3.5 Stars if I could. Service was slow but the food was fairly good. Worth a try for sure. It was not very busy when we were there.

Get the crab king legs, they were perfectly cooked, and melted in your mouth; And the lobster ceviche was yummy, and the sea scallops appetizers with guac. Food was delicious, scenery was beautiful and service was top notch. Every single time I got up someone was pulling out my chair. The decor inside is perfect to take pictures and very detailed, they really put effort here! I'll be back. read more

We asked hotel for best seafood restaurant they suggested Lorenzillo's. I would not recommend. The lobster was over cooked the steak wasn't the cut that they said it was. Water came out of the A1 bottle. My husband and I ordered steak & lobster. The service was ok. The alligator was kind of creepy swimming back/fourth waiting for food. The worst!! read more

This place was absolutely amazing. We had the lobster crepe as an appetizer and it was probably the most delicious dish I've had in a while. Our dinners did not disappoint. The lobster we got was cooked and seasoned perfectly. My boyfriend was over the moon. We finished our meal with key lime pie (our favorite dessert) and cannot stop talking about it. On top of the delicious food, the staff and service we received was great. Overall this place is great and definitely worth a trip. read more

The food is absolutely incredible, the staff is super friendly and helpful, the place is beautiful, great view. A little bit spendy but well worth it read more

Pricey but worth it. The lobsters, prawns, clams, stone crabs, and fish were fresh and cooked to perfection . Good desserts, very good service. The location above the lagoon is great. read more

Good place. Foods are delicious. And I'm there in my birthday and they did very good birthday surprise for me. Thanks a lot to them. Very good place. read more

Very nice nautical atmosphere. Great/attentive service. Lots of outdoor seating on the bay. You can see fish and occasionally crocodiles. They have some good, creative cocktails. The only thing that I didn't like was the Oysters Rockefeller; too much cheese. Overall, a good restaurant. read more

Family friendly upscale. Bar is to left as you walk down pier to restaurant. Good view of sunset lagoon from there or from the restaurant patio. Bar service good, but we were only 1 of 2 couples there. Note-- you cannot eat at the bar; only drink; which is probably why it was so empty. After being seated for dinner had to constantly wave down our waiter for everything. Corn:crab soup was amazing. Lobster pancakes were nothing but fried cornmeal. Yuk. Never got our water to drink. Pass. read more

had an excellent dinner here, Ordered the caesar salad table side and was very good, my wife ordered the salmon and it was good also. I ordered the stuffed sea bass and it was fabulous, was stuffed with lobster, crab and shrimp and covered in bearnaise sauce and came with pureed spinach. Drinks were well made also and staff was very friendly read more

the restaurant decor and outside area is very nice. It could easily fit in, in the states. Which may not necessarily be true of some of the other good restaurants in town. That being said, the prices reflect that. I was a bit shocked at the prices. We had eaten at Peters, La dolce Vita and La Hibachuela and this was by far the priciest restaurant. I see now why they don't list their prices online. We started with the stone crab claws and Cesar salad for appetizers. The crab claws were really good but I thought a bit expensive at about $37 for 6 claws. The Cesar salad was prepared table side and really delicious. I decided I had to get the lobster tail since that is what they are known for. I ordered it grilled. It was quite a lot of lobster, but for roughly $48 I would expect that. It was good in that it was fresh and well cooked, but it was not the best lobster I've had as far as flavor. Overall it was a good meal and nice atmosphere but there are definitely other places that I had better meals at for less. read more

We went here October 2017. It is a really beautiful place. And the food was good. I would say that the service is good, but the service was so good that I hated it. What I mean by that is that the servers hang around and watch you until you put your fork down. Then they rush over and take your plate. It is annoying because you feel rushed through your meal. That's why they lost a star - it would be five stars if they let you comfortably eat your food and visit with your friends. Otherwise, it's still really good food and a great location and is very, very nice. read more

Awful. Very cool atmosphere and location on the water but that's it. From the second the waiter approached our table we had this weird vibe that they wanted us out ASAP. zero personality, not friendly, couldn't be bothered, etc. Started with the crab claws that were so stale I would have questioned their authenticity had I not cracked and pulled their stringy consistency out myself. On to the salmon (?). When I asked Lurch where the salmon was from and after receiving a disgusted look, I was told "Chili. It's Chilean salmon" Never heard of Chilean salmon but I'm not like a fishery aficionado - I now know about Chilean salmon; google it - so I ordered the salmon. Glop, goosh, mush. Nothing more to say about it except that we did not say a word and did not send it back. We don't complain and we don't send food back, we don't like the attention. That the unpleasant waiter didn't notice that a full plate was taken away virtually untouched told us what we already knew - they've got the cool location, nothing else matters. It was my birthday, we paid the bill and went somewhere else for dessert. My husband's steak was fine. HOWEVER! We had dinner the night before at their sister restaurant, Limoncello, and it was outstanding. Amazing staff, service, fresh and creative food. That place, especially Pedro, was rock solid read more

2-3 stars for the food, 5 stars for atmosphere, location and service. This is a very cool restaurant that is THE place to be while the sun sets. I would suggest going to the bar for the sunset and eating elsewhere. Service was great and waiters are very nice but the food is very bland and my plate only included one side which was a very small baked potato. The higher prices are no problem but you should get much better quality when you pay $40-80 dollars per person plus drinks and tip. read more

It was our first time in Cancun and this place was recommended to us by one of our tour guides. Hands down this place had some of the best food and service we have ever had. Everything from the entree to the table made Caesar salad was excellent. I had the filet, which was melt in your mouth tender and my girlfriend had the seafood at gratin combo. Both were incredible! The service from Miguel was fantastic. We will definitely be returning to Lorenzillos anytime we are in the area. read more

I had been to Lorenzillas about 15 years ago and could not wait to go back... The first time had the lobster stuffed filet and it was to die for... On this trip to Cancun we were already trying to see how we could schedule it so we could go twice. Unfortunately that's not gonna happen... We had the table side caesar, which was really good... And we both had the seafood stuffed filet... The filet was really tasty but the seafood was below average at best. The lobster and shrimp were tough and had a "fishy" taste. I was so disappointed.... I had been raving about this place for the last several months while we were planning this trip. The ambiance was great, as always... The service was good too, except for our waiter... He disappeared and the manager actually noticed and came to take our order... Needless to say we were extremely disappointed as on my previous visit it was the best meal I had ever eaten. read more

I loved this place. It had wonderful ambiance, great service and their pet-croc was fun to visit while we waited for the food. The food was delicious and service was spot on. I regretted not taking the server's recommendations on choice of lobster! read more

The ambiance was beautiful and the view. I did enjoy their potato soup. However, our waiter was pushy and made us feel quite uncomfortable. When I asked to change a salmon dish to a different dressing he refused. Therefore, I chose what the waiter suggested and I was disappointed with the meal. I ate a few bites of my salmon and it was undercooked and the dressing was not my preference as I had mentioned to the waiter prior. I could not finish it and felt uncomfortable at the thought of telling my waiter how much I hated it. My spouse was also disappointed in his meal but ate it because it was CRAZY expensive. We were ok spending that money if it truly were a 5 star. So if you want a great atmosphere and an overpriced meal that is not up to par this is your place. read more

Restaurante Lorenzillo's is a dark-wood nautically themed seafood restaurant next to the water. The ambiance was better than the food (which was true for me throughout Cancun), but the food was good too. We sat on the deck outside and I enjoyed tossing pieces of bread to the fish below. I had the lobster a la diabla, which came with rice and pasta. This was okay, but it was (of course) the Caribbean lobster, all tail, and not sweet like the Maine lobster. I enjoyed it and it was a generous portion, but the chipotle-based sauce lacked heat and salt. The side of pasta was properly al dente and surprisingly tasty with a touch of zing. Dining companion had the grouper stuffed with shrimp and lobster, which she enjoyed very much. I can't imagine anything being stunningly good here, but I also can't imagine anything being bad either. Altogether a very pleasant experience that flashed glory with a warm breeze. Excellent service. read more

Great restaurant. Beautiful table outside to watch the sunset. Service was fantastic. Food was delicious - had the best grilled lobster & filet mignon. And the alligator Lorenzo floating by was a special treat. Favorite restaurant in Cancun. read more

The food was great and the atmosphere was beautiful. However while our server was good in the beginning, he kinda forgot about us toward the end. We had a rather larger group of 6, and we were on the back patio, to which we were the only table. We at first we liking the privacy, but the we were kinda forgot about. By the time we got to desert you can tell he had moved on and was done with us and had an assistant who didn't speak much English assist us with the rest. But other than that it was good. read more

We really enjoyed our meals - shrimp scampi, salmon & shrimp/scallops. Great service, nice atmosphere, good wine - highly recommend it.

Great food. The quality superb! Excellent service , although little slow. Eating outside is highly reccomended.

I love the restaurants around here and i never right reviews like this. But this is necessary. The service was absolutely terrible. Not only bad but very disrespectful. My fiance and I ordered a bottle of wine, after about 25 min of waiting, and when it showed up, before it was opened, she said she wanted another kind. The waiter then basically began arguing with us about why we did not want it. His response was "seriously?" "who told you it was not good?" in a very disrespectful manner. He left and i went to confront him about his attitude, I had no intentions of getting his manager involved. But after five seconds of talking to him, he insisted that i speak with his manager and walked away. Just the fact he couldnt talk to me like a man proved he didnt care, and for a $200 meal, the service should be better. The manager was not much better. He acted like it was out fault, all because we did not want a bottle of wine, before it was opened. And my fiance is from italy, so she knew what she was talking about. The manager at first backed up his server, and then i could hear him muttering things in spanish behind my back, i guess he thought i couldnt understand him. I told him if one of my employees spoke to a guest this way, he would not be my employee any longer, he then proceeded to inquire as to what kind of business i own... which just like the waiter's question, should not even matter. The response has nothing to do with the issue at hand. I expected a lot more from a place of this caliber, and after reading some of the reviews, i am obviously not the only person that has had this issue there. Absolutely horrible customer service, for the amount of money this place costs. Our waiter, and to a slightly lesser extent the manager, were perhaps the worst restaurant employees i have ever met. Spend some money somewhere else, there are plenty of other $100 a meal restaurants around here. read more

Have eaten at Loenzillos 3 times in the last 14 months. A bit pricey but the fresh seafood is well worth it. Very pleasant staff, even accommodating parties with small children. Everything from appetizers to desserts, was exceptional on our second visit. 4 stars for visits 1 and 3, 5 stars!!! for visit #2! read more

This place was so nice! Food was amazing...my husband had lobster and filet mignon and I had the filet mignon and our son had chicken fingers. Our bill was on the high side but worth every dollar...best meal we had all week! And feeding the crocodile the lobster shell was a plus forsure! The pictures we got were priceless!! The wait staff were very pleasant and helpful! i would Highly recommend this place to all. read more

We did have a very attentive waiter and nice table. But, I would say the food was just decent + over priced. We had been to Navio's the night before, and I honestly think I we should have gone back there. It was a nice dinner - and they did have some decent US wines - but I would just rate it "ok." read more

For our last evening meal in Cancun, we chose Lorenzillo's because it was recommended as a great seafood restaurant. We were seated on a deck, overlooking the lagoon and we enjoyed watching tarpons school in the dark waters, looking for food tossed by restaurant guests. Our taxi driver praised the lobster bisque, so I began with that, while my husband ordered the clam chowder, a dish our server proclaimed to be the best chowder he ever tasted. Both were bland, almost to the point of making them unidentifiable in a blind taste test. The bisque was beautiful in the dish, with swirls of cream sauce that created a floral design, but even after adding fresh lime juice and both the sauces (hot and mild) brought to the table, it was almost devoid of taste. My husband's chowder, served in a bread bowl, was also visually appealing, but certainly not the best chowder he ever had and could possibly be the worst. My husband also ordered a salad, seared fresh tuna, over spinach, watercress and tomato, but when the salad was delivered, it was only a plate of spinach with a few slices of tomato that are the kind stocked in Northeaster US supermarkets in winter: pink, no juice and hard as rocks. Since we enjoyed flavorful, beautiful tomatoes while in Cancun, this was a big disappointment. The dressing served on the side was olive oil. If there were any other components, the flavor was indiscernible. When the server returned, some time after the salad was served, my husband asked about the tuna, but the server responded that the salad was spinach, not tuna. He apologized and offered to bring tuna, but we decided to wait for entrees, in hopes our meal would prove to end well. I ordered the fish special of the day after the server told me the fish would be grouper and I asked to have it grilled. My husband ordered fried oysters and asked for a spicy sauce on the side. Again, all components of both plates were bland, but the tarpons seemed to enjoy the food. read more