I got a quote of $ 73.00 n change from a woman that worked there and next thing I get a bill for $…read more90.41.! So I call and would yah believe it she was Quote ( let go last week ) so I start my rant and get to the point were some other gals going to call me back because she's at lunch. No call back..... so I call customer care that was just as big of a problem. I only wanted what I was quoted. Side note. state farm gave out $100.00 price reduction during covid 19 ( ccp virus ) and after they raised all my friends and my insurance $ 4.00 for a very long time and scouped back up there little help. State farm is fake and not worth it look else where.craig romney kent,wa state farm. Trash.!

I always like working with Niki and Liz when I need help with our policies. They are very…read moreknowledgeable and helpful!

I have been doing business with Sam for about two years now. He is always going an extra mile to…read moreensure customer's satisfaction. He is very professional, friendly, and customer service oriented. All my questions were always answered and my calls returned in a timely fashion. I highly recommend Sam to anyone who needs business or personal insurance. I use his services for my business and personal cars and home insurance. Best guy to work with!

Sam has been my insurance agent since I have opened up my limousine company in 2012. He has been…read morenothing but short of great to be working with. He always gets back to you as soon possible with any questions or concerns one might have. While shopping around in the beginning I have found his rates to be competitive with others but the service is not even close to the competition (in a good way). He goes above and beyond to get you the best price that is available. If you need insurance for your limousine, taxi or trucking business give him a call and you will be glad you did.

I've had a great experience here. They are all very nice, super responsive and will actually spend…read moretime talking with you.

Forrest Dawson Insurance Agency helped me out with my auto and life insurance needs. The team…read moreworking there is fast, responsive and most importantly, they care about your personal needs. Every now and then, I like to drop by the office to make sure I'm adequately covered. With my new work schedule, it made it nearly impossible to come in during the work week. I called the office and the agent, Forrest Dawson, said he'd gladly meet with me on a Saturday. It's great to know there are still agents out there who put the clients first, and that's exactly what I get from this office! If you're ever looking for insurance in NE Seattle, you can't go wrong with this office! Good luck!

Dan was very helpful with insurance. Also near me in Kent. Thanks Dan and team for the help and…read moreassistance.

I just wrapped up working with Olivia and I could not feel more taken care of. She was patient,…read morethoughtful, and informative. I will definitely be recommending to my peers. Thank you so much for this professional and pleasant experience!!!

Bright Community Shield Insurance Agency provided excellent service and clear guidance using my…read morelanguag. They helped me find the right coverage quickly and explained everything in a way I could understand. Very professional, responsive, and trustworthy. Highly recommended!

Kris has been my insurance agent for the last 3 years. With his helps, I got great rate that…read morecovers my house, rental properties and cars. Even when I was living oversea, he still provided excellent and timely service. 3 weeks ago my car was hit while parking on the street. Lucky the lady who hit my car left her contact information. I contacted Kris and he immediately took over the situation by contacting that lady and her insurance company. Everything was taking cared in less than 24 hours and I got my peace of mind back. I highly recommend Kris to be your insurance agent. He is great!

Areesa at State Farm was amazing to work with and helped me get great pricing on my insurance :)read more

I reached to Areesa's agency when I bought my new car in 2020 - she was so professional, very…read moreresponsive, knowledgable, and gave great service. She was able to provide me with a great insurance quote, cheaper than my previous Allstate insurance with about the same coverage. Since then, she and her team are still very responsive to my inquiries regarding my insurance policy whenever I email her and her assistant. I remember calling one time about my options at repairing a small chip on my windshield from a rock. Her staff provided me with a location that repairs it for free through the insurance. Talk about going above and beyond! I recommend reaching out to Areesa if you're thinking about getting your car insurance through State Farm.

Great Insurance Agency!!! Highly recommend Brian Chambers and his team!! They are quick to respond…read moreto you and care about their clients.

Zero stars I would…read morelike to preface this review but stating I am sure like many of you when you audit reviews you account for perfect ratings being bought and the most negative ratings being an angry customer venting. I am purely sharing my experience with this agency so you can make an informed decision about where you take your business. For context we are two mid 40's drivers, no tickets, no accidents. We were carrying multiple policies (2 vehicles and home owners). We do not price shop insurances, bouncing around. We have carried these policies for multiple years with this agency. We chose a west Seattle agency because we reside in west Seattle. We have high credit scores. These are all important factors. We were just given a call that myself and the vehicle I drive would be dropped from our coverage. So here is the story of why I was dropped: I had to make a claim with State farm because while I was getting gas, a woman exited the convenience store jumped into her car and reversed into me. I was outside my car because I was pumping gas. She asked to make repairs off insurance. This made me very uncomfortable. We exchanged info and I made a claim to get my car fixed. Very cut and dry. At a gas station, not in my car, all on video. I had the misfortune approximately a month later of being rear ended. I was in stop and go traffic exiting off of I90 onto Highway 18. Anyone familiar with that drive knows you roll for miles before you can turn onto 18. So thats what I was doing, rolling for miles. For some reason, the driver behind me decided he wasn't going to stop and crashed right into me. I had my brake fully applied and had appropriate space between myself and the driver in front of me. So I did not bounce into them. We exchanged info, the driver apologized and I went home. I contacted his insurance directly but could not get a hold of anyone so I reached out to state farm. I was told it was best to go directly through his insurance so that I would not have to pay my deductible. However I asked them to proceed since no one would return my call at his insurance company. I paid two separate deductibles and was told that after they sorted the claims if I was not at fault I would get my deductibles reimbursed. I went to the shop they preferred. I did not claim my rental car reimbursement and I made no medical claims on either accident. The vehicle was repaired and I was eventually reimbursed both deductibles. I was then dropped by my insurance. They were very "polite" and blamed it on underwriting. So I looked into underwriting. This is an example for context not my particular situation. Just "3" claims is a lot of activity on a policy. I understand that something may "technically" not your fault, but when you see households racking up 3, 4 or 5 "non"fault" accidents something about their driving style is contributing this. I can drive down the street hitting my brakes randomly and someone will eventually run into me and it would not be "my fault," but my driving style did contribute to the accident. Insurance company know what the norm is and when you venture outside of that it is not financially smart to keep you as a policy holder. Be happy they covered those accidents and move on to a new company. Try to look at your own driving habits and style and see how that can be altered. People are hit by others and it really is "not-at-fault," but it reaches a point when enough is enough and they will set you free. That is a very fair assessment. Absolutely bad luck happens but absolutely you might also be a part of the problem. Apparently according to this agency I should have predicted while I was pumping gas someone would reverse into me. Perhaps I should have jumped in front of my car. And apparently even though I had been rolling for miles stopping and going. I should have predicted the gentleman behind me was not going to stop. Perhaps swerved into the construction barrier? And lets not forget that I didn't cause an accident in front of me. But I guess underwriting does not factor in that "preventive" driving. Do not waste time or money building "customer loyalty" here. It does not exist. More importantly, anyone who does do business with these guys and if you have had two no fault claims and were not dropped I would love to talk with you. Please contact me China Colton 4253437665