I've flown with Iberia in the past, and my opinion of this Spanish airline is nearly the same as…read moreits always been... Iberia is a budget airline at best. They'll get you to your destination and both the flights I took with them on this day departed and arrived on time or slightly ahead of schedule, but don't expect any frills whatsoever. I recently flew with Iberia from Copenhagen, Denmark to Madrid, Spain, then onto a smaller city in Spain for a work-related project. The flight from Copenhagen to Madrid was about 3 hours and 20 minutes from gate to gate, was on a no-frills A320 with no music in the armrests, movies or video content to pass the time, only their in-flight magazine. Luckily at least the seats reclined and they didn't cut that option out when ordering these planes! Staff at the airport were all business when I went to get checked in for this flight. Once the agent at the ticket counter gave me my boarding passes and seat assignments for both flights, I smiled and thanked him, and he didn't even respond. Attendants on the plane were slightly more friendly, but on this flight, they wanted all electronic devices and phones shut off as soon as we walked on the plane, even up to 1/2 hour before we actually pushed back. One thing I noticed during boarding that I hadn't seen in the past with any other airline was the amount of passengers who were coming onto the plane closer to the departure time, and shifting other passengers' items in the overhead bins, moving them and placing them into other storage areas or in some cases removing them completely from the overhead storage in order to put their own items in there. I noticed it happening a lot on both flights with this airline, and in one example, a woman pulled out 2 larger shopping bags from the overhead and handed them to their owner so she could make space for her purse as she evidently didn't wish to put it under the seat in front of her. Though there were boarding groups printed on my boarding passes for both flights with this airline, they simply called "all groups/all passengers" when they began boarding the A320 from Copenhagen. It wasn't as disorganized as I expected it to be, though the plane was a larger one (3 seats on both sides of the aisle and nearly 40 rows of seats). They did use the boarding group system on my flight from Madrid.

CPH is a small station for Delta with only two actual Delta employees and the rest are outsourced…read morelocal station people. On top of that, I think that perhaps it is only seasonal service and during the winter, you'll be on a partner aircraft through Paris (Air France) or Amsterdam (KLM). But for me, this was Delta metal through JFK. Arrival was simple and easy. The plane was met on time by rampers and the jetbridge was deployed for access to the terminal. No problems. For the return, the check-in desks are in Terminal 2. Follow the signs and look at the board for the location of the Delta counters. As with most of the flights I've taken back to the US, the security is a bit more obvious with someone checking passports and asking the usual "did you pack this bag yourself?" questions before even getting to the ticket counter. While there is a third-party contract lounge here, you must be flying in Delta One to get access. Even a Diamond Medallion with a Sky Club membership was turned away. Boooo! Boarding was as well organized as it gets in Europe. I was in the second group to board after those needing assistance and parents traveling with small children. It did take quite a while to get everyone on board this Boeing 767 but we pushed back only a few minutes late and arrived in New York a little bit ahead of schedule.

Delta is not well represented here at CPH, only four check in counter and one dedicated for Sky…read morepriority. In order to approach the counter, first you have to go though security screening, where you would be questioned like "did you pack your bag? Did you buy anything since you packed?" Etc. that takes about ten minutes, depend on answer they might call for secondly screening which supervisor would ask more questions. Check in is just like any airline, tag the bag, get a ticket, adios, head to security & crazy duty free world awaits (yes it is insane how serious Danish are when it comes to duty free!) Boarding process starts with more screening. Delta has it's own gate C26, guarded by own security team. Gate area is super small and could fill up rather quick, there are not enough seats and bathroom is small, so highly recommend your time getting there. Interestingly they don't scan boarding ticket, and all visual check. Sky priority for boarding is somewhat enforced but this is European, cutting line is expected. Flight itself is pleasely nice even in economy class, food items were well prepared (see photos). However, aircraft is a total crap 757 ETOPS with misaligned windows and broken entertainment system so that makes you wonder the SAS flight next to you look like heaven. Overall, for a US carrier in foreign soil this isn't that bad.

We had a very uneventful arrival at CPH. I say this because everything appeared to be so calm and…read moreorderly from the minute we got off the plane. There are clear directions and paths that guide you to passport control and baggage claim. The restrooms are clean. I think I was mostly impressed with how quiet it was outside at the rideshare pickup point. The vehicles in this city mostly run on electricity. Even their public buses are 100% electric. It's just something that was very noticeable to us throughout our stay in Copenhagen. It deserves a mention. I can't really rate it higher than 4 stars since it was an arrival with no departure. We didn't stay at the airport long enough to experience what it has to offer. I'll update this review if we ever find ourselves at CPH again in the future.

20 Passport processing booths on 8/22/26. Kastrup KNOWS it will take a full 60 to 120 seconds per…read moreperson to process incoming passengers entering the European passport-free travel zone - officially known as the Schengen Area, a territory where 29 European countries function as a single region with no internal border checks. they do nothing except take your picture once or twice to get it right and then have you pressure fingers down on the pad to get fingerprints. They don't even stamp your passport anymore so there's even less work for these wonderful go-getters. Oh, they also asked me why I was in Denmark and for how long. So what does this airport do? Staff ONLY two - that's one then two booths so the elderly, the jet lagged and the aggravated can stand FOR NEARLY THREE HOURS while they have to put up with Danish Bureaucratic INEFFICIENCY. No one minds a well ordered society. However, blinkered pig ignorance is quite another thing. BONUS THIEVERY: when you go outside to the taxi stand, there's some smiling Dane invite you into a taxi van that sees 8 to 12 people and then offers to take you into Copenhagen just on your own, don't fall for it. I'm shocked. I fell for it. I trust Danes. Apparently that is no longer an option. When I checked my bill after he had driven me the 15 minutes into the hotel in Midtown Copenhagen, what should have been about a $50 taxi ride was $75. Never mind that I was ignorant enough to tip him. Do not get into a van alone - you figure we learned this from the days of Ted Bundy. Bonus fact: figured that on the return flight nine days later, my photo and fingerprints were the system and it would be a breeze getting through Pasco control. But apparently not. The wise Danish flight authority still decided to only Man three of 15 to 20 booze. And there we were again waiting for an hour and a half maybe closer to an hour because they needed to take the photograph again. Apparently my facial features had changed greatly in nine days and they want to make sure that the person leaving their beloved nation was not some guy that looked like me and just had the same fingerprints as me and had all the other information like me. No reason was given while they needed another photograph and I didn't make a big deal of it or I would've been eaten a lie by the people behind me were frothing from standing online for hours. Or an hour. Get your stuff together, airport.

We used this service yesterday and it saved the day. We had trouble booking on line, so I sent an…read moreemail and quickly received a response that we were booked. They were at the cruise terminal when we got off, took our luggage. We got to spend the day in Copenhagen luggage-free and picked it up at the airport on the way to our terminal. No hidden fees. We could not have done what we did if we had to deal with our luggage too.

"Plan A" involved walking around Copenhagen with roughly 60kg worth of luggage and a baby . Luckily…read moreI found Airluggage online. They set an appointment for pickup and delivery and smooth sailing. Amazing service. Easy to use and friendly.

We flew Business Class from Copenhagen to Heathrow. The plane was an Airbus something-or-other…read more The seats were three across on either side of the aisle but there was no one in the middle seat and legroom was more than sufficient. We were served a breakfast that was surprisingly better than the scrambled eggs and sausage I'd had at the Rembrandt Hotel in London. They knew about and provided Alan's low sodium diet. My only complaint would be about the complete lack of coordination between British Airways and Virgin Atlantic at Heathrow. We had to gather our luggage, go through British Customs and from Terminal 5 to Terminal 3. Fortunately we had assistance w/ that, which made it manageable.

A few months ago, I had the displeasure of flying British Airways when London was hit with severe…read moreheavy fog and there were major delays on all flights in and out of London Heathrow (LHR). I was flying out of Copenhagen Airport, connecting through London Heathrow, with onward journey to Hong Kong. Knowing my flight would be delayed and that I would likely miss my connecting flight to Hong Kong, I tried to seek help from British Airways with getting onto an earlier flight. I went through customs early and went to the gate of a British Airways flight that was departing about an hour earlier than mine, but had been delayed and was in the process of boarding. I had asked the gate agent if she could see if there was any space on this flight since I had a connection in Hong Kong that I would miss if I were to take my original flight. The gate agent, who likely was frustrated, said exasperatingly that she could not help me since she needed to get everyone on board and get on going to London. I was a bit disappointed that she could not assist me since I knew I was going to miss my connecting flight (I later had to be rerouted through Düsseldorf, to depart the next day) and she was so unwilling to help. Typically in the USA, airline gate agents will assist customers by putting them on earlier flights if there is space knowing that a later flight may be delayed or cancelled. I guess it's not the same on British Airways in Europe. And at least in Copenhagen, the employees at British Airways seem to have a "it's not my problem, so deal with it yourself" attitude. From my most recent flying experiences and some of the turmoils of connecting through LHR I faced, I realized that the best option when having to fly on a long haul international flight is to avoid flying through LHR. LHR probably has some of the worst weather conditions of all airports in Europe, comparable to SFO in the states with its fog. British Airways, I don't think I will fly with you any time soon, and surely not through Copenhagen Airport. Poor service made my journey an displeasing one.