Robert was awesome. Scheduled me for the following day, made suggestions and my tattoo came out…read moreperfect. Clean shop, great service.

Almost impossible to get a hold of someone. I called and I sent an email. I finally had a chance to…read morestop by but the guy i talked to seemed distracted and uninterested. He kept talking and joking around with someone I assumed was staff but I didn't see them. I told him I would think about it. Im not going back. Customer service is different that tattoo skills. You might just need a shop manager or a dedicated front desk person.

My wife and I were walk-ins on a Friday and Josh was super nice! It was my wife's first tattoo and…read morehe was really flexible on placement and design. He was patient on adding or removing things from the design and didn't push for anything, but was honest about if something may not work well. She had a great time and wants to go back for another. He wasn't able to do mine that day because he wanted to put more time into and I was super impressed with the honesty and enthusiasm he had for the idea. He added in so much more than I thought and I love it! I've had other tattoos but this was the longest sitting I've done and my largest. He gave breaks, checked in, and explained what step he was at, at every check in. For the details on workspace and cost: very clean environment, adherence to keeping things sanitized (couldn't give my wife a high five because he'd put on the gloves but gave an elbow bump in solidarity), and good, transparent pricing. There were no sudden switch ups in price and front desk service was excellent. I came in on a pretty slow day and everyone there was super nice. Excellent vibes and just a great experience. Will be going back!

Malachi was awesome! It was my birthday and I wanted a couple of smaller tattoos. He was very…read morehelpful and informative (I'd only had 1 previous tattoo). I love the new ink he gave me, and the shop was clean and had a great vibe to it. The shading he did looks amazing!, it's exactly what I wanted! Thanks for making my birthday so memorable!

Cody Lee, Incredible.!…read more From the start of the initial process, meeting, setting up design, being able to work with my schedule. I highly recommend. His work shows for its self. This pic is 2 months after too.

I almost never leave reviews but I've gotten tattooed by Ruben quite a few times now and he is the…read moreabsolute best! Such a good artist, fun to chat with, and a really good vibe!!!

THEY STEAL YOUR DEPOSIT!!! I had sent my deposit to Therisa…read moreand never received a confirmation. She had giving me a date and time prior to me depositing the money all I was asking for her to confirm and assured my appointment but never got ONE until asked to cancel due to no confirmation or response for over 2 days. That's when she replies and excuses the reason for ignoring me on instagram after I'm seeing her active on her account plenty of times. She said she would return my deposit but blocked me after I waited almost a week. I tried reaching out to Bryan the owner and he was very rude stating that his encouraging Therisa not to return the money and that she should of being rude to me. I POSTED THE PICTURE OF OUR CONVERSATIONS. You'll see who's wrong and if that doesn't prove that they stole my deposit.

Follow up response to business response on Google: I made ONE request to change the design from…read moresomething custom to something he'd already done before for his and my convenience, so that response is BS and I have the messages to prove it. Also, no design was ever made and no work was ever done prior to the requested change. Additionally, on two occasions he stated he would provide a design for filler options and in both cases that never happened but I sent in designs instead. This guy always has excuses. In reality, he likely was prioritizing clients with more costly pieces because before the last cancelation he offered attractive pricing to instead do my entire back and had already canceled twice to assist two other clients whose tattoos were "running later than expected". To be in business for 25 years and you can't plan to get someone in the shop after 4 attempts? Right...seems suspect the more I think about it. And one of the appointments was made without my knowledge and I STILL rearranged my schedule to show up but he did not. Again, I have all the messages to validate every single claim on here and a witness. Be warned... I'm a very reasonable and patient guy and tried to be very accommodating but coming here was the worst experience with a business I've ever had and I'll always regret it forever with a permanent reminder on my body. Went here to have a tattoo fixed (cover up) and paid $300 on 4/6/24 just to "prep" the area with a "skin tone" colored ink, which actually turned out a terrible shade of orange, and I'm a pale white guy so it looks pretty bad now. But, I was trusting when Bryan told me he had used that approach successfully on other occasions and that it would not look like that when we did the actual cover up during a future session. However, after THREE canceled "scheduled appointments" I ultimately had to just call it quits and face the reality that this guy was never really going to complete the work that we agreed to and now I'm worse off than when I first arrived and lost $300 for NOTHING! Here's the timeline for reference: 4/6/24: Prep work $300 4/27/24: 1st cover up appointment @1:30p - I got a text at 1:15p when I was already about to park at the shop that he could not make it. Many would've beed bothered but I respectfully agreed to reschedule. 5/4/24: 2nd attempt at scheduling an appointment - Canceled to continue tattoing someone else. No problem. So, we rescheduled again. 5/26/24: 3rd attempt at scheduling - I got a text the night before to cancel the appointment. Things happen in life, but 3 cancellations in a row, and right before the appointment, is unacceptable. And requiring customers to put a deposit down that is non-refundable that you get to keep if they can't show up when you don't even show up yourself is ironic and questionable. I'm a disabled veteran with an injury from an IED blast in Afghanistan that prevented me from getting a cover up done for many years and when I finally had the financial means to do it this is what I get, an even WORSE tattoo and $300 down the drain. What a major disappointment. If you run a business, there needs to be accountability and standards. Period. And clients deserve basic decency and respect. Our time is valuable too. And issues like this are potential legal liabilities...

Professional, articulate to the needs of the customer. They also all take pride in the their work…read moreareas being as clean and sterile as possible. Still fully Covid compliant. Each employee has an incredible talent for the art they produce with their tattoos. My incredible work was done by Juan Parra. My daughter also had piercings completed by Inkfamous and they stand out as one of the top piercing shops in Redlands!!! Highly recommend Juan P. For some of the best work in Redlands!!!

Juan is definitely one of the better professionals in this area to go to when it comes to…read morepiercings. I stopped by again because I had a little bump around one of the piercing things I got at another shop a long time ago. He helped me with the bump and explained aftercare very well, he's also very friendly and kind. They took me as a walk in which I appreciate greatly.

went there yesterday to get a navel piercing, 10/10 service, the piercer (female) made me feel very…read morecomfortable about the procedure and it looks great !

I come here for both my tattoos and Piercings!!! I have…read moregotten all of my face piercings done here by Valerie. I have a septum, eyebrow piercings, spider bites, and both sides of my nose. She has a great response time and is very transparent. She is also very helpful anytime I have questions or concerns about my piercings. For tattoos I have some amazing big pieces from Mario! The shop has great vibes and very friendly people. I always feel welcomed anytime I come in.

Whitney is the GOAT. I planned on having her tattoo my whole body......Can't wait to see what other…read moreart she can put on me

This place by far was the best tattooing place I have ever been to. Whitney was my tattoo artist. I…read morewanted something very simple and she walked me through the process and was super patient with me. I probably had her print out almost ten different stencils before I picked one and she didn't complain at all. The staff was very friendly! I couldn't be happier with my tattoo.

Thank you to Thomas for fixing my double helix piercings! I got them pierced from another place and…read morethey still haven't healed since last November. They were irritated and gross. I came in to Steel and Ink on a whim to ask if they could look at my piercing. Thomas helped me out, looked at my piercing, and put in some hoops. He said a lot of people do better with them, so I was willing to try anything. And you know what, they already feel so much better!! Thank you Thomas for helping me out today!

Best in the area IMHO! Richard kills it and has great suggestions on the art work. I will be back…read morefor number 3 here in Highland.

Birthday ear piercing for my 10-year old. He was great and really helped her feel at ease. Clean…read moreshop with lots of windows.

Piercer is good, and the place is clean and the staff are nice, and explain very well on whatever…read moremaintenance needed to know on your tattoo and/or piercing. However, I have many tattoos therefore I know how to take care of em. But I recently paid for a $200 tattoo that the artist said to take off the second skin within 3-4 days and just put lotion and it'll be fine. Therefore, I listened to his instructions and the tattoo is already halfway gone.

Roots Tattoo studio I highly recommend. They are all friendly artists in there. I've been going to…read moreRuben Rios over the past year and I've gotten several tattoos from him. He does not disappoint. Doesn't rush you in and out and has a light hand. Nice clean shop with a cool vibe. If you're looking to get tattooed, go check them out they all do great work!

Roots Tattoo is like your at home. Very Comfortable everyone is friendly and kickback . Sam had…read moredone a few tattoos on me and each time been blown away. He treats you like your family. Very Compassionate about his Art. I recommend Roots Tattoo to anyone the quality the love the patience is there .