My 6-year old dog developed a huge abcess on his shoulder. We received pre-approval for surgery…read morewithin an hour and an estimate of what would be covered by Trupanion. They covered $4,000, our responsibility was $1,300. I couldn't be happier. It was a seamless process from beginning to end. This is our first time using Trupanion since we enrolled when our pup was 2 months old. It has more than paid for itself. The process was unbelievably smooth, start to finish. If only my own health-care insurance was so efficient!

Absolute scam. Answered email within the 24hrs "to have immediate coverage", submitted claim,…read moredenied because it was a day after we admitted our pet into the hospital. Again, email within 24hrs for immediate coverage, got email that confirmed coverage, then denied. I've seen tons of complaints that their rates just quickly. I'm glad I saw it all before I bought in to it.

Since they removed the ability to review on their page due to so many angry customers, I'm posting…read moreone here. I'm in the same boat as everyone else. Been paying since 2016, no claims, but regularly get over 100% premium increases. Since the class action lawsuits and buyouts, this company is unethical and they can't be trusted (class action suit is due to their nonpayment for claims).

Healthy Paws informed me that my 15-year-old cat's monthly premium would rise from $75 to $448.17…read more Because of this increase, I had to find alternative coverage. In my opinion, this kind of jump in cost is unreasonable and made the plan unsustainable for us. I cannot recommend them.

Unethical Prescription Denial & Hidden Fees! I am extremely frustrated with how this veterinary…read moreoffice handled a routine prescription request. On April 16, 2025, this clinic wrote a prescription for regular Simparica (flea & tick only -- NOT Simparica Trio). When I attempted to fill that prescription through Amazon, the clinic refused to approve it and informed me I would need to pay $29.99 again simply because I chose to purchase the medication outside of their office. I was later told the prescription had expired on July 1, 2025, meaning the prescription was only considered valid for about two and a half months -- something that was never clearly explained upfront. There was no medical issue, no exam required, no lapse in care, and no change in my dog's health. This was purely an administrative barrier tied to where I chose to buy the medication. To be clear: This clinic was not dispensing the medication, yet still demanded a $29.99 fee to "reissue" or approve a prescription that had already been written. This feels less like patient care and more like a paywall designed to discourage clients from using outside pharmacies. I understand veterinary clinics are businesses -- but refusing to approve valid prescriptions unless clients pay extra fees is unethical, misleading, and erodes trust. Many veterinary offices do not operate this way. If you plan to use Amazon, Chewy, or any online pharmacy, be aware that this clinic may deny prescription approvals and charge additional fees unless you buy directly from them. After this experience, I will be taking my business elsewhere.

I came in from out of town on a pet emergency. I definitely wouldn't bring my animal back.read more

I worked with Stacy Walker to help me find the appropriate medical and dental insurance after I…read moreretired. She was such a pleasure to work with and put my mind at ease with all of the numerous questions that I had. She spent a considerable amount of time researching the best options for me. I will definitely work with her in the future and would highly recommend her services to anyone needing help with insurance. Leslie Montgomery

I wanted to share my experience regarding the property insurance quotes I requested from Alliance…read moreInsurance. On May 11th, I reached out to get quotes for five properties and received a callback from Piilani the following day, May 12th. Our initial conversation was pleasant, and Piilani took down all my information, mentioning that I should expect to receive quotes within 24 to 72 hours. However, after not hearing back, I followed up on May 19th and was informed that Piilani was busy and would return my call soon. Unfortunately, I never received a call back. I tried once more on May 29th, and again I was told Piilani was unavailable and would contact me when possible. Despite these multiple follow-ups, I didn't get any response. Based on this pattern, it seems clear that Alliance Insurance is not interested in my business. Fortunately, there are plenty of insurance brokers and companies out there, so I'll be moving forward with other options.

I love A & M Insurance. They are really amazing and helpful. I have Pemco Insurance, but having A…read more& M as my insurance broker has saved me time and money. They are always available via email or phone get back to me immediately when I have a concern. They answer the phone and I am not put on hold as I was when I called Pemco directly. I've been with them for years and highly recommend them to everyone who wants to improve their insurance premiums and experience. I have a homeowner's policy they keep an eye on too. When I make a change just for a short time because I don't drive my 2nd vehicle all the time they are happy to change my policy without making it a big deal. They don't charge me to make changes. Tell them I recommended you to them. I want to make them smile because they have made me smile. That's saying something when it comes to car insurance.

I ended up not using this company for my insurance needs but I really appreciated the time she…read morespent even after she realized they wouldn't be the most competitive for my industry and even gave me another recommendation.

Tamara is exceptionally knowledgeable and doggedly persistent. Both skills make her very adept in…read moredealing with the insurance company and the State of Washington Licensing Department. I recommend her highly and thank her for her excellent service!!!

Tami finds the best fit for your insurance needs. You can trust her to work for you, not the…read moreinsurance companies. I have been with Tami for years.

Kathy was a big help with answering questions of our insurance questions! Thank you again Kathy!read more

Kathy was extremely professional and helped switch me over from our old insurance company with…read moreease. State Farm offered a more competitive rate with higher coverages. We are very satisfied with the knowledge and service provided. We'd definitely recommend Kathy at State Farm for all your insurance needs.

Amazing service with great value. 100%recommend this agency for Auto, Home Or Business insurance.read more

From the owner: Looking for insurance without the runaround? You’re in the right place…read more At Puget Sound Insurance, we’re an independent, local agency that shops top carriers for you. Carries like Foremost, National General, Safeco, Liberty Mutual, Progressive, GMAC and more. One call, multiple quotes. Easy. Home, Auto, Business, Commercial, SR-22, RV, Boat, Motorcycle — if it moves, floats, or needs protecting, we’ve got you covered. We serve the whole community, including our Spanish-speaking neighbors. ¡Hablamos español! Whether you prefer to walk in, call in, or hop online, we’re here to: • Spot risks before they become problems • Get you great coverage at the right price • Jump into action the second you need us Straightforward insurance. Real people. Local support. That’s Puget Sound Insurance. Let’s protect what matters most.

Very impressed with the staff knowledge and responsiveness. Nicole was so helpful and was very…read morepatient with my schedule and took the time to answer all of my questions. I highly recommend this agency for all of your insurance needs.

Great customer service handling all my auto/house insurance. People are very nice and friendly at…read morethis agency and respond to email/phone very quickly with clear explanations. Very professional and patient.