Dr. Lopez performed two surgeries on my arms. The first was done through axilla (armpit) incisions. While this approach is often preferred, not every patient is a good candidate. Two board certified plastic surgeons I consulted prior had told me I was not a candidate and would not be happy with the results, therefore they would not perform that specific surgery on me. Dr. Lopez, however, assured me I would achieve the outcomes I wanted.
After the surgery and a year later, I was in fact very unhappy with the results as they didn't even come close to what I wanted or what Dr. Lopez had assured me I would receive. In many ways, my arms looked worse. Dr. Lopez continued to tell me there was nothing more she could do except for a traditional brachioplasty which I did not want. Given the way my arms looked post surgery, I felt I did not have a choice at that point. Dr. Lopez continued to point out that at least my arms looked "better in clothes". However, that was not what I was promised, nor what I paid for.
One year after the first surgery, she performed a second surgery, a traditional brachioplasty. The results were still poor. At that point, and the end of the second year, I then sought multiple evaluations from other board-certified plastic surgeons. All agreed: the results I was left with were not acceptable, substandard, and definitely not what I had paid for.
Dr. Lopez offered yet a third surgery, at an additional charge. However, at that point I had lost confidence in her skills and ability. I then began looking for someone who would be able to repair the damage. He quoted me the cost to repair the damage of two botched surgeries. Rather than asking for a full refund, I only requested reimbursement for the exact amount I would need to pay for the corrective surgery. Dr. Lopez refused.
In my experience, most plastic surgeons will work with patients or provide refunds when the results are clearly unacceptable. Dr. Lopez did not.
Bottom line: Had I known then what I know now, I would never have scheduled surgery with her...even if it had been free. Do your homework. In my opinion, Dr. Lopez talks a good game, but at least in this situation, did not have the skills to deliver and at my expense. Strongly consider another surgeon. read more