I am not a resident, nor do I have anyone that has any residents at this location. I went for the…read morepurpose of a training, and let me tell you I was blown away at this location. From the outside, it looks very new, there are several outdoor spaces for the residents that look comfortable. The interior is quite welcoming, and there are several group rooms, there is an exercise area, hair spa, and daily activities. The rooms were clean, and all of the staff that I interacted with were great. During training, they took care of us, with breakfast and even left us with spa items to take home. I made sure to get information for relatives late.

From the owner: Brightview Columbia is our newest luxurious retirement community in Maryland, and our first in…read moreHoward County. Our Columbia senior living community features 170 senior Independent Living, Assisted Living, and Memory Care monthly-rental apartments with no large entrance fee. Embracing the past as a foundation for the future, Brightview Columbia is designed after the unique, historic Georgian style of Athol Manor. With Brightview constantly "evolving our standards of community amenities," unique opportunities to showcase vibrant living are created, as explained by Vice President of Development, Maria Miller. Examples of such amenities that will be implemented at Brightview Columbia are layered movie theater seating, ample courtyard space influenced by our Mind and Music program for Columbia assisted living and dementia care residents, and gymnasiums for our SPICE in Motion initiatives which encourage residents to engage in routine physical activity.

One of the coldest management teams I have ever encountered as a volunteer piano player and…read moreentertainer for the residents and families. Hopefully they treat customers better than I have been treated.

I have experienced Brighton Gardens as a family member (14 years ago), and as a volunteer (now and…read morefor the last 4 years). Sure, I volunteer there to do nice things for other people, but honestly, my primary reason is the way I feel when I walk in the door. In so many ways, it's like coming home and being on a cruise ship, all at the same time. The facility is spotless, well lit and beautifully furnished and appointed. My history with Brighton Gardens gives me a rather unique view. I get to see how quality staff members choose to stay there for long periods of time. Four examples come to mind, each of them caring, patient, thoughtful and hard working people, as are most of the staff that I come into contact with. During normal business hours, June will usually be the first person you see. Not only did she remember my dad from 14 years ago, but I could easily see that her fondness for him was warm and genuine. June is often the face and voice of Brighton Gardens. It takes a special kind of person to do this job properly. June makes it look easy. I bet it's not. Elizabeth is the Executive Director. I didn't know her back when, but what I see now is a calm, warm individual. The way the facility is run tells me everything else I need to know. Tracy was my father's care manager. When things or people displeased my dad, he was never shy about telling me, but Tracy could do no wrong. Folks, that's like a magic trick. Tracy is still there, still friendly and patient, doing the job that requires maybe the most direct contact with the residents. We were lucky to have her at my dad's side, and Brighton Gardens is lucky to have her there still. Sheila was and still is the Activities Director and Volunteer Coordinator. My dad wasn't interested in activities as such. His passions, among others, were teaching and writing. What did Sheila do? She gave him the resources and a time slot on the activities schedule to lead his own activity, a poetry class. That creativity (I would never have thought of that) and the above and beyond attitude are clear indications of the content of Sheila's character. In the present day, I see the activities portion of the organization from a different perspective. This is where the cruise ship analogy is most pertinent. There is always something going on. The large number and wide variety of activities ensures that there is something for everyone. When I want to volunteer some extra hours, finding an empty time slot can be a challenge, and that is as it should be. Brighton Gardens is what it is because of a strong team effort. The details and fine points are attended to with love and compassion. The residents who live here are lucky indeed. When my time comes, I hope I'm as lucky as they are.

Beautiful facility but awful care…read more My grandmother was very neglected. She had the worst nacrotic bed sores I've ever seen and she never had any prior to going in. It looked like she was covered in bruises and we learned after she was admitted to the ER that it was the sign of severe dehydration. Staff would lie to us about what my grandmother was doing. They would say she was singing songs in the common areas, but she hadn't been able to do that for years. We would say they had the wrong person and they would insist. We heard a lot of things like that overtime. She also had a friend who couldn't remember names and faces but was able to move around perfectly well, talk to people & engage in activities. Her friend moved in and was dead within a month.

I highly suggest you check this facility out if you are seeking quality care for your loved one…read morethat has dementia. Our loved one has lived in this facility for almost two years. Coming from a one month stay in an understaffed and unqualified place you can imagine what a relief it is to us, to have our loved one in such a wonderful place. Our loved one has thrived in this home. She is healthier than she has ever been. She is happy and loved. Her health is being properly managed and she she feels safe. The staff is very qualified and experienced. They work as a team and truly treat their residents like family. You will not be disappointed in this facility. Five stars doesn't seem like enough!

Absolutely one of the best organizations in the area. Well managed and employees who truly care…read moreabout their clients. Highly recommend!

Loving and friendly staff. My mother loves attending Winter Growth's Day Program. It is…read moreaffordable, and they have van service if you need.

Just moved my elderly parents into this facility. Very clean and well staffed. Top level care!read more

Quality care, pleasant staff and beautiful home. Heather - the director is a very knowledgeable and…read morevery kind person who honestly cares about the people who live here. This is not an easy job but they do it with a smile, thank you

Clarksville Assisted Living is expertly managed and efficiently run. The management and staff are…read moreconsistently professional and courteous. They care for the residents as if they were family. The facility is exceptionally clean, well organized and has modern amenities. The food that is prepared always smells delicious. I have such comfort in knowing my Mother's care is in their very capable and caring hands. I am so grateful to the staff and this is the best decision I could have made!

I am a current rehab patient and laying here trying to receive assistance since my illistomy bag…read morehas leaked all over me scalding my skin with poop and was told not to remove it until a nurse looked at it. Would NOT provide me MY supplies to clean it up. I am also to get my pain medication every four hours and it is NEVER provided in a timely manner. I was told that the nurse was unavailable.

We used the facility for rehab for my mother…read more Physical Tgerspy-Occupationsl Therapy and Speech Therapy - Score A - Excellent/Professional Day staff - B/C grade Mid dsy/evening ' C grade ( w/exception of 1 or 2 who did a good job) Evening/overnight. F. Little oversight. Unprofessional and not best of care. Weekend staff - Most Days A/B Food - C/D Cleanliness of Rooms /Bathrooms - D/F There is not a set timely daily schedule for dispersing meds, clean fresh cup of water, emptying trash, cleaning room, cleaning bathroom, getting patients ready for bed. If you had to ask for any of tgese items, often it wasnt well received. Felt like you were bothering the staff. Leave patients on toilet for e tended period of time or told to do in disper. It takes a special person to work in this environment. Skill, caring, understanding and patient. If your not, dont work at such a facility. Its depressing and can be demanding. Its important to know, your csring for someone loved one. You may be in such s fsvility pne day. Care for folks and respect them, like ypu would expect and want. Very disappointed. Did we have 2-3 good csring folks yes. But the majority were awful. Therspists were amaxing A+. Facility could be cleaner and smell better. I csn overlook everything, but not the care. Sorry for mistypes. Cant correct without retyping review. I really hope the zlorien cleans up its act.​​

My parents never lived at Charlestown, moved out of state and are now deceased. But, you can…read morenever, ever stop their junk mail. I called to ask to remove my parents names, but the person who answered the phone chuckled and said something like - I doubt if they will stop. How marketing driven and insensitive is this company?

Charleston is the best thing my parents did for themselves and their children. I sleep well at…read morenight knowing my parents are in a great place. Charlestown has served them well in every stage of their aging process, from independent living to assisted living to nursing home. My husband and I can't wait to move there in 15 years. No more mowing the lawn or clearing the snow plus someone makes one meal a day for us- who can complain about that. Throw in entertainment and they have the complete package.