Called earlier today. Rosalia office Manager has and always did have a very nasty attitude! I told…read moreher I'm in a lot of pain and I need an see the dentists ASAP and she gave me an appointment in three weeks and she told me If I don't like it I can go somewhere else. I have been going to Family Health Dental now for two years and I'm never going back.

Absolute worst experience! Unprofessional staff and no job is ever completed. You will not leave…read morethere satisfied.

I first met Dr Donato at his Brooklyn office about 10 years ago, when I went in for a…read moreconsultation for braces. Dr Donato has the best bedside manner ever! Any nervousness I felt was diminished. The next time I saw Dr Donato was at his Staten Island office. He still has the best bedside manner!! his staff is very friendly as well.

Just finished treatment completely. Very accommodating office and probably the best run doctor's…read moreI've ever dealt with. My teeth look amazing and I'd definitely return with my kids in the future.

As an honorably discharged Veteran, Dr. Sterling took me on through the NYS Veterans Dental…read moreservices. His admin and dental assistants were wholy compasionate and patient. Dr. Sterling took his time and broke down my appointments to help ease my anxiety. I appreciate his not "farming out" my appointment and attending to me personally. I'd recommend my friends and family and encourage anyone from Brooklyn to make the short trip over the Verrazzano!

Great doctor! He's kind and makes you feel at ease in the chair, which isn't easy to do at the…read moredentist. I needed a root canal for a painful tooth and he really helped me out. HOWEVER -- their billing needs to be more transparent and accurate. Ask for written documentation for everything, especially if you're out of network. I'm not sure what the front desk receptionist's name is now, might be Nina, but she would make comments about people receiving checks from their insurance and never returning. I brushed it off because I was in pain, I'm still grieving a family loss, and my birthday was coming up. Though I kept it in the back of my mind as a subtle jab at assuming I wouldn't pay. I received a call to confirm my appointment from the receptionist who informed me I needed to make a payment when I came in. Didn't specify how much, didn't make it seem like they'd be asking for the full amount in one day. I said no problem, as Dr. sterling informed me in the chair as he was working on me that I could do payments rather than pay it all up front. I said that was perfect. I get to my appointment and I'm asked to pay the full payment up front right then and there. Again, receptionist gave me the same story about people just never coming back to pay. Don't know why, since I was standing there with my card in hand ready to pay. I just wasn't expecting to pay the full thing at once when I was told I could do payments. The economy is in a tight spot for everyone right now and dental work is expensive. I wish I had 1500 lying around to pay all in one shot, but I do not. Again, this isn't an issue of me not wanting to pay. It's the utter lack of transparency and communication. Speaking of 1500, that's how much the front desk told me I owed. So I payed 800 the time of my visit and said I would pay the rest when I'm able. I received a bill today and my total is suddenly over 1600. What? What happened to 1500? And if it's an extra charge because I didn't pay it at once, who was going to tell me this? Also, not having an option to pay online is ridiculous when I have to work during the day and sometimes don't have time to call and make a payment on the phone. This part is more a convenience thing for me, but if billing is going to be this much of a mess might as well have an option for patients to do it online. Always ask for receipts and ask for a break down of costs wherever you go, lest you run into a weird back and forth and passive aggressive comments that make you feel like you're about to "dine and dash" at the dentist. I'm going to make my payments, just make sure your office is accurate the first time. Again, good dentist. Great work. But this billing method needs to be reviewed and redone. Additionally: I was told claims would be sent to my insurance and that they would then mail me a reimbursement check. Come to find my claims were never sent to my insurance company.

I used to love this place. The dentists are nice people, but the front desk manager Renata is…read morebeyond one of the most rude and condescending people I've ever dealt with. Apparently they "sometimes" do payment plans if they're feeling nice, but everything has to be up front. They don't explain this until AFTER your procedure is completed. They took it upon themselves WITHOUT ANY authorization or consent to literally charge my card and CLEAR OUT my bank account. It is stealing and illegal. A completely disgusting business practice. I wouldn't recommend this place to ANYONE.

Dr Cicero & Dr Kenyon are the best!!! I love coming to this office. It's always a pleasant…read moreexperience. The whole office makes you feel like family. Coming here doesn't feel like going to the dentist at all. Everyone takes the time to explain treatment when needed. There are no surprises here. The office is immaculate. Never a wait. Highly recommended. I will never go anywhere else.

I found myself facing a bit of a dental emergency when I developed a cracked tooth that needed to…read morebe pulled right away. Tooth #31 was quite the little troublemaker, as it had deep roots and was positioned near my gum line, leaving many oral surgeons hesitant to take it on. Determined to find someone who could help, I came across Leading Edge Periodontics on Hylan Blvd. After checking out their wonderful reviews, I decided to give them a call, and to my delight, they were able to fit me in just a few days later. I have to say, the positive feedback I read really lived up to its reputation! When I arrived at the office, I was greeted by a spacious parking lot, which made everything easy and convenient. The ADA-compliant ramp was a nice touch, showing that they care about making their office accessible for everyone. As soon as I stepped inside, I felt at ease--the office was spotless and beautifully designed, creating a welcoming atmosphere right from the start. The front desk staff were super friendly and could tell I was in a bit of pain. A lovely young lady took my information with genuine kindness, making sure I felt comfortable as I filled out the necessary paperwork. Within moments, I was led into the examination room and put on a dental bib, ready for what was next. Once my X-rays were sent over from another office, Dr. Peto came in with a warm smile. His calm and approachable demeanor really helped to put me at ease during what could have been a stressful experience. He carefully examined my tooth and explained that the filling I had received a few weeks prior wasn't done well. With care and clarity, he walked me through the extraction process so I knew exactly what to expect. He numbed the area with a few injections of Lidocaine, which he administered quickly and effectively. Then, the Nitrous Oxide helped me relax even more, which was a great bonus! In no time--less than ten minutes, actually--Dr. Peto had successfully extracted my tooth. I was pleasantly surprised by how smoothly everything went, and he was able to do it without making any major cuts into my gums. Afterward, he carefully stitched up the socket and sent me home with prescriptions for antibiotics and pain relief. Plus, I received a thoughtful aftercare package with everything I needed to help me heal comfortably! Every single person at Leading Edge Periodontics was absolutely wonderful. From the receptionists to the dental assistants, their friendly and caring attitudes made all the difference. I experienced hardly any bleeding during my recovery, and at my follow-up appointment a week later, I was thrilled to learn that my socket was healing beautifully. They encouraged me to get in touch if I had any questions or concerns, which made me feel supported even after I left. Overall, I wholeheartedly recommend Leading Edge Periodontics to anyone in need of dental care. Their friendly and professional team turned what could have been a daunting experience into a really positive one. I'm so grateful for their excellent service and the care I received throughout the entire process!

From the owner: Welcome to Periodontics and Implant Dentistry in Staten Island, NY, where our mission is to deliver…read moreexceptional care in a warm and inviting environment. From routine check-ups and the management of periodontal conditions to advanced procedures like dental implants, gum grafting, and bone grafting, we are dedicated to providing personalized, high-quality dental care. Our highly trained team of peridontists work closely with you and your dentist to address your periodontal and implant needs, ensuring a successful restorative outcome. A healthy periodontal foundation is the basis to a healthy beautiful smile.

Dental365 provides great and friendly service. Angela is…read moreawesome, as is Dr. Kaplan and the rest of the staff. I would highly recommend them.

Dr. Kaplan was amazing!! She is so friendly yet professional!!! Theresa, front desk , she is soo…read morewelcoming!!!!! So sweet!! And made the experience a great one!! Absolutely the best team!! Highly recommend , will definitely go back !

Dr. Pannone came highly recommended from a new friend with a beautiful mouth full of white teeth!…read more I usually avoid the dentist but my new found friend said she also has anxiety when visiting the dentist and Dr. Pannone was extremely gentle. Well today I met him and he was very understanding to my needs and eased my mind immediately. I am now confident that I am on my way to a healthy mouth full of teeth!

I had an emergency dental appointment and was fit in the same day. Dr. Graziano was very…read moreknowledgeable, kind, and gentle. He diagnosed the problem and started to repair my tooth. I also saw Dr. Abbas and felt I was in professional hands, especially with such a complex case. I would recommend BOTH doctors for anyone wanting a calm dental experience with experts at the helm!

Oakwood admin staff...please do better. I came in on…read more5/20/26 for an appointment I'd booked months ago and taken the day off work to attend. The young lady at the desk informed me that because I had not confirmed the appointment in advance my appointment was forfeited. She said staff had tried to contact me to confirm but the number they had was not in service. When I asked what number they called, they provided a number that was a completely different area code than my own. I asserted that Oakwood did, in fact, have my accurate number, and showed her the text exchange wherein I'd actually scheduled the appointment with them using my accurate phone number. Another admin staff, Brittany, got involved and offered me appointments in either different locations or months in the future. She was pleasant enough, but I reiterated that I had the proof of scheduling via text on my phone, and I had taken the day off work to attend. I understand things happen, and you can't always get what you want (or even schedule for). However, I've worked in customer service in some capacity for over 20 years and I know that it's not only good business but basic human courtesy to offer an apology when the business you represent has in some way caused the consumer an inconvenience. AT NO TIME DID ANYONE IN THAT OFFICE OFFER AN APOLOGY, nor anything resembling of an acknowledgment of regret for my inconvenience. I wasn't expecting accountability or recompense - just an "I'm sorry this happened" would have more than sufficed. Perhaps they were embarrassed about the mistake, but what they should be embarrassed about is the lack of basic customer service. Oakwood, you're big and have good providers doing good work. Please do better.

Dr. Edwards is an amazing skilled Dentist and very compassionate person. Most people dread going to…read morethe Dentist I look forward to seeing him. You are in the very best of hands in his care

I had appointment at 12.30 Pm today I was sitting there for…read more2 hours that was so crazy I always have to wait for 2 hours and I had a ex ray on my teeth and the woman was so nasty to me she looked like she didn't want to be there I didn't want to sit there and wait for 2 damn hours they should take you by your appointment time

My family has been going to this practice for 27 years. We have always received good care until the…read morelast few years. It is very apparent that this practice is all about the money. They don't care about the patients' needs and only want to get as much out of your insurance as they can. When I first met Dr. Pannone and Dr. Graziano they genuinely cared for their patients. As their practice grew, they got away from patient care and turned to squeezing every dollar out of every patient. The last experience finally showed me that I need to find a new dentist. Last week they cancelled my son's appointment in less than 24 hrs. Today my wife went to have her cleaning done and was left waiting in the chair for 30 minutes. When my wife questioned the hygienist, HE was bothered that my wife actually would question him. He said that when he goes to his dentist "in the city" he waits 2 hours. He also condescendingly told her "That's why you are called a patient, to be patient". He then told my wife that "he was not comfortable" performing her cleaning and told her to reschedule her appointment! My wife waited 6 months for this appointment (which was Columbus Day) for this appointment. I've known Dr. Pannone since he started. He was there and spoke to my wife and also told her to reschedule! Who does business like this? I was shocked that he treated my wife like this for simply asking a question, if they were busy (which they were not) she would accept an apology and moved on. I called the office and spoke to Rene as to what happened. She told me to speak with the hygienist and I was put on hold. Rene finally came back on the line and informed me the hygienist would not talk to me! I am beside myself how this practice treats their patients. Dr. Pannone was there so he must condone this behavior from his staff. I had an appointment the following day and I instructed Rene to cancel my appointment, even though I am in pain and need a root canal and crown. I would never, ever recommend this practice to anyone. Find a more competent caring practice for your family. By the way, listed in their waiting room it states that cancelled appointments would result in a $50.00 fee! So, in my book, after cancelling my son's appointment less than 24 hrs. and my wife's appointment while still sitting in the chair, they owe me $100.! Good luck with that one, take your family somewhere else, they deserve better.