Went here to here to get an alignment and new tires/rims installed. Got a quote on the phone prior…read moreto arriving. I was apprehensive since the quote was a bit on high end. When we got there, I noticed the shop was more like a business office, which isn't typical of an auto repair shop. You don't even see the repair side. I'm thinking, "This place is gonna be $sspensive!" Was greeted by Dylan. He remembered me from our convo for the quote. Since we didn't have a ride after drop off, my daughter and I had to sit in the waiting area. Dylan was conscious of the wait and squeezed us in to get my car tended to next. The staff was very courteous and offered us donuts and drinks. They even gave us a separate space for social distancing, which was very nice if them. Dylan came to me for things he wanted to point out and kept me notified of all charges. At the end my car was well taken care of and the pricing was fair. I was happy with my experience here. Its a good shop!

Discrimination against people with disabilities. I brought my van in for several things…read more They agreed to do 1 hr Diagnostic service for $185 with an engine issue. After 10 min it became clear they needed to get into the doghouse I have a conversion van so this meant moving a lot of stuff around. I also have a musculoskeletal disability, and it took me about 20 min to move the vast majority of the stuff which needed to be moved, which was a lot for me, I'm still in pain from it, but I did it because that's what needed to be done, but then I always need help with the 70 lb RV refrigerator. 2 min to do for an able bodied guy. mechanic agreed to do it Then they came back and said they couldn't get to the diagnostic stuff that day. And that if I came back: 1) They'd charge me $100 extra for moving the 70 lb RV fridge in and out. 2) They'd charge me twice as much as they had quoted for 1 hr diagnostic. When asked why the front desk drone blathered something about extra time getting in and out of the doghouse. which takes 5 min. I've taken this van to 6-7 mechanics over the years. When the doghouse has needed to be accessed, this has always been the process. It's never been a problem before. I go out of my way, even injuring myself, to do what I can. And then they help with the RV fridge, which only takes a minute. The Americans with Disabilities Act explicitly states that "reasonable accommodations must be made for individuals with disabilities" To charge them more than twice as much is to punish them for having a disability. The fact that most people with disabilities are socio-economically impacted makes this doubly unethical. Whatever good qualities this shop has, Discrimination agains people with disabilities makes the difference and earns them a 1 star review.

What a great auto repair shop…read more Darin was great. Great service and truck is nice and smooth now. Drive Shaft needed work

I took my car here when I had initially gotten a bad mechanic and needed to be sure the work was…read moredone correctly. Boulder Valley Automotive got me in quickly, checked out my car quickly, and had a great price. I'll absolutely be coming back for future car trouble and oil changes!

I chose this place based on reviews and let me add my praise to this shop. Tamara was great when I…read morefirst called to schedule my truck for work. Henry called and explained their concerns with my vehicle and recommended fixes. No hard sell - no mission creep on fixes, just honest assessment with photos and understandable explanations by Henry. Vehicle repaired with a 3 year guarantee on their work. Just a trustworthy organization with good people helping the customer!

Very upfront with pricing and what they were seeing. Loved having them work on my car,…read moreWill definitely be back!

We were looking for a garage closer than Aurora that we could trust. I saw some positive statements…read moreabout Independent Motors on NextDoor. I called them and liked how they sounded for my Subaru's 90k service. Not only did they do the service, they ended up charging less than the estimate! They didn't recommend anything I didn't need done. I will trust them with my car the next time it needs service. And possibly my husband's too.

Greg , Christian , Sheila and the entire crew made this a seamless process ! My older model RAV4…read morenow handles like a dream , and Greg was able to complete the work ahead of budget , a pleasant surprise ! He communicates well on what needs to be tasked. New shocks really make a lovely impact for driving ! New front struts , rear shocks , differential fluid , and new wipers to boot ! Fresh , new tires are icing on the cake , and what really makes me smile every time I turn the key , is their dedication . Thank you for going the extra mile so my car can too ! You all are a winning team . Superb , I highly recommend Independent Motors .

Very friendly service. Took care of our car pretty fast. Large, clean facility. Felt very…read moretrustworthy.

I have now had 2 vehicles repaired here, a Promaster van and a Subaru. Both times, they were much…read morequicker than expected, explained what was needed to fix and what could potentially wait in a way that felt honest and considerate of my money, and were kind and not one bit condescending in their explanations (unfortunately as a woman this is not always the experience I have in auto shops). They have earned all our auto repair business in the future!

On a sweltering 98° day, my AC gave out and I brought my car into Repair Masters in Boulder…read moreexpecting the worst--a leaking compressor and a huge repair bill. Not only did they diagnose the issue quickly, but instead of replacing the part (as I was quoted elsewhere), they were able to repair it--saving me a ton of money. I've honestly never had that kind of honesty and transparency at any other local auto repair shop. These folks are the real deal. Repair Masters has earned my trust--and my business--for life.

Repair Master Automotive services was very helpful and accommodating for our vehicle repair. They…read morewere communicative with us. They offered us a couple of options which allowed us to choose an affordable solution. I highly recommend there auto repair service.

I have a hard time trusting mechanics, but they made it so easy to trust them 100%. They showed me…read morethe car on the rack and gave me a candid opinion. I did the free brake assessment, and they let me know everything was great with the car and explained why there was a slight noise coming from the brakes. Would highly recommend!!

New ownership is awful and they scam you on their assessments. Went to Brake Plus and received a…read moredifferent assessment for the same issue and they did a great job for half the cost on my old car. The previous owners of this shop were honest compared to current owners, so avoid this place.

I have been a customer for some time now. On this visit I brought in my son's car for some much…read moreneeded maintenance. Ez called to let me know that they found a worn part while working through the repair and I authorized that addition to the fix. I was contacted promptly when it was completed. We were unable to pick it up until Monday morning, which was not a problem. My son and I popped in and I was walked through all that was repaired. I appreciate there is no upsell, just what is needed. My son commented that his car is driving so much more smoothly now and the sounds he had been experiencing are now gone. Highly recommend!

Got an oil change here because I didn't feel like going to a dealership like I normally do. I…read morediscovered Quality Auto Service on Yelp, noticed the high ratings, then called to make an appointment. Communication is a bit abrasive and sometimes sarcastic, but most importantly they DO provide quality service and seem honest, based on my limited experience and other reviews. It was fun sitting in the waiting area and watching all the regulars come through. Would consider coming back for more serious car issues, which hopefully never happens!

I'm thankful to have found someone local who can help me with my Honda…read more Service was great Front Desk staff was kind.

Bought a used Subaru and noticed they were missing the 120k mile maintenance. The previous owners…read moreused Hoshi for the most recent oil change and I decided to take the vehicle here as well. Called and was able to set up an appointment with Judith to get the service done the following week. It was dropped off at 9am and received a call it was ready at 330. Judith was very friendly and helpful going over the vehicle maintenance that was done and what issues were found that may require some attention. There is a coffee shop next door and they do offer a ride for drop off or pick up if you need one when leaving your car with them. Michael is very nice and felt safe riding with him.

I contacted Nathan regarding my slide not operating properly. Nathan came out explained the issue…read moreand the options to fix the slide. Nathan then sent me a detailed quote we agreed on the work and he ordered the parts. Nathan repaired the slide and it now works better than when we purchased the trailer. I would highly recommend Nathan he is professional and does great work, also he is very nice.

He was able to have the parts with him in his van and fixed everything and get us going.read more