Terrible time management and customer service. Employees leave the register with a line down the aisle to scan items around the store for inventory while everyone on their lunch breaks watch. They have on multiple occasions rang up food had me pay only for them to tell me it isn't ready yet but wait 30 seconds. Expect to wait upwards of 5 min. My honest opinion use another location or don't buy food. read more

I went in to buy a 12 pack of beer on a Friday night. I had drinked two beers before going to the store; so I was not drunk at all. I paid with a hundred dollar bill. And the employee handed me back some bills but no coins back. I could see the register mark I had a few cents back. So I asked the cashier for my receipt. To which he made a angry face and said something in his language. After checking the receipt, I noticed I was missing $13.48, to which I demanded him my money back and he mugged me so much and started yelling at me in his language. I got my money back and left The employee or guy that's always at the store. Looks Indian with glasses, older guy. Has always been miserable. He must really hate his job This is not the first time I accidentally get incorrect change at a 7-11. I notice it happens all the time. Please be careful and always check if you pay cash read more

Terrible service, dirty, even more dirty looks from hindi owner from too long if you cant decide between a vanilla or mocha Starbucks coffee drinks. Avoid these hindi . Definitely not helpful, not friendly, trust issues, Trust your 3rd eye my hindi unfriendly, friend. I'm not here to shoplift. read more

None of the employees were properly wearing mask. Masks go OVER YOUR NOSES! Watch one employee walk in maskless, by all the hot food and improperly put it on to handle food. SMH, just don't come here. read more

Going to be upfront: THIS IS A BIASED REVIEW but I felt the need to post anyway. Probably the worst 7-Eleven store I've ever been to globally - and I love them everywhere I go in the world! I really had to pee (while on a long drive) and the restroom at the gas station next door was out of service. I asked the 7-Eleven employee if I could use their restroom as I couldn't hold it anymore (when assuming the gas station next door would have it). He said "no" pretty bluntly. I offered to buy a drink and he still said "no" pretty bluntly. I asked a few more times with different variation of offers. I've never had a place say no after you offer to buy something. He was pretty rude about it too with zero sympathy. At the end he just gave me this look like get out of the store. Even places with policies I feel are very understanding. Just pretty rude and bad service. read more

(Really 0 stars) The guy who works at about 10 pm is super rude and this is everytime we go there Paid for something 5.48 gave him 5.50 and didnt even offer the change said its okay keep my change and he just gives a smirk Smells like pee sticky on the floor disgusting Only one way in you have to back up into on coming traffic!! Terrible Plus the people are always sketchy hanging out outside Racist - didn't want to serve my boyfriend because he had a cross necklace was arguing with his co worker about who would serve him read more

Popular, But Poorly Run I'm not surprised by all the negative reviews. I went here yesterday afternoon, and walked out pissed. I also felt slightly ripped off. There were 2 cashiers. One of them was friendly and helpful. He worked hard and went out of his way to assist customers. Cool. The other cashier was not so cool. He was quick, but rude (like how women are to me after I've hit on them for the 100th time). He also displayed a lack of common sense. My total was $12.09, and I walked out with 7 items. I should have been given a fu----- bag. I walked out looking like a brazen shoplifter (when I got to my wife's car, I basically threw most of the items down on my seat). After the cashier was done with me, this is what he said: "Who's next? Let's move it along. Come on." The store was busy, and I didn't like having to wait in line for a few minutes (I briefly thought about putting my items back and leaving). Still, even though what was said was a little funny, it was quite unprofessional (some people in line were kind of shocked that the cashier spoke that way). I know that he was trying to move the line along, but he came off like a jerk. https://www.7-eleven.com/Hungry/Hot/Big-Bite/Quarter-Pound-Big-Bite: There was a 2 for $3 deal, but I just wanted 1. The cool cashier directed customers who ordered a hot dog to the condiment area. I had the uncool cashier, and so I wasn't told about it (as usual, being observant paid off for me). The condiment area is fine (among other things, it features napkins, mayo, and ketchup). Some slow fu-- was in my way, though (he was finally done after he put nacho cheese sauce on his hot dogs). My hands were full, and so I just grabbed some napkins, a mayo packet, and a ketchup packet (I tried using it, but the ketchup dispenser was empty). Quarter Pound Big Bite: 8.25/10. My hot dog was big and juicy. It was a little greasy, but still delicious. As I expected, my bun was a bit cold. I also bought 2 chocolate donuts (I gave one to my wife). They were good (score: 8/10), but I was turned off by there being no donut wrappers (I was okay with there being no tongs). That's partly why I grabbed some napkins. I believe donuts are $.99 each (that I wasn't given a receipt also turned me off). http://www.yelp.com/biz_photos/7-eleven-union-city-2?select=Z-JHW-Coums5Gx0k7VaHzQ#V0BdVBuqLIu1Kt9iOFRhhQ: I tried the drink on the right for the first time. 7-Eleven is known for having a good selection of drinks. http://www.yelp.com/biz_photos/7-eleven-union-city-2?select=Z-JHW-Coums5Gx0k7VaHzQ#hcKeuCGBSCpGVG9WgW-20A: Tillamook Country Smoker products are mainly sold. I'm just a mild fan of the brand. Anyway, the Pepperoni Meat Sticks are good, but not great. The Pepper Sticks, however, are very tasty and spicy (my son and wife liked the pieces that I gave them- it was cute when my son said "Hot"). https://www.7-eleven.com/Hungry/Off-the-Shelf/Snacks/7-Select-Mild-Snack-Sticks: The Snack Sticks are greasy, but tasty. Music is played inside. When "Blurred Lines" came on, a male customer sang and danced along a little (it was kind of cool, but I was feeling impatient at the time because I had been in line for a while already). The cool cashier got in my way before I left, but it's not his fault that the store is cramped (on the plus side, a lot of items are sold here- in terms of volume, this location is more impressive than most of the others that I've been to). Not surprisingly, there's a solid selection of candy here. There was a Red Bull deal going on (2 for $4- this is an okay deal if it applies to the 8.4 fl oz. cans). I'm a 7-Eleven fan, but their prices could be better (overall). The parking lot is very small (there are about 7 spots). Most customers exit through the Shell gas station next door. I first went here over 10 years ago. I liked it better then. http://www.youtube.com/watch?v=2CMX0mCFYJ4 read more

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I never even made it inside the store because the gang bangers that were hanging around the gas station and the 7-11 were "exchanging" goods. You know when people are to no good and they were mean mugging everyone around them. I don't want to be robbed or caught in a cross fire, so I promptly left. read more

Maybe I am being grumpy again, but seriously, like I came to this 7-Eleven very early in the morning. (4:30am) & i'm also barely in this city, at all, so this was the first time I came to this 7-Eleven. The guy there was kind of rude to me. Fine, he didn't want to say good morning. Its just that I finished up my transaction, but wanted to make sure I fully finished it. He just walks away like nothing. No goodbye or anything. He didn't even say thank you, or let me know I was finished with my transaction. My boyfriend comes to the 7-Eleven all the time, but this time he stayed in the car. He told me that the guy is always friendly. Idk. I had a bad experience. read more

I'm tired of items being marked with a price and then find out the price is different when the cashier rings it up only to say that the item is mismarked. read more

Been going to this, 7-Eleven off and on for years.. when I was younger, it was the hangout spot.. nothing has changed about this place ever, I think. Always coming here for snacks, drinks, lotto and scratcher's.. yesterday I've bought their coffee for the 1st time (surprised, got my 1st coffee their.. yea me too) haha. The coffee helped a lot, since I'm such a coffee drinker.. got the coffee at 850am, kicked in about 940am... then the coffee lasted only until 6pm, let me tell you I got tired afterwards hahahahaha. read more

Usually come her to go to the Redbox outside. Have picked up some junk food like taquitos, hot dogs and overpriced beer because it is convenient. read more

Coffee is fresh and decent in the morning but lukewarm in the afternoon. It's not super clean and a bit sketch to hang. Service varies widely depending on the worker. read more

The 7-11 on Alvarado-Niles in Union City is dirty. I don't trust to buy prepared food items or donuts because I don't know if the cashier washes his hands. He's rude and doesn't like it when I review my receipt. I'm cordial so I don't know why he behaves in such manner. They also don't wash their outside down. I swung by the other day after not shopping here in almost 6 months and the store is still looking sad. read more

This is the worst 7-Eleven. There are always people begging for money out front and garbage all over the parking lot. The workers in the store do you not wear masks and they do not require their customers to wear a mask when they come in. I do not feel safe shopping there which is really sad and against all that is going on these days. Shame on whoever owns the store read more

7-11 here has a nice variety of premade sammies(3.99), beers, wines, donuts, "dogs", various eats, and drinks. parking spaces just a few but not busy when i went. eats: "muchies" (.99) cheetos flavored cheddar chips -addictive, tasty. notes: -"big bites" cheap 2/2.22 but tastes nasty. read more

Horrible service. The register employee had an attitude when we kept adding stuff (no one behind us). Spent about $45. Bought a Reese's ice cream tub. Got home and it had icing on it. Container had warp marks on the bottom. I didn't notice this at first. After opening it i realized this ice cream has been melted for who know how long and refrozen. read more

This store is very dirty compare to other stores in this area. The cashier is very rude , his behavior is very bad. Not enough exchange they have , how come they are running this store without enough exchange. The cashier told me that I have to wait until another customer buys somethings. I think the seven elevan corporation should train this franchise owner how to run a store. Either the owner can go to a vocational school or public university to get basic math idea before start this kind of business. read more

Regular 711 a bit of slower service compared to the other locations i've been to. But just like your typical convenience store at any other location. They don't sell the tobacco products in single at this location though. read more

Go to this 7-11 the worker is nice if you do not annoy him and they are better on location safety, making sure you feel like your spent is worth being spent and not going to piss you off when your going to your car. This is my favorite 7-11 to go too. read more

7-Eleven - a 7 - eleven sign lit up at night - Convenience Stores Near Me - Union City, California

Why Hasn't BBB Shut this Place Down!! Clerk Very Rude!! I was buying water and snack.. Clerk Charges Me Different Prices than what it was Labeled.. When I Question it and pointed to the Price he Acted as if I was Speaking another Language.. (wow) Kept My Money and Went Home... Shameful Place of Business.. STAY AWAY!!! read more

fk ing bad service。 I have never seen a person like that. On 4th of may at 12:00. I will never go there again even it is more convenient. Bye read more

I was very disturbed by an interaction I witnessed this morning while in this 7-Eleven. A paramedic came out of an ambulance, entered the store explaining she just came off of a call and needed to use the restroom. She has another non-emergent call to get to and just needed to run in really quick. She was professional, in uniform obviously with the ambulance company, Paramedics Plus if I recall. The person behind the counter was very rude and dismissive. She was not allowed to use the restroom and provided with zero explanation. Even if it's a general rule to not have the public use the restroom, a public service person should have access in certain circumstances. If the clerk had needed 911 I am sure she would have been allowed to go anywhere in the store. It's disappointing to see such disregard for the very people who come to serve us when we call 911. read more

I come to this place everyday!! Everyday and this place is great!! I love the employees and will always come here!!! ***Just a note bags cost 10 cents here in Union City*** so if you need a bag you can have one........for 10 cents! :) read more

The time is 12:09 AM right after christmas. Whoever was the man that was working this shift should be fired immediately. I just spent $20 of my hard earned cash at this place only to have the man yell at me to pay immediately when i went back to get a $1 water but decided to look at the items that were by the register. I let the person behind me go first while i looked at things, but the cashier demanded that i pay immediately and accused me of spending an hour there (i was there for 15 minutes). This is literally the worst customer service i have ever seen. Tempted to return everything and get my money back... read more

The only reason I give it a 1 star is because of the shitty old Indian guy that always works at night. He is the rudest 7-11 guy I've ever seen. He will literally yell at you if u don't know what you want. I was looking for a specific cereal bar and he yelled at me telling me what I'm looking for. He even yells in his native tongue as if I understand him. read more

I must be a glutton for punishment. We came back here hoping that the same guy was there. I wanted to thumb my nose at him because 7eleven (the company not this store) was kind enough to send us free slurpee vouchers for the entire family. After filling our slurpee cups all six of us went in line and a different guy this time was behind the counter. He scanned all of our drinks and and was quick to ask for the dollar amount. We gave him the vouchers. After what seemed like five minutes of interrogation and inspecting the vouchers, we explained to him that this is how we got the vouchers in the first place. He scanned the vouchers and we were on our way. OMG... how unfriendly can you be. I think I'm going to write another complaint to the home office. At this rate I will have a year's worth of free vouchers. I would actually just prefer being welcomed and treated with respect rather than being a suspected shoplifter as soon as I walk through the doors. UGGH! read more

Pretty shady place to go. Especially at night. Always weird people hanging out on the side of the building and you will always find litter in the parking lot. Sketchy. Plus, The ice cream is always old and gummy. Ick! I returned one that was opened because it was old and nasty and the guy had me return it back to the case with the rest of the ice cream. That cured me of ever buying anymore from this place. read more

its a 7Eleven. you dont have to come here - but if you do, you will pay 7-11 prices for 7-11 items.

Crammed. Decaying. Clerk never rang up my purchase, just asked me for the money. Never opened register. I had a episode with the short dude who works nights. It had to do with a magazine return. The only time in my whole life I ever talked shit to someone. Thats how deplorable this guy was, and his customer skills were. Maybe update soon read more

Whenever i need a drink that will get the most out of my money, i come to this 711. Its the only one i know in the area that still carries double gulps for $1.89. compared to fast food restaurants and such giving medium drinks for 40 cents less, it got me coming back most of the time. plus its open 24/7 read more

Stopped by here on my way through town a couple of days ago to buy some tobacco products. Was shocked at the high price of the product, but willingly purchased what I needed out of necessity, Several hours down the road, I reached for the product and opened the container, they did not look normal. totally dried out. I checked the package for the expiration date..............both item had expired on June 22, 2014!! 9 MONTHS AGO!! This is unacceptable. Called the store and I am unable to reach anyone. read more

When i got inside the cashier looked at me suspiciously as if i was going to rob something. When i asked him for a bag he seriously hesitated before sarcastically offering me a spoon. Won't come back anytime soon. read more

I am a regular customer at the Seven Eleven on Alvarado-Niles in Union City. I usually buy all my gas and some goods. Tonight at 9:40pm I purchased a fruit container from the Seven Eleven. Melon and cantolope that is cut and in a sealed plastic container. I noticed it was leaking and there was a small opening on the lead but the plastic seal was not broken. I smelled the fruit and it smelled sour. I brought it back right away to get a refund and let the cashier know the problem. He closed it and told me that it was not opened when he scanned it and that I am a liar. He argued with me until I demanded a refund. He told me that I took it home and opened it. I believe his attitude and the words he used were inappropriate. He is doing a disservice to Seven Eleven Customers and because of this I will never go to this Seven Eleven again. I hope you strongly consider taking action on this matter. He argued and called me names over $3.35 when I usually spend a lot more every week on gas and products. Don't go here! Worst customer service! Also I have found hair in the nacho cheese FYI read more

Great Store, friendly employees & good service the employee was very helpful explaining when I asked them for help. Definitely going back!

Just because I want a package of sour skittles at 4 am doesn't mean I'm weird. I have certain hankerings at night, okay. Bearded man, I'm over 18. I will be back... for midnight slurpees. read more