Claims has told me for 9 days, "we're in the process of picking up your car (totaled), then it…read moretakes 2-3 business days to appraise loss and pay out"?! NINE days.....but when you owe them....its yesterday?!

Este was amazing at helping us find the right plan when our insurance notified of cancelation due…read moreto living in a fire zone. We can not thank her enough!

absolutely a great insurance to get. they are affordable and very detailed in what ex is coveredread more

Absolutely outstanding! From start to finish, the service was flawless. Mr. Pasillas was…read moreprofessional, attentive, and truly went above and beyond. I couldn't be happier and highly recommend this business to anyone looking for quality, reliability and amazing customer service. Thank you.

I have my house here in Los Angeles insured with TWFG Simi Valley. I also have an umbrella policy…read more Justin Effler is my agent. He is the best insurance agent I ever met in my life. He is meticulous, friendly and effective. For example, I asked him a detailed question about my house insurance + umbrella policy, related to whether it protects me against libel lawsuits for my reviews here on Yelp. [This may not be widely known, but some homeowners insurances do provide such a protection.] Justin took this question seriously, read into the fine print of my Travelers policy, and determined that yes, it does protect me (as long as my reviews are honest). So, this gives me additional peace of mind when writing reviews here on Yelp. Thank you, Justin!

Justin was such a huge help to my husband and me when we needed to scramble to find new auto and…read morerenter insurance. He worked quickly and efficiently while maintaining both a professional and personable quality of work. I am so pleased with my decision to use TWFG Insurance of Simi Valley and grateful for the outstanding service. I recommend them to anyone and everyone and will continue to return when and if I need them. Thanks again, Justin!

I have been a State Farm customer for close to 30 years and wanted to acknowledge their agent, Paul…read moreRicatto's office. I've had additions and subtractions to my products over the years and most recently added a truck to my household. Paul's office manager, Windi, made the process smooth as butter. Always has great suggestions and is never pushy about coverages. Truly a customer facing business. Whether I'm dealing with his office manager, Windi or Paul himself, I've always had the most pleasurable of experiences.

My husband and I have been with State Farm - Paul Ricatto's office, for over 23 years for our…read moreautomobile and homeowner's insurance. The entire team, especially Windi and Casey, are incredibly communicative and very helpful. This office runs a professional and proficient practice. Prior to signing up with State Farm for our homeowner's insurance, we shopped around and we found that their rates were very reasonable. We are extremely satisfied with the services they provide and will be lifetime clients. If you're looking for an insurance company who is fair and treats their clients like family, then look no further, Paul Ricatto and Team is hands down the best insurance company you will find.

Sara is extremely helpful in finding the best rates and companies. She's always very responsive…read more I won't go anywhere else. Dirk B.

if there were 10 stars Sara would get 12!…read more Absolutely the BEST, courteous, prompt, knowledgeable, and perhaps best of all, recently she did what was best for me, and not for her. They don't make em like her anymore....cannot recommend highly enough

Jesse G at Kehl IS THE BEST! He is very honest, incredibly responsive, and communicated so well to…read moremake sure we got the best insurance with the deductibles and coverage that makes the most sense for our situation. I truly wish everyone could provide customer service like Jesse. If Jesse can't find insurance that's appropriate for your situation, he will tell you rather than trying to sell you something just to make a commission. Compared with AAA or Farmer's insurance or something similar, Jesse can shop around to find the right policy combination for you.

I am a current Client here and I'm constantly impressed with Jesse and the other staff. They…read morerecently helped me find a new Home Insurance Policy which is very hard these days. Best Agency in the 805!

Can you pay my bills? Can you pay my automobiles? Baby we can chill!…read more Isn't that how the song goes? Well either way, I'm a big fan of the people that work here. Tony set me up on my auto policy about 5 years ago and I'm still with them. They're always so helpful over the phone and they'll always call you back when you ask them too. If you're having an issue and you want to reduce your payment, they'll always try to accommodate and see if any new policies are available for you. These guys can't pay your automobiles, but they can sure help you keep your insurance low!

Tony Winser is so experienced and knows insurance backwards and forwards. Unlike others he makes…read moresure one has the right coverage as well as looks out at cost savings too. We feel very comfortable and safe with this agency and lucky to have found Tony in Agoura Hills. We have been with other brokers and always were not quite sure we could trust their judgment. Try this company you will not be unhappy.

Best insurance company ever. Super fast with responses and very efficient. Helped my mother-in-law…read moreand multiple friends I have referred as well.

Most helpful and understanding insurance Company I have ever experienced…read more Fast, efficient and has a vast knowledge and understanding. of all insurance needs. I definitely highly recommend this Insurance Agency.

Thank you Randy for OUTSTANDING professional service! I've had insurance for 20 years and…read moreappreciate all the help!

Randy is old school agent that knows how to keep up with the times. He's honest and has always…read morelooked out for us. It's great to talk to a human rather than being in a Geico call queue. If you're looking for personal attention to you policies and protection, I suggest you give him a call!

Was told I was getting best deal on car insurance and I found rates MUCH more competitive. Not…read moreabout customer service.

I've been dealing with Shaun Yates Insurance for years now. Shaun is always Professional, patient…read moreand knowledgeable. I call Shaun whenever I have a question & he answers/gets back to me always on the same day. If you're looking for a good & professional Agent, give Shaun a call. You won't regret it!