you have someone there in the hospital. I recommend the Inn for your stay in Portland.