I've only been in for cases and screen protectors but they were all friendly and quick at putting…read morethe screen protectors on. Prices were very similar to what you can get on Amazon. Would definitely recommend for accessories and would try them out for battery and screen repairs.

I came in for a cleaning for my charging port. Dude is a straight rip off wanted to charge me $40…read moreit takes like 1 minute. I walked out and went to the next repair shop they did it for free. If he would have at least said $5 I would have paid it and bought a case or a screen protector to support their business.

This was the best video game store I've ever seen in my entire life because I love retro video…read moregames and and the disc resurfacer was amazing and I'm glad I came to the store because it was the best video game store ever!

The reviews mentioning the rude staff appear to be true, based on my experience…read more I called about asking for a console cleaning and trouble shoot for a console not receiving power, likely a very simple fix. They wouldn't accept the job since the console had been opened in the past citing 'liability' concerns. The receptionist was rude and condescending during the encounter. This was a trial run as I planned on giving them a lot of console work in the future but I will be going elsewhere. I called another repair shop shortly after and they said they would take the job no problem and were able to essentially diagnose the problem over the phone (a solution consistent with that I explained over the phone). Perhaps Replay'd should adjust their policies and their attitude towards potential customers as they never know what opportunities may be lying on the other line.

The folks at CPR are so skilled and efficient and I would highly recommend them for any tech…read moreissues. I spilled an energy drink onto my Macbook Pro keyboard and immediately brought it into the shop for a cleaning and diagnostic. They took me as a walk in on a Sunday afternoon, and my laptop was ready the next day to be picked up, back to running perfectly and cleaned! I realized the Touch ID button wasn't function so I brought it back again and they were able to fix it for me super quickly and for no extra cost. Overall the cleaning and repair was $149 which was absolutely a fair price for the speed and efficiency of the work they did. Also, the employees inside are friendly and ready to answer any questions, especially when I was stressed and worried about my laptop. Great service and absolutely recommend for anyone in the area!

Pan Pan and Anthony were very helpful in assisting me with my recent phone issues. My phone worked…read morewell aside from being unable to charge through the port. I initially went in for a diagnostic and trialed two options for fixing my phone to no avail. They offered me a refund for the repairs that did not end up solving my issue and let me know that they could proceed to take another step, but that it could end up bricking my phone if it did not work. I opted to err on the side of caution since my phone still functioned and decided to pursue another option that Pan Pan suggested based on my insurance/warranty. I was able to get a replacement phone quickly after he assisted me with the paperwork involved so I'm grateful for his excellent service and knowledge of the repairs/insurance. Overall it ended up being cheaper than the cost of the repairs too.

Had a fantastic experience here. Earlier that day, I bought a refurbished phone from another Boston…read moreshop--overpriced and scratched, incompatible with my network, and it only came with a cord (no charging brick, no screen protector, and a cheap case they charged extra for). I called this place just before closing, and they actually stayed open for me. They sold me a better, later model phone with the charging brick, cord, screen protector, and a solid phone case--all included and still less than what I paid at the other spot. They even offered to set everything up for me right there. Super helpful, honest, and professional. You can tell they actually care. Highly recommend!

Excellent and honest service!!! I brought my iPhone XS Max in because the lightning port was not…read moreworking properly. Somerville Communications told me that it might only need service (but might cost more). In the end after waiting 10 minutes, they fixed it for $10. I am super grateful and will definitely return if I have other electronic repair needs.

These nice people are experts in most software & hardware issues, ready and able to solve any issue…read moreat reasonable prices. I have been a customer for over ten years, after starting my own business, purchased two computers from them, they set up the computer, and have solved numerous problems over the years. I rate them a "6 out of 5". /s/ a VERY happy customer George D.

It's wierd that this is the first review because I read about FirstCall on Yelp, but it must have…read morebeen in a talk thread. Anyway, I took my lap top here because my DVD player wasn't working and my computer was very slow. They fixed the player (memory problem) and removed a virus. I'm only giving four stars because they didn't explain anything to me about what they did when I came to pick it up or give me any info sheet to explain. But, my laptop is in top working order so I am overall extremely pleased with their service.

I spoke with them over the phone twice. they were very helpful and kind. I told them i will be…read morethere in 5m. I drove for no reason- just for me to go to the main door and for it to be closed. They had a sign saying they will be back in 20-30m. I dont appreciate how I told them I was on the way just to waste time driving here because they happen to be away. This is not good communication

Nice work on the repair Mrs. Rosa. I had a very good experience at your place and will recommend…read moreyou to others. Thanks

These guys are really great. They looked at my MacBook Pro and gave me an estimate for replacing…read morethe keyboard that was significantly less than from Apple Store. The repair was done in about 3 days and the laptop is now working perfectly! My only complaint is that it is impossible to contact these guys by phone. Otherwise I'm thrilled to have my laptop back working perfectly! Thoroughly recommend EasyFix for any computer/phone service issues.

Dear Easy Fix, I am…read morewriting to express my dissatisfaction with the service provided to my Laptop. The laptop was brought to Easy Fix in Allston, MA for virus removal.  The representative specifically explained the laptop will go out to Framingham, MA for service, with a completion of three to four days. I called the business approximately one week later after not hearing from Easy Fix with an update. The representative stated they needed more time because the laptop is old.  From week two to three, I called a couple of times and went in person to inquire about a status. The representative recommended an upgrade to the laptop in which I agreed with the understanding documents on the hard drive were transferred to a pen drive, and a pen drive was dropped off at the business store.  I called on the fifth week to inquire about the status; the representative indicated that due to the laptop being old, it was not possible to upgrade, and the intended upgrade to the laptop took a very long time, not possible to upgrade. I said I understand but would like to pick up the laptop in Framingham. The representative stated the location in Framingham is not a place I could walk in and pick up the laptop.  At the end of fifth week, I was able to pick up the laptop at Easy Fix in Allston, MA. Unfortunately, at the opening of the laptop, the following two screens continuously populate; the first screen "preparing for automatic repair," followed by the second screen "your device ran into a problem and needs to restart.  We'll restart for you."  I powered off and, on the laptop several times, and the same two screens went into play again.  Additionally, the laptop was dropped on surface, there are cracks and pieces broken off.  Also, extremely visible, the laptop was opened where the hard drive is stored. I called Easy Fix to notify about the issue and provided photos; the business has not responded. When picking up the laptop, I paid for the service and walked away from Easy Fix with the understanding an upgrade was not possible. I didn't expect the laptop to be non-functional. Prior to handing the laptop to Easy Fix, the laptop was functional, I was able to access business and personal emails, internet, create and complete Excel, PowerPoint presentations, and type letters.

Dropped my phone on the floor today and unfortunately cracked my screen…read more The owner here (Matt) was very nice and was able to repair my phone right before closing, within an hour. I was quoted $269 for the repair while another store nearby quoted me $300 From the limited time that I spent at his store, I saw a couple repeat customers of his stop by, which i thought was nice to see.

Great service replaced the battery in my iphone within a half an hour highly recommend. Very…read morereasonable repair cost.