I purchased a pre-owned violin here at a great price. They were very helpful and knowledgeable, and…read morewhen I needed a repair he fixed it happily and quickly. We are very pleased with the service and recommend them as a great local business!

Horrifying experience. Bob Kain was demeaning, rude, and shockingly unprofessional…read more As we teach privately and rent several instruments to our students, my husband and I were looking for new violins in which to invest. We found a few on Craigslist. We also found Country String Shop on Google and popped in for a look. Bob seemed a kind---albeit anxious---man. He shuttled us towards his most expensive violins in the thousands of dollars range and seemed annoyed when I asked about his less expensive violins. We tried several and went home to consider a Vuillaume copy though it was more expensive than we had wanted to spend. Later, I went to try a Strad copy from a Craigslist seller and learned that the Vuillaume copy at Country String Shop was actually his on consignment, which was merely an interesting point. A few days later, I returned to Bob Kain's and left a substantial deposit to try out two violins and several bows over a weekend, per purchasing protocol. I have never known any serious musician to purchase an expensive instrument or bow without first testing them in various acoustic settings. That Sunday, my husband and I performed with several different violins we were considering in a large hall at a local church that Sunday to test the performance power of each violin. The Strad copy easily outperformed the rest and was worth most for its price at only several hundred dollars. We purchased that one and a different Craigslist seller's Strad copy whose value-to-cost ratio was also extremely high. Despite not desiring to purchase either of his two violins at this time, we decided to purchase a case, bow, and strings from Bob to thank him for his time. Upon returning the instrument, I was only able to say, "Unfortunately" before Bob yelled at me, "I just knew you weren't going to buy this violin from me! You played me for a fool! You just needed a violin to play over the weekend! [Owner of Strad copy] came in earlier today and I know what games you guys are playing. You never were going to buy anything from me!" He threw my deposit check at me and stormed off. I was thunderstruck and never got a chance to thank him for his time and make the bow, case, and strings purchase. As we own five instruments and have numerous friends who would happily lend us violins were we in need, I must say we did not "just need a violin to play over the weekend." Had the Vuillaume copy strikingly outperformed the other violins we were considering, we would have made the purchase. Bob's accusations were misdirected and unfortunate. He later went on to tell other customers that I bought a violin from him and then returned it and demanded my money back. This is a complete fabrication, and I can show every carbon copy of my checkbooks and credit card history showing I never made such a purchase. Perhaps he decided that my deposit money was purchase money, but that would be highly delusional, as he gave me a receipt saying "Deposit for violin and 3 bows," not "Purchase." If he did believe my deposit to be a purchase, I believe he would have given me a purchase receipt of some sort. Akin to Wyatt True's review, Bob treated me terribly for having had two brief impersonal encounters with me as a customer. Despite being a small man, his volatile behavior and lack of professionalism put me in quite a fright. Needless to say, we cannot recommend this business to you.

My 13 year old son has taken piano and voice lessons with Giovanna for three years and it has been…read morea wonderful experience! She is talented, kind, funny, patient, firm and most importantly, has made learning fun for my son. His piano skills improve each week and I credit Giovanna for providing interesting music that motivates him to practice. Giovanna also caught a medical issue with my son's voice, allowing him to get treated for vocal nodes. I highly recommend Giovanna for your child's piano and/or voice lessons. She's the best!

After many problems with my Fender Blues Jr. and the totally useless efforts of the Fender…read more"official" repair service, Steve actually revived my Blues Jr. He found the problem and - per my request - also modified it to sound better than before. And all this fast, professional and on a budget. Excellent work and service. Check him out for Tube Amp repairs and also if you are looking for a boutique Amp on a budget. He is the manufacturer of "Ugly Amps" - which are actually NOT ugly. And they sound great on top of it.

So, in regard to my previous review, I figured I'd share the owner's response to both me and my…read morepartner. To me, this response avoids taking responsibility or showing much professionalism. It also includes claims that simply aren't true--at no point did we tell anyone to go to our uncle's shop or say he'd do a better job. That never happened. We 100% do NOT have an uncle or bloodline family that has a shop. Weird how he chose to go with that fabricated claim. The guy was Carly's coworkers brother.. I did get a laugh out of the part where he says he's reporting my reviews. Personally, I'd rather they stay up. Let people read both sides and decide for themselves what happened. If you're confident in your version of events, there shouldn't be any issue with people seeing both perspectives. Below is the series of events paraphrase.. My girlfriend and I were in the store while another couple was discussing selling a large reggae record collection. The owner was already talking about other stores and possible buyers for a collection of that size. Since the conversation was already centered around outside options, my girlfriend casually mentioned another local shop that might also be interested. The response was immediate and hostile. Instead of simply saying he preferred competitors not be mentioned in his store, he repeatedly raised his voice, saying it was "unethical" and asking, "How dare you come into my store and try to steal people?" His voice got louder each time. The interaction became so uncomfortable that another customer followed us outside afterward to make sure we were okay. Even the couple involved commented on how strange and over-the-top the reaction was. What makes this especially confusing is that the conversation was already about alternative stores and potential buyers. We're customers, not business owners. Most people wouldn't expect that mentioning another local shop in that context would lead to being publicly yelled at. Needless to say, I won't be returning, and I can't recommend a business that treats customers this way. If you take this review with a grain of salt, that's completely fair--but understand that, in our experience, simply mentioning another local business during a conversation that was already about other shops was enough to earn a public scolding. The photo below includes the owner's response. It conveniently leaves out the fact that we had already been talking with the couple and that multiple outside options had already been discussed before Carly made her suggestion. He's entitled to his version of events, but it doesn't reflect what happened that day. Regardless of the disagreement, I don't believe it's appropriate for a business owner to speak to customers--especially by repeatedly yelling at a young woman--in the way he did.

They were great about buying my old 8tracks and player. They do have a wide selection of records…read moreand other formats of music in their collection.

I have used Carr's Piano Service for over 15 years and would recommend MIke highly. He is very…read morecompetent and professional and takes pride in his work.

Ordered a hard to find double violin case with green interior. It was packaged extremely well with…read morezero damage. All the original packaging from the manufacturer was still around the case! It came very quickly as well, and I was updated as to when it would be received.Yet another great experience from this company.

Ordering an expensive violin bow by mail order would ordinarily seem risky, but no such worries…read morewith JS Fisher. Jim Fisher answered all my questions quickly and completely. The bow was well-packed and arrived in perfect order. It is a beautiful piece, and appears to be everything I was hoping for. I will be directing my future violin needs in their direction going forward.

Great selections and well organized and easy to find what I was looking for. Very helpful staff.read more

The only problem with Record Connection is there is too much to see! That's not a bad thing either…read more :) I have browsed through "record" stores all over and this has all of them beat, hands down. Massive selection, very good quality and about the only organized 45 collection I have seen for a long time. I live in MD and they're about 2.5 hours away, but it's worth the trip. I'll be going back as soon as my wallet allows.

My mother's little doll is so precious to me. But she was held together by band aides and in…read moreterrible shape. Kay did a wonderful job in rehabbing her. Kay's service was timely and professional. Could not be happier.

My daughter's beautiful doll from Oman had her arm break off while we were on vacation. This doll…read moreis not replaceable, and we were devastated. I tried everything to reattach it. Thankfully, we found Kay and Village Doll Hospital. We corresponded via text and sent pictures over, and based on Kay's obvious deep knowledge of doll repair in her responses, we made the drive from the Philly area. Kay was able to fix her completely in just about a week (at a very fair price) and my daughter is thrilled. We also bought a very cute new dress for the doll to come home in. I highly recommend Village Doll Hospital!