Trupanion was easy to work with when handling our pet's claims. Claim approval was always quick and…read morethey worked directly with our vet. Thanks to Trupanion we were able to afford the best care for our beloved dog and help him live a long happy life. Strongly recommend this company

My 6-year old dog developed a huge abcess on his shoulder. We received pre-approval for surgery…read morewithin an hour and an estimate of what would be covered by Trupanion. They covered $4,000, our responsibility was $1,300. I couldn't be happier. It was a seamless process from beginning to end. This is our first time using Trupanion since we enrolled when our pup was 2 months old. It has more than paid for itself. The process was unbelievably smooth, start to finish. If only my own health-care insurance was so efficient!

Since they removed the ability to review on their page due to so many angry customers, I'm posting…read moreone here. I'm in the same boat as everyone else. Been paying since 2016, no claims, but regularly get over 100% premium increases. Since the class action lawsuits and buyouts, this company is unethical and they can't be trusted (class action suit is due to their nonpayment for claims).

I rescued my doggie, Roxy, from the SPCA shelter, after she was abandoned by her previous owner at…read morethe age of 4. She was a Lab mix. Roxy, unfortunately passed away last month but lived a good long life; almost 16.5 years; unusual for a large breed; due to excellent (human grade) food, supplements, Vet care and lots of love. I signed up with Healthy Paws Pet Insurance (HP) soon after adopting Roxy in 2013. At the time HP had reasonable insurance rates and was a relatively small company in Belleview WA. In 2013 I was paying a rate of $36.79 per month for coverage. Over the years the insurance premiums skyrocketed. By the time I cancelled the policy last month the premium had increased to $564.48 per month. My experience with HP's was mostly positive during the early years. Please be warned, however, Healthy Paws does not cover anything that has to do with "Wellness", preventative or of an "exam" nature. It seems to be highly counterintuitive that they would cover a more serious (and more expensive disease/ailment) than possibly preventing it in the first place with a wellness exam. I just don't get it. As time went on the premiums increased tremendously. There, apparently, is no cap for the increases that HP's hits its customers with. And they know that as the pet gets older you are stuck with them; you are uninsurable with anyone else and you need the insurance because you have a senior pet that might need the reimbursements (for medical care) that older dogs might typically require. During the last month of her life, as her arthritis, had become quite severe, the Vet prescribed a strong arthritis medication, requiring injections at the Vet. These were initially on a schedule of 2 times per week for approximately one month; and then once a week for the next month. Unfortunately, Roxy didn't survive past the first month or so. HPs was reimbursing me for the injection visits (under $50 per visit) for the first 4 visits and the last visit; but they rejected the claim for the 5th visit. Requiring claim to be reviewed by a review board. I addressed this after my dogs passing. Several emails and phone calls took place between me and HPs customer service and claims dept. HP's claims manager even stated that HPs did cover the injections (and that it was a covered item) yet they still required a board to review the claims. Multiple emails, phone calls and a board to review a claim that HPs deemed to be a covered claim but then to hold off on paying one $40 claim? Seriously.? I even received an email after my dog's passing (the policy was already canceled at that time because my dog had passed) from the claims manager saying Hello and hopefully you and your dog are doing well!!! It is extremely disheartening and unacceptable the total lack of empathy and compassion Healthy Paws shows to pet parents especially after their beloved pet has passed. It is quite apparent that the only thing Healthy Paws cares about is money. Below is a timeline/listing of the premiums charged by Healthy Paws to me to cover my dog. Please note that my dog never had anything major done: no major surgeries, no cancer; only, mostly non-invasive office-visit medical treatments. Oct 2013: $36.79 per month 2015: $42.67 per month 2017: $53.91 per month 2019: $73.43 per month 2020: $110.14 per month 2021: $165.21 2022: $311.31 2023: $207.47 (move to Texas) 2023 (Oct - anniversary date): $259.29 per month 2024: $359.85 per month 2025: $564.48 per month I do not recommend Healthy Paws; in general dealing with Healthy Paws has been an extremely frustrating, disappointing and expensive experience. You would be wise to stay as far away from Healthy Paws as possible!

I have had a great experience with Animal Health Care Center. The Vet is very knowledgeable and the…read morestaff friendly and helpful. They have a Vet. Nurse which makes a difference and being an RN myself I can say that with confidence. I like that the Vet. Is owner/operator and not someone unfamiliar with the business operating a franchise. So many will put everything into a business and then allow others to operate it. I haven't had to wait long but have had an appointment for my visits. The wait room is comfortable. The prices were the same as any other place, I didn't think they were over inflated. It's always up to you the pet parent to decide the final course of treatment anywhere. A vet. Is only going to make the recommendations and You can always ask what is really important and in your budget. Don't expect everyone (all the staff) to know everything , meaning names of uncommon diseases. I have never heard of all eye diseases either. I recommend this business and please treat others the way you would like to be treated. A check list of negativity is not the way to go. Namaste, God Bless as long as it's positive!

Unethical Prescription Denial & Hidden Fees! I am extremely frustrated with how this veterinary…read moreoffice handled a routine prescription request. On April 16, 2025, this clinic wrote a prescription for regular Simparica (flea & tick only -- NOT Simparica Trio). When I attempted to fill that prescription through Amazon, the clinic refused to approve it and informed me I would need to pay $29.99 again simply because I chose to purchase the medication outside of their office. I was later told the prescription had expired on July 1, 2025, meaning the prescription was only considered valid for about two and a half months -- something that was never clearly explained upfront. There was no medical issue, no exam required, no lapse in care, and no change in my dog's health. This was purely an administrative barrier tied to where I chose to buy the medication. To be clear: This clinic was not dispensing the medication, yet still demanded a $29.99 fee to "reissue" or approve a prescription that had already been written. This feels less like patient care and more like a paywall designed to discourage clients from using outside pharmacies. I understand veterinary clinics are businesses -- but refusing to approve valid prescriptions unless clients pay extra fees is unethical, misleading, and erodes trust. Many veterinary offices do not operate this way. If you plan to use Amazon, Chewy, or any online pharmacy, be aware that this clinic may deny prescription approvals and charge additional fees unless you buy directly from them. After this experience, I will be taking my business elsewhere.

I worked with Stacy Walker to help me find the appropriate medical and dental insurance after I…read moreretired. She was such a pleasure to work with and put my mind at ease with all of the numerous questions that I had. She spent a considerable amount of time researching the best options for me. I will definitely work with her in the future and would highly recommend her services to anyone needing help with insurance. Leslie Montgomery

I would give these clowns a negative star if I could ... they charged me triple for my commercial…read moreinsurance more than what I'm paying now and acted like that's just what the rate was ... I cancelled the policy and 2 days later I called progressive and had to cancel myself because they hadn't processed it yet ,, meanwhile I'm still paying for my insurance thinking it's cancelled... they're nice on the phone but for me personally it was a nightmare for my wallet

I ended up not using this company for my insurance needs but I really appreciated the time she…read morespent even after she realized they wouldn't be the most competitive for my industry and even gave me another recommendation.

Everyone is always friendly and helpful. My agent Erica Baker, is knowledgeable, and she does her…read morebest to find the good deals . definitely A& M is a recommended insurance office.

Tamara is exceptionally knowledgeable and doggedly persistent. Both skills make her very adept in…read moredealing with the insurance company and the State of Washington Licensing Department. I recommend her highly and thank her for her excellent service!!!

Tami finds the best fit for your insurance needs. You can trust her to work for you, not the…read moreinsurance companies. I have been with Tami for years.

Kathy was a big help with answering questions of our insurance questions! Thank you again Kathy!read more

Kathy was extremely professional and helped switch me over from our old insurance company with…read moreease. State Farm offered a more competitive rate with higher coverages. We are very satisfied with the knowledge and service provided. We'd definitely recommend Kathy at State Farm for all your insurance needs.

Amazing service with great value. 100%recommend this agency for Auto, Home Or Business insurance.read more

From the owner: Looking for insurance without the runaround? You’re in the right place…read more At Puget Sound Insurance, we’re an independent, local agency that shops top carriers for you. Carries like Foremost, National General, Safeco, Liberty Mutual, Progressive, GMAC and more. One call, multiple quotes. Easy. Home, Auto, Business, Commercial, SR-22, RV, Boat, Motorcycle — if it moves, floats, or needs protecting, we’ve got you covered. We serve the whole community, including our Spanish-speaking neighbors. ¡Hablamos español! Whether you prefer to walk in, call in, or hop online, we’re here to: • Spot risks before they become problems • Get you great coverage at the right price • Jump into action the second you need us Straightforward insurance. Real people. Local support. That’s Puget Sound Insurance. Let’s protect what matters most.

I have spent months struggling with health insurance, red tape, and clerical errors that weren't…read moremine but left me without insurance. I was at my wit's end recently after being told that I had missed open enrollment (despite having applied before the deadline), and that I couldn't get an exception made. I have medications that I had to stop cold turkey months ago and have been without, and have been dealing with health issues I couldn't really afford to get care for because I was told I had to wait until November for open enrollment to start again. I posted on Facebook asking friends for advice, assuming it was pointless. But then one of them said I should look into a broker - an option I had no idea was available, nor that it was free. I looked through a list of brokers and found Gary Franke and his team; they sounded good, so I requested help from them. And thank god I did, because I tell you what - after months of metaphorically pulling my hair out over how stressful the runaround of insurance was, especially when I don't have much knowledge on the subject - Gary Franke and Heffernan Insurance Brokers had me squared away in a few emails and a single phone call. I couldn't believe how simple the process was. Gary got my information - how much I make a year, what exactly I'm looking for / need help with - and narrowed the insurance plans down to two that he said would be the most affordable and the most helpful for me based on my needs. Then all I had to do was choose from the two, let him know, and he got me enrolled and activated. No fuss, no stress. He was friendly, empathetic, understanding, and answered all of my questions thoroughly and without judgement - even the ones I personally thought were probably dumb questions. He was even willing to discuss my options with a family member that has been trying to help me with the process of getting on insurance, if she had any other questions she wanted to ask him. Even after I was on an active plan, Gary and his team have encouraged me to come to them if I have any further questions, and made sure I know they're available for any other advice I may need in the future. In conclusion, I literally cannot recommend Gary Franke and his team enough. They got done in less than a week - and only took as long as that because I had to make my choice on the plans and slept on it - what I was on the verge of a breakdown trying to do on my own for months. If any of the many people I had spoken to on the myriad of phone calls with WA Healthplan Finder, or any of the insurance companies, had just once suggested a broker, I could have escaped so much stress. If you're on the fence about a broker - do it. It's so worth it, and you can't go wrong with Heffernan Insurance Brokers, and Gary Franke and his team. They are extremely knowledgeable about all this stuff, and genuinely want to help you with what you need and where you're at. There's a reason they have so many 5-star reviews here; and I promise that those reviews are telling the truth, because I know mine is. Reach out to them. I promise you won't regret it.

Buyer beware, Gary is unethical. Back in 2017, I moved to Bellevue Wa. and was in need of health…read moreinsurance. New to the game I was unaware broker's fees are paid by the health insurance companies. Tamara, who works with Gary, was the agent of record and did a good. However, months after I get a call from Gary stating, "Tamara forgot to bill you." Not knowing, I gave him my credit card info and was billed $75... Pretty slimy for a whopping $75. I would have sued if still live nearby.