1. Lotus Lash Bar

1. Lotus Lash Bar

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Philadelphia, PA

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Lotus Lash Bar

5.0 (11 reviews)

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Review Highlights - Lotus Lash Bar

I have really sensitive eyes and was nervous about getting lash extensions again, but Tina was amazing!

Mentioned in 8 reviews

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Nicck Townsend

Nicck Townsend

4.4
(120 reviews)
0.5 mi
$$

I had my first visit with Nicck this week. The salon is clean, bright, and welcoming. He and his…read morestaff are very friendly and kind. As a first time client, for him but also brow waxing/tinting in general, I was nervous. But Nicck took the time to listen to my concerns. We discussed what look I wanted for my brows, and he made me feel comfortable during the whole process. I am so happy with the final look, and so thankful I found this salon. If you are hesitating on booking an appointment - do it. You won't regret it!

DONT believe the hype . I did my research weeks before coming here and was so excited to come. Even…read morethe owner seem so pleasant and cool on social media until come to find out he's actually a jerk in person. atleast through my experience. Drove 40 minutes to for this appointment to be turned down after being a few minutes late due to not being able to find the entrance. I was on the phone with reception the entire time trying to find the entrance, I'm explaining to her what is it that I'm seeing so she knows I am in the location but it's unclear as to where the entrance is and her exact words were "please try to hurry because we do have a 5 minute lateness policy" and it was already 3 minutes into my appointment. I was already rushing stressing out to find this entrance and when I finally found it which was probably two minutes after she said that the receptionist tells me over the phone, "am sorry but we won't be able to take you" as I am coming in I see the owner Nick and I ask him like hey I literally was here this whole time I just couldn't find the way to get in and his exact words were "well we do have a 5 minute late cancelation policy so I wont be able to take you cause it would make me late for my next appointment" I booked the wax and tint so I asked him after he said that if there's anyway you can atleast clean up my eyebrows with out the tint and with out even thinking about it he said "no". I'm sorry but if your customer already paid for the full service you can atleast say as a owner I can't do the full service but I can try to clean it up or try to do what I can with the time remaining. he didn't do any of that he just walked away and instead went outside and was talking to his friends with 25 minutes left to my appointment he definitely had enough time to at-least clean up my eyebrows even if he couldn't tint them. I more than anyone understand people have their policy but as the owner of a company you have to learn to work with people. The attitude he gave you would think I was 25 minutes late for my appointment. I tried reaching out after that to see if he could atleast reschedule and he never answered. That was literally $65 down the drain that for some people is a lot. At this point is not about the money, or him not taking me it's the poor customer service and attitude from the owner himself which was very disappointing. You don't treat people who support your business like that

Photos
My brows are everything
My brows are everything
Nicck did an amazing job on the bridesmaid and myself!!!
Nicck did an amazing job on the bridesmaid and myself!!!
BROWS!

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BROWS!

Lotus Lash Bar - eyelashservice - Updated July 2026

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