I contacted Pollock Insurance, a HUB International Company, about getting help with a new home…read moreinsurance policy. They informed me that they would get back to me within a day and email me the new policy information. However, it has been over a week, and I have not heard anything back. Their customer service is very poor, and I feel they are quite disorganized. I can't shake the feeling that they did not want to work with me because I am an Asian male. It seems like the company may have stereotypes about Asians, which is why they have ignored my inquiries and refused to assist me.

I've been working with Beth for 35 years - I'm now retired, but she isn't, and she knows how to get…read moreit done. Over the years she's handled my home insurance,14 different cars and trucks, and 4 motorcycles (two custom), through all the trials and tribulations that brings, no matter what happened at home or where I was in the country at the time things went awry. Never had a problem with coverage or claims, and I confess I've presented her with some challenges. I've looked at other agencies and insurance companies periodically as a reality check - 35 years as a customer speaks for itself.

Everyone at the Brett Bakken agency in burien is very knowledgeable efficient and friendly. Jessica…read morehelped me saved me money on my home, auto and life insurance. I strongly recommend this agency.

Florencia me ayudó muchísimo con los seguros de mis autos, la verdad una gran diferencia a…read morecomparación de otras compañías! muy contenta con la atención. Ella estuvo apoyándome y muy atenta en todo momento. Muchas gracias

Mariah Sanchez /agent -@ Normandy Park OFFICE -very polite -excellent customer service. I am…read morethinking about switching insurances for cars and home -Thank you :)

I was so excited to hear that Fernando was opening his own practice! I worked with him in the past…read moreand he has always been fantastic. He is extremely helpful and takes the time to walk you through your plan and making sure it is tailored specifically to your needs. He also makes sure that you receive every discount your eligible for, which is very helpful for someone like me with extremely outrageous prices simply due to my age. He has made it so insurance does break my bank every month and I am forever grateful for that! He is very personable, kind and genuine. Overall he is a very pleasant person to work with and you will not regret working with him!

I love this company! They have the best customer service and I highly recommend them!…read more Thank you Mark and Ruthie!!!!

From the owner: We're a locally owned and family operated agency in Seattle, Washington and we deliver insurance…read moreand risk management solutions. We've matched clients' needs with the right coverages and therefore created the best solutions for more than 50 years and we're glad to continue doing these things. We go the extra mile and we ensure that clients have the best experiences possible

This is the Absolute best Insurance agent. He cares about you. He helps you. Charlie saves you…read moremoney and time and gets things done. I highly recommend his office.

Gave me a home insurance quote thats half the price compared to others and worked swiftly with my…read morelenders. Kept me updated in constant communication

I came to this office for help with an issue I had when I didn't even have a policy with them, and…read morewas given great advices on what to do for getting my problems solved. I have now been doing business with Thomas for 7 years. He helped me a lot in learning and understanding insurance, which is totally different from my previous experiences where I was expected to just accept whatever a company says without a proper explanation. Very professional agent and staffs, they are one of a kind! Keep on what you are doing, you guys are great!

Thomas and Tuan were extremely helpful and kind…read more They treated us with the utmost respect and always listened to our insurance needs. They explained everything with ease and always gave us all the options. Go to them if you want someone to take care of you and your insurance needs! Jim

I have to say that these guys are the best. They work with you to get you the coverage you need…read moreand do what they can to keep the payments low -- excellent communication, excellent service. Twice they have been there for me without question when my car was totalled, and then when I had another one stolen. They helped me through and minimized the impact of both of those events while I worked out my transportation details.

Always appreciate the service Jim and the Farmer's Team provide for our family and my business…read moreinsurance needs. He gets back to me in a timely manner, answers questions and helps to insure we are well covered! Most recently he helped me assess my business insurance coverage that will save me money in the year to come. Thanks, Jim and team!

Thyda Im does not tell the truth and will take you for all your money! She brought a terrible…read moreamount of stress and anguish to our Family in just 2 short months. I advise you to please not do business with her as she comes off friendly and helpful, but has a whole other side to her which has no compassion, respect and will leave you with penniless with plenty of stress! She is very unprofessional and a very unkind human being.

Thyda help save money on our auto insurance. Very friendly, considerate and helpful. I recommend…read moreher to anyone that needs auto, home and life insurance.

Sent them my financial info as they requested, but they never followed up, didn't respond to my…read moreemails, etc. I do not recommend.

I have worked with Matthew Meyers with both financial investing and life insurance and he is the…read morebomb.com! He is very good at explaining things and keeping track of his clients. I had a phone that was not allowing me access to my voicemail. When I finally got access to my voicemails, I had one from Matthew inviting me to a financial class in the area. I obviously missed the class because I did not get the message in time, but the fact that he took the time to call is impressive. That is not the first time he has called to check up on me or my account. You can tell this man actually cares about his clients and want what is best for them. I am sure the other people in his office have the same goal. They all seem like very good people who truly care about their clients.