The lady that did help me on the screw isle was an absolute angel super nice,helpful…read more Normally go to the nice older lady at the register but got slid to a lady I haven't seen and I forgot to write the price of the screw and she was so snappy and just plain rude. Hope she had a better day but you're there to help not be rude.

Called this morning and asked if they have pool salt. They said yes. So I said I'll be right…read moreover. I went right over, 10-15 min, and was told that they dont have pool salt. I used to like this store but that is the kind of BS customer i expect from Home Depot!

Not what it once was. Unfriendly staff (with a few exceptions). Do not keep their word. Bought…read moregarden tools that came with lifetime warranty. When I attempted to return a set of loppers for exchange I was told they no longer honor that commitment. If you need a particular screw or bolt more likely than not you will find it at Steven's. Excellent SS selection. That is the only time a go there anymore. Prices are VERY high especially taking into account their unfriendly return policy.

Amazing customer service!!! I went in there looking to stain a table for the first time and I was…read moregiven everything I needed and more. Would return. You must meet Steven, the shop cat.

Worst experience I ever had with the owner (women) of this establishment. She was rude and wouldn't…read morehonor a free key coupon that my 90yr old grandfather had because it wasn't valid until one day later! Then when she agreed to give it to him she was very rude about! I declined and we walked out! Exiting the parking lot onto market is a safety hazard because of the huge pot hole! Highly recommend avoiding at all costs!

Excellent, Knowledgeable and Friendly Service! Mike , Keith and the entire staff know the store…read morelike the back of their hand. They have a vast assortment of product offerings. It is a weekly visit, if not daily. I really like the store and the people who work there. Top notch!

Great family owned business with awesome customer service. You just don't get this kind of personal…read moretouch at the big box stores. Highly recommended!

The entire team always tries to help you out. So much better than a big box. I describe what I need…read moreand they take me directly to the area and suggest other parts you might need. Mine was a plumbing repair and Tie went as far as to replace one part in case the screw was seized, it was. Always appreciate their care and interest in solving my needs. Thanks Brad J

Excellent inventory ranging from tobacco products to tools, plumbing, electrical, fasteners, paint,…read moreHVAC, & cleaning products. The staff is knowledgeable and curtious - always helpful without any issues. Their prices may be more than larger business, but the service is worth the money.

The big box stores don't always have everything you need. For the right size plumbing fitting or…read morethat special order lawn drain line, this is the go to place. Service is always better, and the prices are either competitive or better.

I cannot think of a business or service with better customer service. Bame Ace is not the largest…read morehardware store, but I can attest that it is by far the best. I'd recommend walking in and asking for John, but that won't be necessary because he will probably greet you soon after arriving. One stop and you'll see exactly what I mean. Shop local. Support family owned retail.

I visited Hudson Hardware for the first time yesterday. What a great store with a wide variety of…read morehardware and home and garden needs. Before entering the store I stopped and viewed the perennials on the tony sidewalk and picked up 2 inning plants. They were in great shape and had very nice blooms on them. While inside the store it was easy to find any hardware related items. There was plenty of friendly help, the lighting was good and they even had live chicks for sale. What a great hometown hardware store!

I really enjoy the staff here, I drive from Holly Ridge to get what I need for my horse. I much…read morerather buy from a local then a big box retailer and know the people I'm talking to know what they're talking about. Every time I go in this store they have someone ask me what I need, they always have what I need. One one the gentleman there said if he didn't have it he would order it. I love this place.

Amazing! The BEST experience from purchase to delivery one could hope for. Add to this the factor…read morethat you dealing with a genuine family owned local business. Myth: The big box stores (and we are members of 2 of them) have better deals than a locally owned business. In the past we have purchased several large appliances from the giants. Recently, our Generac whole home generator came from COSTCO. However, when you factor into your purchase the service, after sale LOCAL support (no 800 Menu nonsense) advice, and substantial rebates, buying from Atlantic Appliance is one of the easiest decisions you will make regarding major appliances. Our experience (briefly): Our salesman Carl directed us to the best deal available on a high quality GE Profile Dishwasher. He arranged for reasonable and reliable installation through a local plumber and took care of every detail. An issue arose on the day of delivery: The dishwasher model we ordered was discovered to be dented at the warehouse. We had both taken off from our volunteer duties at NHRMC in expectation of an 8AM installation. We were upset. What to do? Mark, the manager of Atlantic Appliance, did not hesitate to upgrade the model we paid for to the next level (a professional model) and still arranged for installation on the same day! Think you could get that from a big box store? Not a chance. By the way, when you call for service on a big box store purchase, who do you think they send? That's right - Atlantic Appliance!

We ended up purchasing a washer and dryer as they are the only business in Wilmington that sells…read moreSpeed Queen. Noel Hollopeter did his job, but grudgingly.

Harbor Freight as a company is excellent. This location? AWESOME!!…read more This place is clean, well stocked and always a great value. What makes it GREAT? The PEOPLE!!!! The staff and managers are consistently excellent even though they're working their tails off! I love this place!!!

Also still waiting for a "district manager" to call who was supposed to call me back over a week…read moreago.... These people are purposely ignoring my complaints and concerns. Use extreme caution when dealing with these people they will steal from you then lie to your face while doing it. Shop anywhere else!!