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    Lori Family Mortuary

    5.0 (1 review)

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    13 years ago

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    Greenlawn Funeral Home

    Greenlawn Funeral Home

    3.5
    (45 reviews)

    I spoke with George and honestly there was no compassion no clarification as to the new policy…read morechanges for decorating our loved ones gravesite. When I purchased three lots a couple years ago, I was told that I could decorate I could put balloons. I could put a bunch of flowers around his stone and that is honestly why I went with the cemetery and now to say that I'm only allowed to put anything in the flower pot. And if I want more decorations to buy another flower pot, how disgusting what a bunch of corporate greed. I literally feel lied to. We need to rally up and stand up to this corporation and file a community lawsuit. They put up signs for everything how convenient of them to not put up signs that they would be enforcing this on a day where they are not even supposed to touch our decorations. And all the families there are very mindful when decorating I've seen how beautiful the cemetery looks. These last couple of days it has been so sad to go. I am already speaking to a lawyer because this has caused me such pain. I've read my contract and I'm having my contract looked at. I recommend all of us do the same.

    If I could give them a zero I would. Their staff reminds me of a bunch of used car sales people…read more When you walk in the office, they are on their phones scrolling and barely give you any attention. We made our appointment for the Monday after my mother died and during our appointment in a closed room, a male employee came in with a customer to sell a coffin. We were literally making arrangements for my mother's remains, and they came through the door to sell a coffin. When I asked him if that was the usual practice, he simply responded with; " this is our only coffin room" I said well maybe you could wait until after our appointment or they could've put us in a different room. Instead of apologizing, "he just said well we were only in here for like two minutes." I told him that was two minutes too long and he left. Absolutely unbelievable. After gathering all of our information and telling us that we should be able to take care of my mother's remains within 3 to 5 days we paid and left. Paid in full and we had to call back constantly to have any communication with the office and their story kept changing about the time and date of getting the permit for our mother's cremation and the death certificate. They told us they were waiting on the doctor to sign off, when we called the hospital and the health department, they told us they had received no request from the mortuary. Sabrina at Greenlawn claimed that they could prove that they sent the request and their proof was literally a handwritten invoice in a screenshot. Run from this place as fast as you can use a small local business instead. The staff is unsympathetic and doesn't even pretend to be concerned with your well-being. I understand it's a business, but they could at least pretend to have a little compassion. We asked to speak to Devin several times and he never returned our call. Then they had the nerve to send a text out a couple weeks after and ask how our service was. When I responded that we never got a call back and it was terrible, Devin finally called me. Horrible customer service.

    Monarch Memorial Funeral Home

    Monarch Memorial Funeral Home

    4.2
    (5 reviews)

    Richard Woody, who is third generation owner of this enterprise with his partner Nichol Cardozo and…read morethe staff of Everafter Cremations, Monarch Memorial and Peters Funeral Homes is hosting a Hospice & Caregiver appreciation dinner tonight. We had attendees from Rosewood Retirement Home, Around the clock home care, Bayshire, formerly Brookdale. Kern County Nurses Guard, Bakersfield family medical group, Iris Senior services to name a few. These people provide services and care for their clients with all kinds of needs. Monarch wanted to recognize them for their service to our community through their service. The event was catered by The Teppanyaki Guys food truck who did an outstanding job. This family owned business and staff are committed to caring for families in their most difficult time of need. They have a reputation of caring and good service. Through their various locations they have service available for all communities. They serve with dignity and respect to the needs of all.

    I wouldn't let them provide services for a goldfish ! I called 1-21-2025 because my sister just…read morepassed away & while I was getting information & trying to decide what to do for her , a woman near the person I was talking to was laughing like she was at a bar ! I had her on speaker phone & everyone in my house heard this ... let me assure them that NOBODY here thought that was acceptable or professional & WE WERE NOT LAUGHING !!!! Should someone remind them that some of us love our family & are under stress & grieving during this process !!! Thanks for nothing you worthless pieces of ___ !!

    Lori Family Mortuary - mortuaryservices - Updated July 2026

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