I went in to get a Live Scan and making a reservation was fairly easy. The lady that answered my…read morecall gave me a general price for my needs. It wasn't precisely the exact cost but it was close. I arrived on schedule and it took about 5 minutes to get the finger printing lady to show me into a room to get my prints. It was fairly easy and quick and I was given a receipt and I was on my merry way. The front lobby was clean and open and people were professional. I'd come again to do the Live scan again if needed. Currently they are looking for police officers to fill positions so if you want to move laterally they'll pay you $20k bonus to do it.

I visited this police station seeking assistance with a report request, and unfortunately the…read morecustomer service I received was disappointing. Yvonne Llamas was unhelpful and appeared unwilling to assist me from the beginning. Because I needed assistance in Spanish, another employee was initially asked to help, but when Ms. Llamas became involved again, the interaction continued to feel unprofessional and discourteous. I understand that public service employees can be busy and deal with many requests throughout the day, but members of the public deserve to be treated with respect and professionalism. A more courteous attitude and a willingness to help would have made a significant difference. I hope management reviews this feedback and continues to emphasize the importance of providing professional, respectful service to everyone who comes in seeking assistance

Came to have my fix it ticket cleared off. I had no issues, service was fast and easy.read more

My experience with this organization is nothing short of horrible. I received a ticket in the mail…read moretoday with shock, disbelief, and anger. I was never issued a ticket on 5/28/2023! I called 911 on this day to report a hit & run that occurred to my loved ones & I. We followed the vehicle and the 911 dispatcher told us not to follow, and let us know an officer was going to be sent to our location. The officer arrived and he got the information needed & we sent him the pictures of the car that committed the hit and run on us. My husband (slightly intoxicated), sister in law, & I were on our way to dinner before the hit & run & I offered to drive since I was sober. The officer never once followed up with me if he needed any more information, we still don't know what happened to the hit & run driver. Now on 10/20/2023 I received a citation, court summons, and proof of service via mail. Officer Jorge Lopez Badge #23193 committed perjury by signing a form stating that reads "On 5/28/2023, I served this notice of correction" on the proof of service form that he signed. I did not receive a citation or notice on 5/28/2023. I called you guys for HELP!

A car hit my mom at Costco parking lot and just to make a report they took 4 hours to arrive we…read morekept calling to get a time or arrival like every hour and everyone is so rude just because is the police they think they can do whatever they want and be rude.

If I can rate it 0 stars I would because someone stole my husbands tools they took $4,000 worth in…read moretools alone I called to report it and deputy Alatorre took days just to file the report I provided model numbers and serial numbers then when I found some of the items listed for sale on Facebook marketplace at a pawn shop in Whitter I called the station so they can help me get them back to which they haven't done so and now one of the tools has been soled I called again and said they aren't going to really do anything about it since I didn't provide serial numbers to which I said I did and he said he can hand the report to a deputy but doesn't guarantee anything will be done about it

I don't want to get into the personal details, but long story short I came here to ask how I should…read morehandle a situation that I was in, and the deputy gave me a very detailed explanation on numerous ways of tackling it. In the end, the situation was resolved without much hassle on my part after taking his advice, and for that I'm very grateful!

We have people around are area who set illegal fireworks and they do thing to stop them.read more

We found their Norwalk office pretty helpful obtaining the background check needed for employment…read more An appointment was not required and the wait time wasn't bad. However, be prepared to pay in CASH or CHECK only. I'm not a person who carries cash nor antiquated checks. They will NOT accept DEBIT cards. Fortunately, there are banks nearby.

Hi, I got a parking ticket recently. This is obviously fair, I messed up. So I'm happy to pay this…read moreASAP to get it out of the way. This is going to be a long rant. The ticket hasn't popped up on the website for a week, and so I make a call to the office. Note that this ticket doesn't have the penalty amount due on the bottom, and the writing by the officer is not the most legible everywhere else (the reason for the ticket). I've also tried paying online, and it fails despite the ticket number being correct. Of course, it doesn't look like the tech and web apps here are maintained well, from an SE point of view. So I proceed with the call. After going through the bot, it determines that there is no ticket on the file, which means permissions haven't been enabled yet. So I get carried over to customer service: I get a lady on the phone, and I'm sure she's had better days and isn't always like this. However, right off the bat she's very rude and her pronounciation and emphasis of important words is not the best (but I don't mind this at all, but maybe she was rude because I was having trouble hearing her?). I'll even list the time I called the office (2:08), so she knows exactly who this is. She sarcastically says, "Did the officer give you a blank ticket?" after I answered her question about the penalty amount being non-existent. **No shit** it's not a blank ticket, how do you think I even called the office in the first place? Later, she asks me, "OK so what did the officer cite you for?" I stated that I'm not sure, I'm being cited for parking incorrectly and the ticket is not legible. And of course, she has to say "Well obviously you're being cited for a parking ticket, but what is the reason." I once again state that the ticket is not legible, because I just want to quickly get to the bot because talking with her is pointless. At the very end, she quickly gets me to the bot and presses a button to allow me to pay, and she does this very quickly and hangs up without any closing statements. Obviously, if I could get the bot instead of a customer service drone, I would have preferred to do that. She clearly hates her job and her life -- I wonder if the other customer service representatives are like that here? If you want to do your job properly, go through the script. And don't forget the "Have a nice day" at the end. It isn't that hard, and your job is going to be automated away if you're that poor at the one thing that separates you from a bot.

HORRIBLE SERVICE.. the male cadete was very nice and patient, he got all my information down that…read morehe needed.. sadly he doesn't speak Spanish. We waited here for 1hr and a half, we were told that the person who was going to help us was on their way to the station.. there were NO POLICE OFFICERS IN SIGHT. NO ONE IS HERE TO HELP IN THIS OFFICE. HORRIBLE SERVICE!!!

Completely useless police department I have a minute order for custody and they refused it and…read moreforce it and they were extremely rude. I asked to speak to a supervisor and never spoke to one they claim there was one there, but I wasn't there, so I don't know if I can give them a zero I would. This is the worst Police Department to ever exist. Completely useless.

Two things - Both are Five Stars…read more 1. When you call them and are put on hold, the hold music if the best hold music I have ever heard (FUNKY JAMS) (maybe not Shazam Time, but it will get you movin if you are using Speakerphone) 2. Crystal in Records was very helpful, personable, resourceful and is a great asset to the department Her help saved me a lot of time.

28-year old, Alhambra Police Department Officer Alec Sanders was killed while in pursuit of a…read morestolen vehicle :( RIP brother Thin Blue Line

LAPD RECRUIT CADETS, with all due respect for all the men and women that are training as a cadet…read morepolice officer I respect you all in training to be an police officer in Los Angeles County with high crime, life threatening risks. The injured recruits in Whittier should have ever taken place! The big question is WHY ARE RECRUIT CADETS RUNNING ON PUBLIC VEHICLE TRANSPORTATION ROAD WAYS? Obviously this training procedures should take place on a TRACK OR FIELD, built for just that! A Track or field specific area for training recruits! please gather funds to build such a track or field in order to invest in safety needed for the training for all cadets in Los Angeles to use as a safe area to train for carrer in protection out city! if thesee recruit cadets are training for our safety shouldn't we give them a safe place to train? SAFETY IF FIRST, right? May God protect and recover these brave men snd women and find a appropriate training venues to carry out safe training locations. Running in our streets is obviously not safe! Ingrid Haffey, Los Angeles Resident and Former Director of Safety & Risk Management riskminded@gmail.com

They used to be more open to public letting us use the gym for pick up b ball few nights a week…read more Don't know why they placed the hall/ study center right at the corner blocking hills and Mountain View with a white and grey building. And bring back the yellow star surrounded by the flowers and training course. Ps I have season 4 of The Academy on DVD if you want to trade for a day or two.

Ticket for no front license plate is the dumbest and stupidest thing ever. Like come on we have a…read moreplate at the back with all the info you guys need to make sure car is registered the front plate help you out in no way. You ran the plate it tell u if am update to be on the road and who own the car. Front plate ticket is stupid

Fuck whoever d. mendoza 14497 is. I was already FULLY stopped at a stop sign when he barely pulls…read morein, i proceeded to go because again I ALREADY STOPPED, he decided to go out of his way not even fully stopping himself to pull me over and had the biggest attitude the whole time. after the stop was over he wanted to make his dramatic exit by making a dangerous u-turn while on a motorcycle, but me "not fully stopping at a sign" that NOBODY was at but us lol. pathetic, fix your attitudes and find some real crime.

Highly professional courteous office staff plus Outstanding Police Officers protect the City Of…read moreCovina 24/7. Public Safety is Job # 1 and CPD Doses Not Disappoint ! Thank You Don R

!!! OFFICER ORTEGA !!!…read more The very opposite of a "professional". Hoping this reaches the right people in the department but I recommend for future ride alongs, you don't appoint him as one of the officers to lead or take interns on ride alongs. Texting and having flirtatious phone calls after hours is wrong on so many levels, and to be actively flirting during the ride alongs is even worse. Knowing the intern is in a relationship and still pushing your chances is really disrespectful.