We love Puppy love! They do an amazing job on our doodle and our Chesapeake Bay Retriver!…read more Definitely recommend them!

I wasn't sure what to expect having recently moved to the area. My dog has only ever been groomed…read moreby me and is VERY nervous around others. I dropped her off and was worried about her the entire time, but when I picked up my dog she was calmly waiting for me, happy, and acted very comfortable. She was cut beautifully and smelled great. The pricing was EXCELLENT!

They did a great a job with both of my dogs, could not be more pleased. Friendly staff and great…read moreattention to my pups!

Unprofessional, and unorganized!!!…read more Would not recommend, my dog came home terrified!!! The only reason I gave 2 stars is because her grooming was perfectly fine, but I won't return because it was obvious she came home petrified. I've had plenty of experience with groomers to know my dog's experience based off her body language when I pick her up, and it wasn't hard to tell she stayed scared out of her wits all day. Idk how my dog was treated, but hopefully better than the people.. When I picked her up, they asked me which collar/leash was hers (they were literally just all together in a pile) and then she just walked away to the back without even putting her collar/leash on OR letting her out from the behind the gate for me to get her. I had to open the gate myself to get her and then put her collar & leash on. The outside fenced in yard was SO small, and overgrown (which i somehow didn't notice dropping her off). Not too mention it smelled SO bad; I've never been to a shelter or any groomer that smelt HALF as bad! If you look at your fur babies like family, as I do, then you probably won't feel comfortable using this groomer because I will not again!

All the staff has been very kind to my husband and me when we drop off Toby. He enjoys playing with…read moreall the other dogs and the staff is very attentive to whatever we have asked them to do for our sweet boy. He seems happy to trot on back when we arrive.

‼FLEAS‼ horrible…read moreplace! i'd give zero starts if possible. everyone that i spoke to there was rude except for the young girl that was at the reception desk. they claimed my dog was aggressive with them when they tried to cut her nails. but the places that i have boarded her in the past and the places that have cut her nails in the past, she has NEVER been aggressive towards. she has never been aggressive with anyone for that matter. she is not an aggressive dog at all. she loves people, so that concerns me greatly. they said she was scared, why was she scared? did y'all give her a reason to be scared? because she's never been scared before at the other 2 places that she's been boarded! she also has been super flinchy ever since she's been home, she has NEVER flinched with me before. I'm worried and concerned for the way that she was treated. I am not saying that they abused her, i just think it's odd how she's randomly acting like it. i dropped her off on saturday and picked her up on sunday, and she is COVERED in fleas. I bathed her the morning before taking her so i know for a fact that she did not have them before. I had to spend $130 on flea supplies for defleaing her and my apartment! I called the place asking for a refund on my $28 (i should have asked for compensation for the flea treatments) but i didn't. the unfriendly lady on the phone refused a refund saying that "I couldn't prove it" this is the ONLY place that my dog has been, and has never had fleas before in her life. it's absolutely the only place she could have gotten them from. I will never return and neither will the other 4 people i know that have used this place.

My babies had a complete spa day and they've never looked better . Donna is very patient with the…read moreanimals and her grooming is beyond amazing. She's the only one we will let bathe and groom my fur babies . Thank u Donna for doing such an incredible job on my fur babies see ya next time

She genuinely loves the pups! She knows what she is doing and my babies always come out looking…read morepretty and happy. Definitely recommend!

I've never seen this place in such poor condition. All of the tubs were filthy, and the brushes and…read morecombs were covered in leftover hair. The staff was extremely rude, and the dryer didn't even work. When I tried to speak with the manager, she just walked away without addressing my concerns. It's such a shame because this place used to be incredible. Unfortunately, we won't be coming back.

I have taken my dogs twice to Lucky Dog to get their nails trimmed. Both times have been great. The…read morestaff is friendly, efficient, and handled both of my dogs (35 and 60 pounds) very well.

Both vets are very knowledgeable and take there time. They do run behind but it is because they…read moretake the time needed for you to understand you pets issue. They are always booked up,so for routine care call several weeks in advance for your appointment so you can get date time that works for you they also offer drop off service.

Vet is great. My dog had bladder stones that need removing, and he took care of them. However, he…read moreprobably needs a new receptionist. She was a little rude on the phone, and I ended up being late because she never told me or my boyfriend, who took my dog in for the consultation, what time I was supposed to be there. I'm glad my dog is getting good care. I'm not glad that I'm not getting good care. I guess they don't think the customer matters.

My baby Gracie wound up at the vets for a week due to being sick. They didn't wash her or let her…read moreout while there so she was very nasty. It was our first time at Lilly's Pet Pawlor but I have to say I will definitely be going back!!! She worked us in last minute and made my baby clean and adorable again!!

These groomers have been working on my working since she was a puppy approximately 4 years ago. My…read moredog always comes home so well groomed and smelling sweet!