This is the most amazing ER we've ever been too. We were in and out of there is less than two…read morehours with a shoulder separation from a mtn bike crash, including X-rays, exams, discharge instructs, everything. Great, friendly service & care from Dr. Deb, nurse Lucy, Marcus & X-ray team. This is how ER care should be!

My husband got sand in his eye on a hike. The emergency…read morehospital staff was all wonderful. They got him right in and everyone was great. They removed the sand from his eye, but couldn't find the (bandaid) contact they needed to perform an eye washing procedure. They washed his eye out without it. Also the nurse didn't wash his hands when he started working on my husband's eye. I asked if he should put gloves on and THEN he did. I'm no Dr. or nurse, but it does seem like these days hand washing and/or gloves should be normal procedure. They gave him Oxycodone for the pain they said he might have for up to 2 days and some eye drops. We went home and all night long he was in screaming excruciating pain. He called the hospital, knowing they didn't get it all out. They assured him they did and that the pain was normal. NOT! We ended up going to the Eye Center the next day. (St. Lukes' did recommend the center if it didn't get better in 2 days). The Eye Center found a quite large piece of wood embedded in my husband's eye. They removed it, put on a (bandaid) contact, did the drops, gave him an antibiotic and by the time he left the clinic he was 98% better. The hospital did call to see how my husband was doing. When I told the receptionist the above story I kind of got the feeling my information would never reach the proper department. Thought you should know. PS...I love St. Luke's and always have wonderful care, but this just didn't seem right.

My daughter couldn't breathe and had a severe sore throat so we succumbed to an ER visit at St…read more Lukes. They were pushing IVs and chest x-rays so we got the heck out of there with a script for prednisone and some albuterol. Ironically, the guy who owns the Doughnut's Lodge was way more helpful - he has had some medical training, apparently. After the drugs and some Perry's soup and a heart shaped doughnut, all was well. The bill was super expensive for the care we received. I am glad they are there for severe emergencies, but this was overkill for what we needed. Next time, we might just make the trip to Twin Falls to an urgent care for something this minor.

I had a great experience here. Got an accurate diagnosis, a CT scan, bloodwork and was out in just…read moreover an hour. Everyone I dealt with was super nice and professional.

I received NO communication from the Gooding facility post endoscopy and colonoscopy. Dr Bhurgri…read moreand staff are friendly and kind but being high risk for cancer, information about the procedure results are ( or should be) paramount. I had to request my health records and make my own follow up appointment which turns out to be 6 WEEKS post procedure AND Dr. had info that should have been given to me before I went home!!! NEEDLESS TO SAY I'M NOT A HAPPY CAMPER

The respiratory therapist in the ER didn't use gloves and the rest the staff treated me like a…read more"whiny woman" when I couldn't breathe.

Amazing staff, care, surgical care. Was treated with respect, understanding, care. Felt like they…read morecared for me as a person with disabilities.

I had a dr's visit, paid my co-pay at time of service. Just received another bill (months later)…read morefor hospital co-pay because dr's office is in their building. I will never go there again or use a Blackfoot doctor. Just know you may have 2 co-pays for a simple doctors visit instead of one and receive surprise billing!

I had the opportunity to spend a significant part of this year evaluating the Idaho Falls/Eastern…read moreIdaho medical system. This is specifically for the EIRMC ER, so does not replace my previous review, but adds to it. After being released from EIRMC for open heart surgery, I had another significant incident 11 days later. I was happily recovering, and was typing at my computer. Our dog ran in from outside, and I said, "Aura, go see your Mooooommmmeeeee." I told my spouse I felt very weird on my left side, so we immediately drove to the ER. I went in saying "I may have had a stroke." Quickly moved to an ER room, they ran multiple tests including an MRI. They told me I did have a stroke, but I wasn't exhibiting any further issues, so they kept me overnight for observation, but released me about noon the next day. That lasted about six hours. I took a nap as soon as I got home, then awakened to call my spouse. "I can't move my left arm and I can't walk well." Back to the ER, more tests and another MRI. They checked me in (turns out it was the same room I'd vacated earlier) and apologized for releasing me prematurely. The stroke area had grown, they went through a few theories over the next few days, settling on a Progressive Ischemic Stroke (PIS), one that "keeps on giving" :( Not much you can do about a stroke, I'd already been on blood thinners due to the heart surgery. After five days, I passed enough hurdles against another stroke and in initial rehab to "graduate" to the sixth floor - their inpatient rehab center. I still couldn't do anything with my left arm, could walk carefully with a walker and assistance, and my speech had improved, but I would be needing rehab for quite some time. I appreciated the ER's response, but of course wish I hadn't been released so quickly.

There is no other patients in the ER but it still takes 4 hours to read a ct scan after it has been…read moredone. The food will make you want to get better just so you can get something edible. Worst hospital food ever! How can someone heal from surgery when they are starving? Mountain view has fantastic food!! Do better

My husband was very sick, dehydrated and very weak. He is also a type 1 diabetic. I happened to be…read moreout of town when this happened. All He could do was text "help" to his daughter across town. She saw the text and called 911. The ambulance came and the paramedics were not the best but got him in the emergency room. The doctor was okay, the nurses were rude and abrupt. After he was treated (treatment was minimal but okay. Nurses rushed him out the door, and made him walk out in his weakened condition. Did not offer a wheelchair. And told him, too bad if there's no-one home, you'll have to wait in the waiting room to be picked up. Fortunately, our daughter across town was able to pick him up and take him home. I call that unacceptable treatment!!​

I've lived in Memphis Tennessee and Mississippi with one of the worst hospitals in the country and…read moreworst staff this staff at Madison memorial is leagues worse than any of the worst hospitals I've ever been too in every single way especially the doctors

My experience with Mountain View Hospital is as a spouse of a patient. My husband has had several…read moreout patient test done at different times. I was present for the tests or to receive information after the tests. The doctors and support staff were very knowledgeable, professional, and kind. They easily answered my questions in as full detail as I needed and treated me with respect. As I was present while some of the tests were performed I felt they tried to enroll me as an interested party and explained as the test progressed. I never felt like an outsider. Testing can be quite stressful. The doctor and support staff worked to minimize the stress. I like how Mountains View Hospital conducts health care.

A huge thank you to the labor and delivery team that helped bring our little Skyler into the world!…read more All of the people on her watch were absolutely amazing and made the experience so special. The team made us feel so comfortable with their care and wonderful personalities. We felt important, supported, and loved. We will always be thankful and have fond memories of our experience here- you are all rock stars Skyler already misses all of you!

I had the opportunity to spend a significant part of this year evaluating the Idaho Falls/Eastern…read moreIdaho medical system. My spouse drove me to IFCH ER. I walked in, stating, "I think I'm having a heart attack." They immediately took me in and after the obligatory blood pressure, iv, and such, four doctors came in. The cardiologist, Dr. Rhodehouse, stated I was having a heart attack, and the other three doctors started working with me, and then things got fuzzy. I was told I got an angiogram, but they were already prepping me for stent insertion. The angiogram results caused an ER professional to tell everyone to discontinue the prep, and told me my three blockages couldn't be handled by stents, I'd need a CABG (cabbage, I'm not a fan!) (coronary artery bypass graft - yep, open heart surgery). That required teamwork - I'd have to go to EIRMC - the hospital a couple of blocks away, which is tricky given I'm in the middle of an active heart attack. I think it's obvious that I truly admired everything happening (what I can remember of course) and everyone got an "A+" for their efforts.

ER visit. I knew I had a UTI...they didn't believe me. 5 medical nurses couldn't draw blood. The…read moredoctor and pharmacist both asked where I get my prescriptions. I told them. I was in the ER for over 7 hours for two separate infections that a simple test could've shown. I told two what pharmacy they disregarded and called them in at Walgreens. Two days later I still don't have and pain is back SEVERE! Won't go there again.