We have been to The Bakery frequently for the past 14 years but have been becoming more and more disappointed. The prices keep rising and the quality decreasing - don't get me wrong, I am happy to pay for good quality bread and other baked goods, but the quality has been so inconsistent over the past few years.
Today was unfortunately the last straw for us. We paid $43 for 4 cold drinks, a potato pull apart, 4 muffins (for school lunches) and 3 small cakes. The cakes were dry and tasteless and the potato pull apart borderline stale - there is NO WAY they have been cooked freshly today. The staff member who served us was SO RUDE to me I almost walked out. I have never had someone at The Bakery be so disrespectful in their service - even when it was flat out busy.
Even though the setting makes an ideal break in our dog walk we will go elsewhere from now on. Perhaps the owners should spend a bit less on landscaping and a bit more on quality control and training.
Unfortunately, upon reading the other comments on Urban Spoon, I have realised that we are not the only disappointed customers out there. Perhaps the owners need to pay attention to what their customers are telling them. I would be happy to give this feedback directly to The Bakery; however there is no feedback box and, going by the "service" I received today, I don't think the current staff would either care or pass on any feedback given. read more