It's okay if you don't do in and interact with the staff. The owner can be hit or miss. The layout of the store is odd. You can end up looking for an item, only to be found on the other side of the store. At the time of the visit, they do have decent selection of gas food like fried chicken and things of that nature. however it is solely upon your discretion whether or not to gamble on gas station hot food. read more

This gas station is very inconvenient. I had been getting gas for the past 2 weeks on this gas station and every time I have to use the restroom an attendant always say NO WORK. I can't believe the restroom not working for the past 2 weeks. Definitely not getting gas here anymore. Chevron across the street way better than this gas station. read more

I was there the other day and I only seen one guy working while the other people were standing around doing NOTHING.. The only guy that was working is a cutie pie . He is around 25. Why do you hire people that don't move and don't do anything.. and don't know how to work and speak English. It makes no sense.. I can imagine how the manager is.. no manager skills at all.. how do you run a business with your eyes closed!! read more

The worst service...the employee is always watching tv and takes extra time just to be rude.

Different store but same chain and owner. Son took car to get car washed on 6/26/24. Car wash tore off driver side mirror so he filled out a claim form. Talked to manager who said all she could do was send the form to corporate and she couldn't do anything more than that. She couldn't provide a working number and the form said to talk to the store manager...... Was able to track down the corporate info and left about a dozen messages to try to get someone to address the claim over the past 3 months. No callbacks and would always go to voicemail. Think twice about using their car wash as any damage will be ignored..... read more

Loop Neighborhood Market - Gas Stations Near Me - Union City, California

BEWARE!!! The Asian guy at the register!!! My daughter came in with some of her friends after school. She stated that he was staring at her up and down from the moment as they walked in and was harassing them demanding for her to give him her phone number. He then also had the nerve to tell her she looks "sexy". Mind you these are school kids about 15-16 year olds. I will not tolerate this harassment and disgusting behavior from this Shell Employee! read more

Good gas prices. Gas can be found in surrounding cities from $5.50 to $6.50 and this gas station is priced right in the middle. Huge market with drinks and snacks lotto - everything you would imagine a gas station convenience store to have. $5.99 for gas is a fair price these days. I know some stations price it a dollar or more than that if its in a convenient location or near a highway or rental car return spot. Some stars given for that and how clean and new the place is. Well stocked convenience store. Everything you could expect. The only unusual thing is the unusual number of cameras in the ceiling. It looks like what I would expect the new Amazon stores to look like where you don't have to check out and all items you take are automatically billed to you. All these cameras in a new store - I think its to be expected. I have lots of sympathy for brick store owners these days. But at the same time its sad that young kids these days have to grow up thinking it normal to have countless cameras pointed at them in every angle. Lady working there was very pleasant and helpful. read more

Beware of the Car Wash! The automatic car wash at this location only sprayed my car with water (no suds whatsoever) instead of the usual "foam bath" and then proceeded to activate the scrubbing brushes and do the final water rinses. Full disclosure that I did get the cheapest Express Wash, but I have gotten this specific wash at this location several times in the past and it is NOT normal to have no foam sprayed onto my car. Activation of the wash brushes without the lubrication from the foam can AND WILL cause damage to the paintwork of a car. Upon reporting this issue to the store staff, the staffer (Henry?) was dismissive and told me that this was "normal" and that I should not expect better for a $9 wash. Perhaps I should've just hosed my car down in my driveway for free! Consider yourself warned if you are looking to get a car wash at this location... read more

My go to gas station. This was build not too long ago so it's very new. Good prices, car wash and customer service. Definitely recommended.. the car wash Area is clean, new and spacious. read more

Loop Neighborhood Market - Great prices !!! - Gas Stations Near Me - Union City, California

If I was able to place -stars I would. Today I have attended this gas station to get gas and the lady Roche place a charge on my card and won't reverse the payment. She was yelling and talking more then listening I asked for manager number she said no I asked for corporate number she asked me to look for it and then she stated there was no number. I am unable to place a complaint because the staff is not trying to listen. She had charged my card more then was asked and now in order to purchase gas she stated I would have to purchase again. I just want my money back or gas why is it that hard to understand. The comments she had made was very ubprofeasional and she clearly stated she did t care. read more

Loop Neighborhood Market - Gas Stations Near Me - Union City, California

Awesome place for Coffee! They got some premium espresso machines!! Can't go wrong with that! Also Leo was working tonight! Awesome staff! Helped me out with the coffee to get! Love this spot! Will be back for the awesome services! Thanks Leo! read more

Loop Neighborhood Market - Columbian Fresh Coffee! - Gas Stations Near Me - Union City, California

Bait and switch scam!!! They offer a cash back and then did not honor it. Principal alone prevents me and the fleet from patronizing this gas station ever again. They lost thousands of dollars over a couple of dollars they refused to pay out. If you can't count on someone keeping their word for something so insignificant, you certainly can't count on them to be honest with anything that might be of importance like gas quality or really anything else. This station might as well be a vacant field of dandelion because they have ceased to exist as a vendor in my opinion. read more

Loop Neighborhood Market has the cheapest Shell gas in the area, a car wash, convenience store offerings: yogurt, lotto, snacks, smokes, coffee, beverages, .20 off gallon of gas when buying a car wash. buys: lotto pics, coffee notes: -not much parking available... read more

Although there is a Chevron directly, diagonally across the street which offers the same exact prices-we choose to come to this gas station simply for the great, consistent customer we receive from the older gentleman every time we visit. Also, it might be me...but I feel like sometimes Chevron gets a-hole customers that get all cranky when they have to wait for a pump and or can really fit and have to go around for an open pump. She'll is definitely much more roomier and has easier in and out access from Alvarado-Niles and Decoto. Huge, huge plus with this location is that they have a car wash located in the rear of the gas station. Like other stations, there have multiple options for the car wash of your desire. You are able to purchase your car wash from the pump and pull right in. Looking to play lotto? Again, stop on in and chat it up with the older gentlemen- he's a cool guy! read more

Loop Neighborhood Market - Car Wash was broken today.. Gotta go back another day - Gas Stations Near Me - Union City, California

They tore down this entire gas station and have completely brought it back to life from the ground up. It's a spacious shell with a great car wash...let's see how long it's going to remain great though lol.. read more

they are very much closed at night and are not at all open 24 hours. there is nothing in this store you couldnt get cheaper at safeway across the street. snacks, drinks, alcohol, even at midnight read more

I have no comment on the store itself but I have something to say about the guy on duty today @1am who is stationed at the cashier. He was SOOOOO RUDE & DISRESPECTFUL. A homeless guy was outside the store, I gave him a dollar and followed me inside to ask if I could also buy him chips to eat. I was about to pay for his chips when the guy at the counter rudely said something to me, which I didn't understand at first and arrogantly repeating what he is trying to say in a raising voice "Soliciting is not allowed in the store". First off, I AM NOT THE ONE SOLICITING and I DIDN'T KNOW THAT TRYING TO BE NICE TO A HOMELESS GUY WHO'S HUNGRY IS NOT ALLOWED IN YOUR STORE. So I just told the homeless to buy it himself since I gave him a money outside already. Secondly, the guy at the counter could have just said it calmly and in a nice way that it's not allowed. I respect your policies and I don't have problems following it. There is no reason for your staff to raise their voice at your customers. SO RUDE! Lastly, he apologized indeed, ARROGANTLY 3 times and expects me to accept it by arguing continuously that I MUST accept his apology and ask me to calm down after making me really furious at him. Are you serious???? SHELL/LOOP is a great company, hope you uphold your reputation by thoroughly screening your staff including their work ethics and interpersonal communication skills before hiring them. Your guy needs an attitude makeover. read more

Actually, no stars. What kind of crap bs is this? All the loops that I go to advertise open 24 hours and you could walk in and buy anything you want use the restrooms in addition to getting gas. But this station closes and locks their doors so you can't go in to buy anything and you can't use the restrooms and you're expected to do business through a teller window. If I want to do business through a teller I'll go to a freakin bank. This is not the kind of customer service that I have come accustomed to liking and expecting with loop. I would not recommend this loop station to anyone. Very disappointing and very uncharacteristic of loop. read more

This place is way over priced. The only way to get the cheaper price for gas is to have a loop card. Even the fuel rewards doesn't warrant cash price. There is no such thing as cash price if you pay with your debit. It's best to go to the Shell station down the street as it's way cheaper than this station. Just because they are a loop station they now charge outrageous gas prices to make up for their market. Next time I'll go to the other station or the Chevron across the street. read more

Every girl that works there are rude AF! It's sad cause the gas station in nice and new. Please let them go and hire people with customer service skills. I will keep checking to see if their still there and I will continue to write a negative reviews. Please fire them or pay for training.. chevron will be getting my $$$ read more

Iv been going to loop since I moved around the corner even got a membership . But I notice the guy with the black turbin like to cheat people . You add your number he cancels you get no points or discount . Or hill add something to your transaction say it's free then you pay more. I told him not to do that he tried to argue an i said then why the price go up after he add an item if it's free . He did it three time to night where I put in my number an he canceled the loop membership . Then he told me I was imputing the wrong number. Pleas have this guy stop or have him stop cashiering . Everyone else is nice an friendly an dont take away your points they actually remind you . Instead of trying to add items read more

Feels great to be in the loop!!! Lol This is a great and convenient place for someone on the go and looking to get their car washed. I am a huge fan of car washes because I love how I can drive my dirty car through a tunnel and having it come out clean. What a great invention right? MIND BLOWN. Before I decided to go through the car wash tunnel and just pay through my debit card, I wanted to get a snack. And I knew what I wanted!!! Walking in, I saw a HUGE variety of chips and I'm like, "ok, Flamas...where are you at!!!?!" in my head because I know chips can't talk back. Looking everywhere for them, for some reason I couldn't find them. And I know not every place carries those; most stores will carry their "chip relative" the Taki. both are good, but I prefer the Flamas. So here is where I decided to give 5 stars. A young lady said, "I can help you over here if your ready!" I knew I wasn't ready until I got the Flamas, but I knew I needed her help to find them!!! So I told her my mission and she literally went out of her way to look for the Flamas!!! And what an angel...she found them for me!!!!! Merly, YOU ARE THE REAL MVP! GOD BLESS YOU!!! And we started to talk a little bit and I told her how I usually go to this other gas station and that they don't carry the Flamas. Then she informed me about their car wash program and gave me this card that rewards me for every time I use the car washing tunnel. Grateful for her going the extra mile for me(no pun intended) So yeah!!! My day got made. Me and my Flamas lived happily ever after until I got out of the car wash tunnel! Until next tom read more

Loop Neighborhood Market - Going through the car wash tunnel with my favorite chips!!!! What more can I ask for? - Gas Stations Near Me - Union City, California

Well if you the owner of this place and read this you better do something. I been a customer for almost one year since you guys opened . Lately two of you employees they care less about customers satisfaction specially the two guys the work in the morning one is Dave fat guy he has a bad attitude always grumpy he doesn't care about the Customer he needs to be fired . The other guy is the African American guy he also has a bad attitude needs t be replaced. I spent lots of money on that store I always get my gas and bunch of drinks and treats for my employees and for those two guys to treat me like Ssssss that's not right so if you the owner of this place please do something or I have to go somewhere else and take all my friends and family away from your business read more

I don't really go inside the stores at the gas stations that I go to, but I went inside this one and had a very pleasant visit. I went in for a coffee and the cashier (I think her name was Merly) asked me if I had been there before. I said no, and she offered me a loop, which is basically a card to save money on gas, car washes, etc. I had not gone back in like a month, and just this week I remembered I had the loop card. I decided to go in for a car wash. Fun fact: this was my first time in a car wash believe it or not.... therefore I was very confused on how it worked or where to go. I went inside the store and the same cashier was there. She recognized me and I told her about my situation, and she was kind enough to show me step by step what to do. Really great service! read more

Wasted Time It was a shitty Saturday, at least for an hour. My wife and I don't really know what happened, and so I'm only going to dock a star. It was going to be a long day for my family as it was, and so I was tempted to discourage my wife from getting her car washed. The line seemed reasonable, though, and the car looked like it had been tightly embraced by Pig-Pen (http://www.epiclol.com/cdn/pictures/2011/11/pig-pen-smelly-kid-peanuts-charlie-brown.png). "Let's get this over with," I thought. The car wash prices are firm now (in the past, what you paid depended on whether or not you got gas). The Express Wash: $7. The Plus Wash: $8. The Works Wash: $9. (My wife always gets The Express Wash.) http://www.yelp.com/biz_photos/civic-center-shell-union-city?select=e6HBF5pZhVf5-zUAfRei9Q#CX66C8UNWlWy8P9x1mKMmw (I had my camera, but decided not to take any pics): About 20 minutes passed before it was finally our turn. My wife entered the code and drove in. Her car got covered with soap. Then, nothing (another reviewer had a similar experience in May). I wanted to get out, but I really couldn't, and my wife drove out after a couple of minutes. I was given another code. The head attendant also went to check things out (it looked like she got the car wash going again after opening the control panel). By now, there were more cars in line. A half hour passed before it was our turn again (in the meantime, I bought some food at Burger King, partly so that I could use the restroom). The same thing happened. The car wash just suddenly died. Once again, my wife's car was left covered in soap (strangely, the head attendant didn't go to the control panel this time- she really just addressed the situation by asking my wife some questions). We weren't going to get back in line again. I asked for a refund this time (it took a few minutes to get, and I was in no mood for the mofos who also entered the snack shop at the time). I tried not to act live a diva, but it was hard. I badly wanted to whip my hair around and claw someone's eyes out. My wife used a squeegee to clean the soap off her car. Still, it ended up looking worse than it did when we came in! At one point, the head attendant approached the car with a green plastic watering can! It was hilarious. (There are some bushes by the car wash.) The head attendant muttered something. I don't think a refund would have been issued had she been allowed to water the car with the watering can. In any case, she at least made an effort to help. (She and the cashier were professional, but no one really said that they were sorry.) I'm glad that my son Joshua behaved himself the whole time (he just needed to be fed here and there). This made the ordeal a little more bearable. It's possible that my wife having the air conditioner on played a role (it was a bit hot outside). Her car, however, was turned off when it needed to be. Maybe the car wash is too damn sensitive. What's really strange is that we never had any issues in the past (my wife thinks that the car wash briefly stopped working for another customer too). It's nice that a lot of items are carried, but there's almost no room to move around in the snack shop (a few guys got in my way and vice versa). The cashier who was inside the snack shop the whole time was competent, but not very friendly. We finally got the fuck out of dodge (we were roughly here from 12-1). The only question is whether what happened was a fluke, or if my wife needs to find another place to get her car washed now. I don't know whether or not we'll return here. http://www.youtube.com/watch?v=Fq-LUpPsvZo read more

Was a regular there. Only for the car wash. Best Gas prices in Union City would be the Chevron by Union Landing. Multiple times we were denied our free car wash which is granted after 5 purchases. No way to deny it because they email you a receipt. Then has the nerve to cuss you out if you don't get a car wash. They obviously tamper with the computer system so they can save money on the free car washes. NEO CARWASH in Hayward is a much better quality car wash for less money folks I recommend you go there and stop supporting these crooked scammers. read more

WARNING: One star because there's no lower rating. The car wash malfunctioned and damaged my wife's 4Runner. Attendant called my wife a liar after she complained and told her they are not responsible for any damage to vehicles by their car wash. Haven't heard from the manager, but someone from Shell corporate called us yesterday to inquire about the situation. I'm trying to find the owner in order to take them to small claims court. read more

You better watch out for the flow of traffic in this area. It's hard to escape from this gas station. Cars will cut you off especially if the lights turned green. On the other side, the bus will block you as well. Sometimes, cops are hanging around the corner. So, you really need to be in your best behavior. I guess, a right timing will work...plus tons of patience. read more

Loop Neighborhood Market - Gas Stations Near Me - Union City, California

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My boyfriend got a car wash here yesterday and honestly, it did a pretty good job. Although the car in front of us took foreverrrr to get out of there, his car was clean. Of course not as awesome as a hand wash though. I believe gas here is usually cheaper than any other places in UC. read more

****** WORST SHELL IN UNION CITY******* Car Wash Rarely work an when you let the Manager of the store know they do nothing an force you to pay full price again. Total Rip Off!!! If it wasn't so close to my house I would go somewhere else but this is the last time I wash my car here or buy anything here AGAIN!!!!! Today both manager and employee is here an wow I guess anyone can manage a Shell lol read more

Very rude service from the cashier. He wouldn't let me use my gift card for gas even though it was a shell gift card.

The car wash is not rinsing properly. You have to drive forward to rinse then forward again to dry. I went and paid twice because the wash kept drying my car with still soap on it. Two times my car got washed, soaped and dried but not rinsed properly. The amount of soap on my windshield while drying was too much you'd think it never got rinsed at all and it happened twice in a row. The damage this can do to the paint of our cars, driving around with our cars coated with dried soap. read more

Leaving the bart station at 1am and realized I didn't have gas left. During the day it seems ok but at night there's some sketch factor. I can appreciate nowadays that most stations have auto credit card interfaces where you never have to deal with the person working there. Decent prices, quick in and out read more

If you get Car wash you get $.15 off gas per gallon And the express wash is seven dollars. Out of all the shell gas stations in the area this is the best one i have gone to as of yet. I like the fact that you have 99 days to get your car wash too. read more

I went in here today and I just want to say that every single person that walks through that door regardless of their social standing should be treated with kindness and respect. After what I witnessed I just wanna say be kind you never know what people are dealing with read more

I came is to get a car wash. I walked in store to an employee that was unapproachable that looked like she hated her job. Her name is NAV. I asked for a car wash and told her I can put my Loop rewards number in and she said oh you want to do that okay go ahead. Once I started pressing the screen, she replies sorry too late I charged you already. Wow, after you said to put in my number. No solution to go back to put my rewards in. read more

Stop goin to this place! Rude attendants! Their carwash stop working in the middle of the wash, so i went inside to find out what is wrong. The filipina attendant gave me the evil look and yelled to the indian attendant "the car wash is broken again" then the guy told me if u do it again and it breaks im not giving your money back. Hell To The No! No one talks to me like that. He said i moved my car thats why the car wash stopped, how can i move the car while the car wash is working? So i told him to shove it up his and give my money back.... Should have complained to the district manager of shell but decided to let it go for now, not goin back to this station read more

Nothing special about this gas station. Not as overpriced as most Shells. Has a car wash.

Should have read all the bad reviews before going back a second time. The first time when I paid for gas and car wash, I realized that I had been charged the higher no-car-wash price. Since I already arrived at home and thinking the huge boy behind the counter was a new hire at a first job, I did nothing. Went back again and he did the same thing. He said that I could ONLY get the (car-wash price) if he manually entered it into the system. So I was charged the no-car-wash price even though I had the car wash. I asked him why he didn't do this and he said WHY SHOULD I? Bad customer service, bad price and a real cheat!! DON'T go there. read more

Car wash is broken and the staff is rude. Instead of fixing the machine they want to blame the customers. After reading the review from other Yelpers, I can see that I'm not alone. read more