Do not be fooled by the pretty pictures, the staff is very rude and has bad customer service. If…read moreyou want a happy vacation do not stay here. The business needs to spend more time catering to customers then on their Instagram.

GREAT........Great little hotel, super duper nice staff. Secure entry with only a handful of rooms…read more Wonderfully relaxing roof top lounge to relax, read etc. NOT SO GREAT.... Pay for A/C per night, no screens on the windows to let in fresh air at night with out bugs coming in also. THE NOISE. Super LOUD clubs all around the hotel that plays VERY loud music until 4AM... I used earplugs and still could make out every word of every song. One of our friends room was super moldy/stuffy. Terrible wifi. You can not get it in any of the rooms. (our group had 3 rooms)

Location is perfect. Everything was walking distance. Staff was very friendly and professional. The…read moremorning coffee, tea and cold water in the lobby was a nice personal touch. Felt safe since they are very strict with non-guest visitors passed the lobby. The bar downstairs has a DJ on the weekends. So bring earplugs if you need to sleep before 2am. It was convenient for me to party down at the bar until 12am and walk up to my room when I was tired. The rooftop shared patio had plenty of space and great views of the ocean to sit and enjoy while you meet other hotel guests.

The view was outstanding but the noise level coming from the dj downstairs was no joke! The bass…read morewas very annoying. We rented the penthouse #2 which was spacious but beds were uncomfortable. One visit was enough for me to not return. Staff was friendly but overall experience was meh.

My wife and I have now stayed at Hotel Vogue 3 times over the past 3 years and we have thoroughly…read moreenjoyed each visit. We just got back from spending a week there and had a great time. To me there are two things that really make this hotel special- the fantastic owners and the amazing staff who are so hospitable and accommodating, and the tranquil environment. Once you come in off the street and head back to the bungalows. Also the grounds are meticulously cared for, the decor is fantastic and authentic Mexican, and the bungalows come equipped with mini fridge, coffee maker, toaster oven and microwave along with dishes, cups etc... Everyone goes above and beyond to make our stays relaxing and fun. The pool is great and usually very quiet. They also have Tommy Bahama beach chairs and umbrellas and beach towels that you can take to the beach which is a couple minute walk, so you don't have to bring any of this stuff or worry about renting it. If you're looking for a great experience give Hotel Vogue a try! They are simply the best!

Clean, SAFE, friendly, authentic, private, spacious....I cannot say enough about how amazing Hotel…read moreVogue is! WE WERE IN HEAVEN at Hotel Vogue! First, there is the Hotel Vogue staff -- the most friendly, kind, helpful and knowledgeable staff you will find anywhere! The owner, Marv, felt like family immediately. He was so friendly and made it feel like home. The front desk staff, especially Kevin, were all so amazing and helpful with local recommendations and all round kindness. Let's not forget about Pinata...the cutest and most affectionate hotel pup you WILL EVER MEET!!! She made us smile every day and we were so happy she was constantly wagging around and giving us love. We felt so incredibly safe at Hotel Vogue. We often even found that we were leaving our bags out on our open patio for long periods of time because Hotel Vogue is so safe. They had someone at the front door always and a private security gate PLUS a coded door at night so that you always felt very safe. The facilities in this hotel are BEAUTIFUL. Everything is very clean, comfortable, spacious and you feel like you are in a private oasis when you enter. It's right in the middle of town, but you don't feel like it once you enter Hotel Vogue. The amazing plants and wildlife makes you feel like you are in a tropical paradise. The rooms are very spacious and extremely comfortable - they have made a beautiful space that is so authentic to the Mexican culture which is what we loved most. Even though the owners, Marv and Mary, are from Michigan, they have created the most authentic and beautiful space at Hotel Vogue. We cannot express how much we loved staying here for our honeymoon and NO DOUBT we will be back again! Thank you for everything Hotel Vogue!!

Gorgeous. Elegant but never stuffy. Warm Mexican staff. Paradise. I Felt lucky to be alive every…read moremorning stepping out of the wrap around glass doors to the wrap around balconies! What a view. Huge condos inside too and outside there's space to relax and find your own privacy spot if with a whole family . VERY SAFE. Loved the many loungers and hammocks on the semi private beach by cafe/bar and the beach roaming musicians were a lot of fun. Equipment rentals of all water toys/tours/private yacht and deep sea fishing very close, walking distance. I have stayed at all the other top condo facilities (like Palisades, Venetian, Luminara) they have skimpy rocky beaches, no shade, no food and drinks on beach at sunset. The others are also located in congested spots either Blaring speakers for Kid games or margaritas till you drop DJs, scantily clad dancing women type scene. Why rent class and be surrounded by everything but. At sunset the local culture comes to life with roving Banda and Norteno groups. Brews years had amazing fireworks. It's an adult atmosphere though on holidays there probably will be children but I children place but it's not a problem. You are in walking distance to the pick up/drop off area for most tours the concierge staff can set up anything!! I loved the on site salon and masseuses. Gym is great to keep in shape. Business center to help with anything in that area. Huge pools and delicious jacuzzi's for the sunset view. Elegant but not stuffy.. nice blend of Americans, Canadians and Mexicans. Kid friendly but doesn't overwhelm the taste of the place.

first thing that comes to mind are the BIG gold potato faces that start in the street and run tight…read morethru the pool area, even in the pool! if you get a front facing room the water views are exceptional! The rooms generally have elevators that open right into the apartment for the larger rentals. they have 2 large pools with those 15 foot potato's in them... and a fitness center in the front right corner. they have a great beach front with volleyball area.

Stayed here on our first trip to PV. This place definitely had its pros and cons. Here is our…read morehonest review. So Pros...The room itself was very nice. We stayed in room 301. It had a very nice loft feel with a complete sliding door to open up the space. The bed in the upper loft was comfortable and they did provide a fan. I would suggest putting a mirror up there for the ladies so they don't have to walk up and down the stairs to view outfits. Although we had no difficulty with hot water, they do ask you to limit your shower to 5 minutes. We had no problem getting room service when requested. Our unit had a washer/dryer, which we also found very helpful. The rooftop pool was beautiful with amazing views... until about day 4 of our trip ( then became cloudy with a yellow ish hue). We didn't use it after that. This place is on the main road so it was in the heart of everything, and within walking distance of the Malecon. The Cons...NOISE NOISE NOISE..... the city doesn't get quite until about 4am. Our loft faced the road and we could hear everything. The bikes, trucks, semis, cars, ambulances, motorcycles, and people. 24/7. There are no quite times. This might be okay for others, but was definitely an issue for us. There is also constant traffic in and out of the building at all hours. Often extremely loud at times. This building has an elevator that was only available about half the time, maybe less. The unit we rented was for 4 ppl, and they provided dishes for 2. And lastly, the fridge on the rooftop would not stay on, none of the string lights worked and neither did the grill or rooftop stove. There were also no hammocks. The pictures on the web for the rooftop did not match what we saw. So in summary, for the amount of money we spent to stay here and what we experienced, we would not stay again.

We stayed in room 101…read more This is the cheapest room, on the ground floor right next to the front door. We had a good time and I would stay here again. Pros: - Comfortable room (not huge but decently sized) - Clean - Spacious - Good value - Convenient location near all the good street taco places, away from the busy part of town near the beach but still close enough to walk - Lovely rooftop pool and hangout area - Friendly and responsive host (Sammy) - Friendly and helpful housekeeper Cons: - Noisy (this didn't bother me but may bother others). You can hear the road noise, people coming in and out - Hot water needed some finagling to get it to work (instructions were posted) - The table in the room is a high top so not very comfortable if you intend to work in the room

Due to the recent security concerns in Puerto Vallarta, our travel plans were impacted and the…read morestaff was not concerned with our safety and were unwilling to make any slight accommodations for us. For US travelers specifically heading to this area, we very wary of this hotel.

I had the pleasure of staying at the Casablanca Sayulita Hotel last week and the entire experience,…read morefrom beginning to end, did not disappoint. I came here with a large group (renting out most of the space), so we basically had the entire place to ourselves. That means access to 2 huge pools - one more private and one overlooking the water, the main kitchen area with a large outdoor dining/activity space, the beach on our doorsteps (chairs included), and beautiful rooms - each of which had not 1 but 2 balconies overlooking either the water or the trees. Each room also had a large bathroom, sizable kitchen area with plates, cutlery, and a coffee machine, and a living area. Pretty good for the price we paid. On the property there were tons of showers and faucets to get the sand off which was much needed since we spent a lot of time doing beach or pool activities. The hotel staff was so sweet and really made us feel safe and at home. Nelson walked around the grounds and always asked if we needed help, both day AND night. Talk about wonderful service. We ate a few meals in town, which is walking distance from the property. During the day, we walked along the beach. At night, we opted to walk through the neighborhood (we had a big group, but use your own discretion since some parts are not very well lit). Either way, it's about a 10 minute walk or 5 minute golf cart ride (you can rent one here if you'd like). If you're coming from PVR airport, an Uber ride will set you back about $40 USD, which is pretty good considering the ride itself is about 40 minutes without traffic. You can also rent a cab through the hotel but that's a bit more expensive - probably about $10 or $20 extra. Still worth it, I think. The rooms and property were pretty spotless, but we had a few instances of critters getting in, so just be mindful about leaving your windows and doors open. Everyone on the property speaks English so don't fret if you don't speak Spanish. When you check in, they'll place a $50 USD charge on your card for a beach towel (I guess people have stolen them in the past). When you check out, just hand in your towel and room key and the money will be refunded to your credit card. We really had a wonderful stay. I can't say enough good things about Casablanca Sayulita.

Somehow it doesn't feel right to stay in a sleek and modern luxury resort in Puerto Vallarta. Maybe…read morethat's because I'm basically a cheapskate, so in response, Jamie W found this riverfront boutique hotel on the edge of Zona Romantica for just $64 per night. Such a deal as it was in a quiet residential neighborhood but within easy walking distance to popular restaurants and bars as well as the Malecon. For three nights, we stayed on the second floor in the purple and gray Korvette room which had a comfortable Queen bed and a nice balcony overlooking the river. It was a bucolic woodsy setting with birds chirping and the sporadic rumble of motor scooters below us. The entire hotel was decorated to the hilt with eccentric bric-a-brac that must surely reflect the eclectic taste of the owner. The hotel's homey vibe extended even to the house cat who had its own Victorian brass bed. We took advantage of the complimentary margaritas available upon arrival. The bartender was up on the rooftop terrace on the seventh floor. The sunset view was spectacular, and there was a small lap pool that looked inviting had it been able to accommodate more than one swimming guest at a time. RELATED - Exploring Puerto Vallarta? Here's my collection of places I've visited and reviewed: https://bit.ly/3DCxcdR

We had a wonderful ten-night stay at this cozy hotel. On the banks of the Rio Cuale, the Rivera del…read moreRio is a funky, colorful, folk art-laden 19-room inn staffed by very pleasant personnel. We stayed in the spacious Carlotta suite: bedroom with a very comfortable king-size bed, kitchen, large living room and two bathrooms. The hotel's second-floor dining room serves a solid breakfast--sliced fruit, orange juice and mains ranging from huevos rancheros and chilaquiles to pancakes and oatmeal. Bottomless cups of coffee are poured by the friendly staff who double as housekeepers. The seventh floor is home to a pool and bar with great views, and the domain of bartender Jesus who makes a great margarita. I don't know if Señor Rigo is officially the concierge, but he was on top of his game when it came to arranging for taxis and a rental car. We really enjoyed the location, an easy stroll from the beating heart of Zona Romántica with its throngs of people and abundance of street-side 25-peso taco stands, bars and sit-down restaurants. Within a block or two were markets, farmacias, and a laundry that charged 20 pesos a kilo for same-day service. This hotel is best for travelers looking for unique lodging. Tourists will find plenty of high-rise, sanitized hotels elsewhere in PV.

Where to begin? That's easy - brand new boutique hotel near the Guadalupe Cathedral just a few…read moreminutes walking distance to Zona Romantica. Let's start with it being brand new. Cinco22 is literally the equivalent of The Cosmo in Las Vegas for Puerto Vallarta. Everything is sleek, great finishes, beautiful beds, modern and up to very high standards. The lounge areas (which are many) have great seating for conversation or drinks. The view is beautiful and looks out to the ocean. Only down side is that the rooms don't have views, but that's why you have the fantastic outside lounging areas. Now, let's talk about the service - impeccable! Every single employee is gracious, polite and attentive. From checking in, to ordering drinks to the food service they provided was beyond par and very stark contrast to the rest of hotel options in PV. Agustin Conchola was a phenomenal general manager and literally did all he could to ensure our stay was beyond expectations. Not only was he attentive, but he genuinely cared about getting to know us and having great conversation. Again, this stark contrast to a hotel liked Blue Chairs, where the management nor employees pay any attention. Thank you Agustin for being a great host at your beautiful new hotel! Let's talk price - absolutely affordable and great value for the price. To get a fabulous, modern and sexy hotel for around $50-80 dollars a night is unbelievable, but it's right there at Cinco22. You literally cannot be the price for the service, amenities and value you get. Plus, if you want to cab it to Zona Romantica it's 100 pesos, so a $5 cab ride. There was a group of 10-15 gay guys who stayed at this hotel. Even though the hotel hasn't received a gay following just quite yet. I hope that changes, because the property is phenomenal and the gays deserve a beautiful place to stay at such as Cinco22 compared to sub-par properties like Blue Chairs. See you again Cinco22 and thank you to the staff for the fantastic experience!

Cinco 22 Hotel B&B is an excellent hotel with amazing and polite staff. I've been to Puerto…read moreVallarta 2x before and stayed in other hotels- this by far has been the BEST place to stay. From the moment I checked in, I felt a warm welcoming from Hector and Agustin. Not only did they get me situated with my room, WiFi and safe code lock- they gave me a tour of the property. This place is a gem. There are two breathtaking terraces that if I could stay there all day in a lounge chair/bed and a glass of bubbles- I would. The kitchen was clean and accessible And at night time-there are these unique-colorful light fixtures that make the place look so trendy. I love all the bright colors against the white building. Waking up every morning to the smiling faces of Paola, Brisie, Lupita, Juan, Mario and Agustin was very delightful. Everyone was so sweet. They asked what I wanted for breakfast and made it fresh on the spot. I remember my first morning there I asked if they had cream cheese for my bagel and they didn't (and I was totally okay with using butter I swear) but they PROMISED me they would have it tomorrow morning- and they did! Little details like that made me feel right at home. The staff want to cater to you and they do it very humbly. I stayed in the "Azul" room. I give this room 5 stars! The room itself if beautiful. My view was awesome and the details in the room were modern- sheik and clean- which I loved. My bed was so comfortable and I loved the AC and ceiling fan, too. I forgot to mention I was traveling with a group of 15+ family and friends- 7 of which were also staying at Cinco 22. After our adventure to the Marietas Islands hidden beach- Agustine and my brother's coordinated a wonderful buffet-style dinner for our large group. We had Pork and Shrimp Fajitas, beans, Cilantro rice and fresh Guacamole with tortilla chips. It was soooo delicious. Not to mention there was pretty much a full bar, since our group LOVES to drink and we never travel empty handed. Overall, I couldn't have anything else more positive to say about this place. The property is gorgeous, the staff and service is impeccable. I will continue to stay here every time I come to Puerto Vallarta because I bonded with every single employee and consider them like family. Thank you Paola, Lupe, Brisie, Juan, Mario, Hector, Emilio and Agustin at Cinco 22 for making my stay amazing! I can't wait to come visit you guys again soon!