Servco offers other types of insurance but I am writing about Allan Figueroa and the Personal Lines…read moredepartment. We have used Allan Figueroa for our personal insurance for a few years now. He helped us with our Auto, Home and Jewelry policies. Allan is thorough, patient and knowledgeable and took the time to do a full review of our needs versus just trying to sell us a policy. We felt that Allan had a comprehensive understanding of personal insurance and pointed out gaps that our other agent missed. It really felt like Allan cared about our needs and was honest about the process. The service we get with Allan is fantastic and his response times when we had questions were phenomenal. He is the best and we are forever loyal! Thanks for everything Allan and Servco!

Servco Pacific has been an affordable and dependable source for my insurance needs. My agent, Allan…read moreFigueroa, helped me and my wife find an excellent policy for our new car. He clearly explained the benefits of multiple policies that he found to make sure that I got the coverage that I was looking for. Allan truly cares for his clients and wants to ensure that they have the best coverage to fit their lifestyles. Though I've been lucky to not have any claims, Allan has always been reliable to answer any of my questions and needs. Thanks Allan and Servco!

I called several times around 3:45pm on a friday and another couple of days during the week around…read more4pm. No one answers the phone. Goes to voicemail. The website said they close at 4:30pm. Don't know if they're understaff ,leaving early or the hours are wrong

I guess giving them 1 star is a bit much. The service I have gotten has been sub par, the dealings…read moreI have had were extremely unprofessional. I would never reccomend them to anyone. I'm sure they get paid a commission. Happy to give my business to someone who appreciates me and deserves it. Someone who follows through on commitments. This company sucks!

Best insurance. Great service and very personal service ever. They anyway listen to me and met all…read moremy needs

Greg and his staff are always helpful and have been there for us for almost 30 years. Any…read morequestions we have are answered quickly and any changes we need are handled efficiently. We love having Greg and the office staff as our "personal" insurance partners for all of these past years.

Great experience with Jeanie! The team was professional, helpful, and found the perfect coverage…read morefor me at a great rate. They made everything easy to understand and were always available to answer my questions. Highly recommend!

This is my first time insurance purchasing story. About a month ago, I just got my first car…read more:))))!! After all the excitement has wind down, I sat in front of my computer and started searching for an insurance company. I first tried Geico and progressive, but I got overwhelmed when it asked me to choose my coverage. I mean, I don't even know what "liability" or" deductible" even mean, how am I suppose to know what kind of coverages I need. Then my friend was like, "you should get an insurance agent locally so that you have someone to answer your questions". Therefore I googled insurance agent near where I live. About a phone call and a day later I ended up having an appointment with my lovely agent Jeanie at her office on Bel Red road. Although I speaks English fluently, but my first language is Chinese, I was super confused when it comes to insurance terms. Luckily, her staff speaks Chinese was able to explain terminology in Chinese as well. When I first arrived, I didn't feel pushed to buy anything at all. There was just casual chatting, they all seems super nice and genial. They offered me coffee and tea and chocolate. I truly feel like I was treated as a friend. The most amazing part is that, American family insurance has the CHEAPEST rates for first time car buyers. Jeanie told me whether you just landed from another country, or you are buying your first car in your life, their company don't treat you as someone who has no insurance history. I mean Geico's quote for me was over $300 a month, even state farm's quote was $250. That's just not something a fresh out of college student can afford right now. My overall experience with my agent has been amazing so far. They are always fast at answer my emails, and address any concerns I may have. I will definitely come back and update more of my experience in the future. And i would definitely recommend her to my friends and family.

I can't say enough great things about Ezra and his team at State Farm. They handle all of my…read moreinsurance needs -- cars, homes, and life insurance -- and the level of service has been outstanding from day one. His team is always professional, responsive, knowledgeable, and genuinely cares about making sure my family and I are properly protected. Anytime I have questions or need help, they take the time to explain everything clearly and make the process easy and stress-free. What I appreciate most is the personal attention and honesty. I never feel like just another customer. Ezra and his team consistently go above and beyond to make sure we have the right coverage and are well taken care of. It's rare to find an insurance agent and team you can fully trust, and I'm grateful to have them in our corner. I highly recommend Ezra and his team to anyone looking for reliable insurance and exceptional customer service.

Easy to place order, very helpful staff. The biggest thing was they saved me about $1,200 on my car…read moreinsurance from my prior agent!!

After an aggravating attempt to get quotes for car and renter's insurance when I first moved to the…read morePacific NW, Kevin gathered quotes and set me up in a matter of minutes. He even found better rates than I had been quoted previously. He is a true professional for business insurance as well as personal lines.

Kevin is a true professional with a heart to serve. He will get the exact right coverage for you-…read moreno more, no less. He's helped with several of my clients already and has already saved one of my transactions from going sideways by jumping in and handling an insurance issue. Kevin makes getting a quote quick and painless. He's got a ton of options for insurance carriers and always finds the right policy that suits your needs. An excellent communicator, he truly knows his stuff and is passionate about his work. It's hard to find people like Kevin who've got your back. Call Kevin and get some quotes going so he can start saving you money!

I am Meiping Li . I am so appreciated with Kim 's quality service . I will recommend her to my…read morefriends.

Great insurance agent!!!! It's so hard to find responsible agents these days, esp after they sell…read moreyou a policy, customer service is nearly none, but it's completely opposite here at Safeinsur. Every time I need a document or have a question regarding my insurance policy, they always answer me promptly, and go extra miles to help me out. I feel like I am always taken care of with them. The price is also very compatible.

Worked with one of Marcel's agents. He was very thorough and reduced our insurance quite a bit…read more However our driving will now be monitored. Not sure I like them keeping track of all my driving info but it works if you are in a fixed income.

When Dan Peterson was there, we were very happy customers and well taken care of. Before he was…read morethere, I was very unhappy with my experience and on the verge of leaving when he took over my account. Since he's left, I made the decision to leave the Marcel Dore agency, I am still with State Farm and a happy State Farm customer, I just chose to request to change agents. Here's why: When they want to sell me something, the agency has called me upwards of five times a day. I had the same conversation with the same sales representative within a 30 minute time. And he completely forgot he spoke to me. That is how high volume this agency is. When I had a question regarding my daughter going off to college and any production in coverage or discount that may be available, I left a message for Stephen my new representative twice and never got a returned call after waiting three weeks. It took an angry voicemail for him to finally return my call and send me an email, never acknowledging that he failed to return my prior to messages. When I finally got Stephen on the phone, he proceeded to "educate" me, explaining that I've never met or heard from Marcel because he's so successful. He never has to work anymore and that's why he hires people to do the work for him. He didn't apologize or acknowledge that he never bothered to return my call, but he explained to me that I'm always welcome to log onto the app or call the 800 number. What is the point of having an agent and one who apparently never works if I have to constantly go to an app or call an 800 number and hold when I have a general question about my policy and I thought the purpose of the agency was to be available and have a local connection. Stephen also explained that they have thousands of customers and that they're incredibly busy when explaining why I could never get someone on the phone and would always have to wait between four hours and three weeks for a call back. I've decided to continue my relationship with State Farm and move to an agency that has three agents in it all who answer the phone during business hours. I'm also switching to an agency with women. I find it incredibly weird that in the nine years I was a client of Marcel Dore's agency, there was never a single woman working there that I saw or interacted. Thank you to Stephen for educating me in the ways Marcel Dore's agency feels about their client relationships. I am really excited to have my business transferred to an agency that values their clients and relationships.