Long's Billiards did a GREAT job on recovering and restoring our pool table! It looks brand new! I really appreciated all the attention to detail and pride in workmanship they have - our table looks better than ever! Exceptional Service. read more

We were looking to purchase a pool table for a room being made into a Game Room and stopped by Long's for ideas on cost, size, etc. The household played pool but not anything serious. The new owners, Rachel and Moose, answered every question, gave excellent advice on what would fit, and guided us on accessories, putting together a full quote to help make decisions. They did not "pressure sale", in fact, were the exact opposite, they encouraged us to take our time and research. We ended up purchasing a 30-year-old Olhausen that was absolutely stunning and looked brand new. They guided us with every step from selection to installation and leveling. Their install team were experts and meticulous as though the table was for a world pro. Highly recommend Rachel & Moose, and the team at Long's Billiards! read more

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Industry professionals! Exceptional service, impeccable knowledge and friendly. I purchased this table from a couple in Va. Beach, Va and contacted Long's Billiard Supply to disassemble, move, recover and reassemble in Quinton, Va. The table was already beautiful and had been well cared for by the prior owners. I scheduled a pick up and delivery service but what I received was so much more. It was all in a days work for Moose and Carl in the care that they took not only in the move but in the reassembly, ensuring proper spacing between the walls and the table to allow for the ultimate playing experience, ensuring that it was perfectly level, to recovering to offering preservation care instructions. They even took the time to polish the frame. My family and I can't thank them enough for such a professional and seamless experience. Thank you Long's Billiard Supply. read more

Long's Billiards - Sporting Goods Near Me - Newport News, Virginia

Shopped Long's for cues today it was awesome! Rachel was our personal shopping expert her advice was spot on. My husband got everything he needed and could not have been any happier. The customer service was outstanding Rachel knew all the product lines and what to recommend she was patient and helpful the whole experience could not have been any better. Thank you Rachel and Long's Billiards for a great shopping experience! read more

True professionals. This is the second time I used them to move my pool table and it was much more extensive (disassemble and move). They fit me into their schedule and Moose/ Monty had the table disassembled and out of the house in no time. Will definitely use them again to move table into the new house. read more

The pictures speak for themselves. This is what you get when you buy a table from these guys and Olhausen. They replaced the caninet but within in a few weeks pocket screws came loose a balls were hitting the floor...Do yourself a favor and don't give these guys your business, they will blame you when your not satisfied purchase. Much better off purchasing a Brunswick from a dealer with a better reputation. read more

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My friends requested that this company move their pool table to another room and also change the top cover on the table. They did an awesome job!! They was on time, stayed until the job was done, took great care to ensure the cover was installed correctly. Also, they had some great suggestions on chalk purchase for our purple cover and also ball purchase. I highly recommend this establishment for all your pool table or gaming needs!!!! read more

I would highly recommend Longs Billiards for any table move you are considering. The crew arrived as promised, disassembled and reassembled the table with care and precision and maneuvered the parts through tight quarters. They leveled the table precisely. They worked all evening and finished up about 10 PM. The work at the end was as good as when they started in late afternoon. The service guys were professional, friendly and represented Longs Billiards very well. If I need any work or supplies in the future, they will be at the top of my list. read more

(I live in Tidewater VA not where YELP says I do.) I went to Long's for the first time recently and I was totally shocked at what I experienced. The place was staffed by a young lady that, in my opinion really did not know much about what she was selling. Practically every question that I asked was answered only after she went next door to get the answer from another person. I had two cue sticks that I wanted to to have new tips put on and I asked for medium soft tips and she acted as if she did not know what I was talking about. I then told her that both sticks had phenolic ferrules and tips and asked her if she was sure they could replace them with regular tips. As I expected she again went next door and returned with the answer-yes, they could do that. The price was high-$58 for both-but I left them. The same lady called me a week later and said they were not equipped to to that type of work and this was after she assured that they could. I was frustrated at that because I had to drive 94 miles round trip from my home, pay bridge toll, and waste 2 hours of my time-all because of a mistake THEY made. I told her to be prepared to reimburse me for my travel and time. She (and the person calling the shots from next door) refused. I told her I just wanted to be treated fairly and her response was "I am being fair, I am refunding the money that you paid for the work to be done." I found out later that the place is under new ownership, so all the good reviews you see must be for the previous owner. I went to their website (which has a number of POSITIVE reviews) to post this review and found NO way to, post any review! Makes one wonder, does't it??? read more

Victor and Moose of Long's Billiards in Newport News, VA moved and refelted our pool table today. They moved down steep stairs through tight corners, and I never had a concern with anything they did. These guys were diligent, professional, and easy to have in our home all day. This is a big job and they handled it perfectly every step of the way. Thanks so much! We will be calling you the next time we need new felt! Jenn and Ryan Hester read more

We were in the process of building a new home and needed to find someone to move our pool table. After leaving voice messages for two businesses nearby and never hearing back from either of them I went online and found Long's Billiards. I left an email and a voice mail and heard back from the owner promptly. Scott Long very patiently walked me through the moving process and the cost for each part of the move. Even though it would be several months before we'd need their service, he explained everything as though we'd sign up immediately. When it came time for our move we were directed to their showroom manager Casandra to handle our logistics. Casandra was efficient and professional. During our conversation Casandra and I discussed the option of us buying a new table vs. moving our 20 year old table. When she called me back with the cost of a new table within our budget she told me that I would be better served to keep our existing table because to replace it with a table of comparable quality would cost thousands more and she didn't want me to be disappointed with an inferior quality table. I was so impressed with her honesty that I added a shuffleboard table and a dart board to our original order. The gentlemen who moved our table were on time, proficient and fun to have in our home. The breakdown and reassembly of our table was flawless. Casandra followed up with us a few days after our move to be sure that everything was satisfactory. What more could we have asked from a service business? I wish everyone that we dealt with for service was this good; No kidding!!! read more