This Gold's in particular is terrible and I mean terrible they told me it was a non commitment…read moremembership yet it turns out to be in a contractual agreement and I,"don't qualify for early termination". Now to the reasons I wanted to cancel old and damaged equipment, lack of machine diversity for example lower body machines overcrowding leaky locker room and the occasional dead roach somewhere around the gym

I have been a member of Gold's-Waxahachie for approximately 4 years along with my wife and sons. I…read morehave been a member of weight-training gyms for 45 years, in multiple states from coast-to-coast, and continue to maintain memberships at other health clubs. My point- I am not a rookie-- my experience certainly lends creditability to my comments! First, the staff at Gold's has always been courteous, and they have great clientele. And the gym is always open as scheduled, even during very inclement weather. I appreciate that dedication! I often train twice a day- cardio at lunch, weight training in the evenings. For nearly a year now, I have been using one of the stationary bikes in the cycling room for cardio at lunch when inclement weather prevents cycling outdoors. And I am currently training for a 100 mile, Century ride, so I need the miles! I am almost always alone, and leave the bike and room as found (or better!). One day, however, the room is locked, and I am told I can no longer use these bikes. I ask to see the manager. He finally finds the time to talk with me, and states "I have decided today that we are going to charge $29.99 a month to use bikes in that room." This is in addition to the monthly dues. I then ask if everyone who is in the cycling classes does so. He states that they all pay the fee. He seemed very surprised when I agreed to pay the additional monthly fee, even though I would not attend the classes--- as long as they could unlock the room when I arrived. Over the course of the year, this usage averages about 1-2 days a week- some weeks zero, others 3-5. I thought the charge was extreme- given that I may go several weeks without needing to ride indoors, but again, the convenience and lack of other options left me little choice. However- upon further investigation, I could not find one single member who joins the cycling class that pays the fee! There may be some who pay- but I know a fair amount of the regular clientele, and each of these regulars were very puzzled by the thought of an extra fee. I mentioned this to the manager. I am now waiting for the other shoe to drop.........and get my refund. This could be the final Jeopardy question, the Daily Double! (inside joke). Thanks, happy lifting, Paul M

I really enjoy the classes, coaches, and new friends I've gained at CFW. There is great variety in…read moreeach daily workout. When using a barbell, I love that I can learn techniques from the coaches and that I'm learning Olympic lifts. I never thought I'd do that at 50.

I have never seen so many fitness success stories in one place - I'm still really new, but I can…read moresay this: the trainers and the 'regulars' here actually make me 'want' to participate, which is something I could never say about any gym experience before. The classes are all hands-on and the trainers are there with you each step of the way. You feel like part of the family here - welcome, safe and encouraged to do your best, which turns out to be more than you ever thought possible.

Open layout. Didn't seem too busy when I went around my usual 9am time. Friendly people. Updated…read moremachines. Clean. No child care.

I had made an appointment at a time and when I showed up no one was there. Left a message after…read moretrying to get in contact with them. Got a called back about 2 hours later. Headed back there waiting outside called and no one picked up. TIL finally someone picked up the phone and I said I was outside and they said they were going to get the door open and guess what nothing happened.

Their manager and owner and super unprofessional! I have been a member for close to a year and they…read moreare horrible at communicating if there is an issue with "policies" and quick to terminate a membership without ever speaking to a member. They have the contact info but did not call ever for one of their polices they "enforced" which is no shirt for a man in the sauna yet women are allowed to wear sports bras which are not-shirts! It is a sexist and racist location and we will never support such an establishment! (Be prepared for Brooke, the owner's wife, to bash me...she's the most unprofessional one out of them all) She hates being held accountable.

I love going to Hotworx! It is always clean and the staff very friendly and helpful. I have the…read moreability to exercise without crowds or feeling insecure. Hot yoga has become my favorite daily routine and an excellent way to manage my stress.

Wow, what a find! I'm recovering from multiple surgeries and needed a way to get some deeeep…read morestretching of my legs and lower back..... this is the place. Its staffed by professionals and the guiding procedures are helping me walk better and feel better.

When I went in for a 'free' session, I was strong-armed the whole time to sign up for a recurring…read moreplan. I did not want this as I was just trying to see if it worked for my issues. I told the person where my issues were and he kept changing it and saying where he thought my issues were. My back and neck hurt, not my hips. Finally, after all the high-pressure BS, I signed up for one month of sessions to literally shut him up. I asked five different times during this that what I was signing up for was only a one-month trial, with no subscription at all and was guaranteed this. I signed the contract and they said they would email it to me. That never happened and now I am on my third monthly charge and disputing it with my credit card. They will not respond to emails or voicemails. They are a fraudulent outfit. I am so pissed.