Did a lot of online searching and was lucky enough to find this gem. Perfect location right on the…read morewater and every room had a balcony with a view. Seven couples stayed here and all were so happy with the choice of inns for our reunion. The only downside was the tiny bathroom. Bathroom was very clean though and there were so many pluses that this was not a big deal to anyone in our party. The staff and service were excellent from the daily room cleaning to the provision of indoor and outdoor gathering spaces. Most of our group are in good shape and we loved the daily walks across the nearby footbridge into the town center. One or two couples would drive into town and had no trouble finding cheap parking. Stayed five nights and were pleased with the value and rooms (not fancy or modern but cozy and comfortable). If we visit Boothbay again we'll stay at Brown's again!

I can't believe I'm the first person to review this place, with the best view of Boothbay Harbor,…read moreexcellent service, incredible cleanliness, good, free continental breakfast, and beautiful plants to adorn it. A wonderful place to stay.

When traveling to a new city we aim to stay in unique boutique hotels, so I highly recommend the…read moreFrancis. We were celebrating our 1-year anniversary in New England and when we got to our room they had a chilled bottle of sparkling wine waiting for us with a thoughtful note from the staff. Our bed was incredibly comfortable and they even offered robes to use during our stay. The mini bar was stocked with full sized bottles which was handy since we booked a BYOB sailing cruise during our stay. Parking was tricky but accommodating since the hotel only has a few limited spots for hotel guests. As long as patrons at the next door bar/hotel don't take the spots. Unfortunately, they had taken all the reserved spots, so we had to call the front desk attendant who was so quick to remedy the situation. He moved his car so we were able to park in the spot in front of the hotel, making for an easy check out the next day. This hotel has been renovated and is so beautiful. We didn't take advantage of the bar/restaurant inside, but loved that they had that as an option.

There were plenty of pet-friendly options in Portland for our stay, most of which were offered for…read moreless than $426 per might, plus a pet fee. We chose The Francis based on theirmarketing promises, which we feel they failed to deliver for the most part. Our room was like a dungeon (room 001). The absence of windows to allow natural light in meant that all of the interior lights needed to be on unless we were sleeping. Even with all the interior lights on, the room was dingy. Given that it was below level, it was also damp, even with the air conditioning running full time. Magazines and foilos we left on the table in the sitting area were wet after several hours. This felt both unhealthy and uncomfortable. It was even more disturbing when we learned on our last day that there are other room options at the hotel for guests with pets that are not underground. The absence of staff was concerning. With the exeption of check-in, no front desk staff was available at any time when we went to look for help (four times during a three day stay). And while the sign on the front desk suggesting that 'we're only a call away' yielded results when we called, it's alarming to stay at a "luxury" property and have no one available without making a call. While the staff did respond when we called, they seemed harried and stressed. It creates the impression that the property is radically understaffed or underscheduled, and makes the guest wonder about the financial viability of the property. The website advertises that a complimentary breakfast is included; this creates an expectation of an actual breakfast. $15 at the cafe at the Longfellow does two things: 1) it buys two cups of coffee, and 2) it makes the guest wonder if they should have stayed at the Longfellow instead. I appreciate the local flavor of the pour-over coffee, but most people have never made pour over coffee. Even though I followed the directions to the letter, the coffee it produced was undrinkable. The coffee provided behind the lobby was better, but only slightly. We learned quickly that if we wanted good coffee, we could spend our $15 on that, or brave the line at Tandem. On our first night, we found a contact lens on the rug under the table in the sitting area. This raised questions about the cleanliness of the room, which when combined with the dampness described earlier, created discomfort for us. Finally, we have stayed at many luxury properties around the world, and don't mind spending good money for good accomodations. I am stunned that The Francis is able to retain a "luxury" rating; our experience was so far from luxury. Maybe the other 11 rooms are indeed luxurious. Ours wasn't. I feel like we overpaid by a factor of 2X at a minumum.

I've been meaning to write a review for West End Inn for a couple months now. My boyfriend and I…read morehad a wonderful four night stay here in August. It was our first time staying in a B&B and this place exceeded our expectations. It was a charming little place with six unique rooms. Breakfast was wonderful and made to order each morning. It was about a 20 minute walk from the main strip of Portland, but there was also a good selection of restaurants in the West End. The staff was so friendly and accommodating. They left snacks and coffee and tea out during the day. When I come back to Portland, I will without a doubt book a stay with West End Inn again.

The facilities themself are nice, but the experience is a bit sterile. They've minimized their…read morelabor costs by doing everything via text and email. Upon our arrival, there was no one to greet us or direct us to our room. Instead, there was a locked front door and a note saying the entry instructions were included in an email sent sometime earlier. There was also a phone number to call if we needed help. So, standing there on the stoop, in the rain with my wife and our luggage, tired from a long day of driving, I called the number. Milan answered and repeated what the note had said about the instructions being sent via email sometime earlier. So now, still standing on the stoop, I'm scrolling through emails trying to find the one they sent me a day or two earlier. I eventually found a lengthy email with all sorts of information, most of which was irrelevant to us. I sifted through that haystack of verbage and finally found the needle containing the entry instructions and got into the place. Once in, we had to search around to find our room, eventually found it and got settled in, a little frustrated at the experience of getting there. Nevertheless, the room was nice and Milan later showed up (evidently sensing our irritation at the hoops we'd been required to jump through) and told us breakfast was served at a second inn a block away and we were welcome to join them in the morning. We passed on that. If you like the modern e-era, minimal human interaction and packaged treats from Costco, this place is for you. On the other hand, if you're looking for a little nicer experience, you'll be disappointed.

Resort location is outstanding! Located right on the water with an incredible restaurant, Marina,…read moreoutstanding service, and to top it off, the rooms have been recently renovated, and the bed was very comfortable - a spectacular property.

Just Making a reservation was a major accomplishment because you can't book it online and you have…read moreto leave a message and hope they call you back. Rooms are fine but basically an old motel with a new coat of paint and some new furniture. Linens are nice. No iron in the room and impossible to get one from staff because no one answers the phone at the front desk or housekeeping. Front desk not staffed except 8:00 am until 10:00 pm. If you get locked out of your room it's pretty cold in your car. Only hotel I've ever stayed where there was no iron.

I had a very comfortable, no-frills stay here and would definitely stay again if I am back in…read morePortland. The room was clean, everything worked very well, and the staff at the front when I checked in was friendly. The free breakfast was not luxurious and there were essentially no vegan options (just orange juice and some unappealing red delicious apples and green bananas), but thankfully I brought my own breakfast food. There is a $10/night parking fee. The location is peaceful and convenient, though Portland isn't too big of a city anyway so most attractions are within a 20 minute drive.

We stayed here again over two years later, again for a medical visit, and we found it to be just as…read morecomfortable, affordable and convenient as on our first stay. It was the same type of room and, as requested was on the first floor as we requested due to my wife's mobility issues. This time it was also an accessible room, which I don't recall asking for specifically, but my wife appreciated the accessible options in the bathroom, so that was a bonus. All in all, it will still be our destination hotel if we are forced to return to Portland for an overnight medical stay.

Beautiful Inn, but not a lot to do. They don't offer room service, no golf and while they have a…read moregym it is not fully equipped. The staff are mostly very young but they are helpful but it feels like nobody is in charge. The pool is fine but not for these rates, the hot tub jets mostly don't work and the tub is not hot. The restaurant in the inn is nit great either. The rooms are well appointed and clean but they don't clean them unless you request.

Remarkable hotel in a fantastic setting. It's a hidden gem - from the lovely rooms, comfortable…read moredeck, and exceptional service to the beaches and restaurant. We'll be back for certain. Our suite had a king size bedroom, two bathrooms, a kitchen, living/dining area and outdoor deck. Chris and Mohammed could not have been more kind or helpful. Highly recommend.

What a great place! (Since 2018). We stayed in the Elizabeth Barrett Browning room (yes next to…read morethe front door) and loved it. Newly updated this room was so comfortable (loved the gas fireplace). The Inn owners Dale and Misael are very genuine, outgoing, informative and very knowledgeable about the history and places to eat in Portland... steered us to great venues. Continental breakfast was good and we loved the set up of the dining area and having access to snacks 24/7. Thank you for the great ambiance and hospitality. We plan on returning! (2024 Visit, still a wonderful establishment in a perfect location in Portland) (2025 Visit, exceptional as always!) P.s. (2018) We found our room, next to the front entrance, to be quite acceptable. We were a little worried by some of the reviews, but we've had far noisier experiences in those typical long huge hotel hall ways with the throngs of people walking through, getting ice and elevators. Street noise nothing. Even if the windows had been open the noise was just normal. Unless you need to bed yourself in a complete vacuum don't let the negatives count this room out.

Well maintained historical inn close to the west end Portland ME hub of activity. Pristine updated…read morerooms with an excellent breakfast provided in the morning, an outstanding choice of lodging for your stay in Portland.

Incredible. Topside was an amazing stay and experience for us. We booked room 14 which was the…read morecorner top floor building. It's the best ocean view, very private, quiet, and picturesque. The room itself has a view of the harbor with large picture windows, and the bed is very comfy, best we slept all trip. The amenities provide anything you need and they are all clean non toxic products for shampoo, lotions etc. We were greeted in our room with roses, a hand written note, and chocolates which was such the added touch. The private lawn has chairs to enjoy the view, and games like cornhole. Yes, the breakfast is wow! Homeade and tailored for any dietary need as well, so very thoughtful. They provide snacks and drinks all day. Staff is wonderful, and we couldn't have asked for anything better. This is worth your stay! We will be back!

This used to be our favorite place to go spend a week every 2 years......now sadly it is not…read more The owners have changed the place from a warm feel at home B&B to an upscale boutique lodge. They have stepped away from the everyday goings on and left everything to their staff, There is no warm welcome even for long time guests ----and not even a drop by hello while there. Everything changes but in some cases not for the best. Steve San Antonio, Texas