I am an alumni. I was treated at Casa Palmera 11 years ago and it changed my life. I have nothing…read morebut good things to say about the treatment, staff, facility and program. I had failed 2 treatments prior to Casa, and had little hope left until I saw how beautiful, caring and calming the environment was. I have recommended them to people over and over again and they continue to be the place where hope and healing is found.

It took me years to reach the point where I was finally ready to give up everything and get sober…read more I walked into Casa Palmera with my heart set on recovery, but I have never felt so shamed and disrespected. This facility claims to be an inclusive and diverse community, but in reality, it feels like a "whites-only" club where people of color are made to feel unwelcome and invisible. The environment is toxic. The staff is vindictive and unprofessional, and the director is completely ineffective, allowing the women running the floor to walk all over him and the patients. It's clearly "vanilla" dominated, and if you don't fit that demographic, you don't belong. They didn't care about my sobriety; they only cared about the money. I came in ready for a 7-day detox, but they immediately pressured me to sign a 28-day contract. When I refused to be bullied, their attitude turned hostile. The attached photo of a phone number scribbled on a yellow sticky note was the only "professional" help they gave me. Don't go here if you are looking for real care. They talk about being an affirming space, but they treat patients like business transactions.

Evolve did wonders for our teen. I'm sure it's hard for them to get reviews as this is such a…read moreprivate matter. The whole process is utterly heartbreaking. You don't end up here because you wanna be here. That being said they worked with us as a family so well. I really liked that. They involve you in the treatment and try to ensure that you will have the tools necessary to help your child continue on their path of healing. The path is BUMPY, and it heartbreaking. I remember graduating out of program thinking I don't know if I am ready to do it without them. They helped us navigate tough topics and issues our teen would shut down on us with. Helped us see each other's sides. Helped our teen see themeself. When we graduated out were ok and we did move forward on our own. As a family we are so thankful for the staff at Evolve and the forever impact they have made on our child's life. The skills they shared, our kiddo still uses. Our kiddo really had a connection to the staff. There was also a pet lizard that meant a lot to our kiddo. There's so much I could say about this place. But the biggest is just two words FOREVER THANKFUL.

I went to Evolve last year for a number of things, and I can safely say that it was a very strange,…read morelife-changing event. The location I had attended was brand-new and I was one of the first people to enter, which may account for many of the bad things about Evolve. It was a traumatic experience. Most of the staff were just several years older than me, no experience clearly, couldn't handle stress well at all and were about as empathetic as robots. When I complained of some minor headache, they forced me to have four Benadryls at once and didn't let me sleep despite my drowsiness the rest of the day. The group of others who attended the residential at the same time as me were very chaotic and triggering to each other, which was hard to endure and didn't help my journey progress. Evolve's "reward" system was messed up and were practically punishments. We typically were only allowed to phone our parents for 3-5 minutes per day. The facility was also not very well-taken care of despite it being new, and a few weeks in, I'd found a dead lizard rotting under my bed. The few perks of the treatment: the therapist I had, the weekend outings, narcotic anonymous meetings, and being able to listen to music. I'd love to continue rambling more about my experience here, but there's too much to tell, and I would like to show some respect to Evolve for at least trying. Overall, I gave Evolve an extra star because I did come out of the program better than when I had come in; however, the actual treatment I had received at this facility was not what helped me. It was the traumatic experiences I've had there that made me want to leave sooo very bad that I ended up healing myself.

My son went to Shoreline after leaving in patient rehabilitation. Shoreline provided him the…read morestructure and safe space that he needed to continue in his recovery. The staff was so helpful and encouraging. I also can't say enough about Chris Nichols and the help he gave my son. Thank you. Cherie

This was my first time in a recovery, shoreline was referred to me from the detox place I started…read moreat. When I was picked up they sent a house manager to get me and he really started to ask question and seemed really sincere, when I arrived to the house I was greeted by some of my soon to be roommates and it was amazing how they all seemed to make sure I was good, alder if I needed food or go to the store? They pretty much made me feel very welcomed. Then I started doing the groups and learned a lot about myself! My one on ones with my therapist really made a big difference and I was able to get through a lot of trauma that was the underlying of root causes to some of my addictions. Since I graduated the program and starting to reintroduce myself to regular life. I have no cravings. If I think about using they come and are gone as fast as they came. I have to say that it was the development of the tools and all the classes and group settings. They really help me get through this and prepare me mentally to think of life in a different aspect and realize that I'm how much better person in sobriety than I ever was in my addiction and I'm grateful for everybody at Shoreline counselors therapist staff they all have made a big impact on the person that I am today and moving forward. I highly recommend this place not only is it an amazing place, but they also show you and teach you how to have fun in sobriety.

*update* I was…read moreeventually contacted by Donna in late 2023 regarding my review. She made it clear that in response to my post, they have tightened up their intake process to avoid future incidents like what I experienced. She sounded sincere and I believed her. It took far too long to respond, but I am happy I got a response period.

This is No longer the program that The Betty Ford Center used to offer. This is a get out of jail…read morefree program. The entire inpatient program is virtual, there are no therapists on campus, no Drs, even yoga is virtual. The encourage smoking, your counselor will even smoke with you and end group early for longer smoke breaks. You are required to use your cell phone. And you will be able to call your family and friends while you're detoxing them just incase you haven't traumatized them enough. This program is a joke. None of the BFC staff is left. I'd appreciate if someone from the facility would contact me as I can't get in touch with anyone to file a grievance.

Unethical.represented that they take insurance, does a multi hour intake, and then tries to trick…read moreyou into signing agreements for thousands of dollars. Almost signed, because you're worn out after the intake and they've represented upfront that they take your insurance and then they don't, why would anybody trust Dr going to misrepresent upfront and try to trick you?

I saw Dr Berlow from 2012-2014 and then ~2016-2017. My insurance doesn't cover him anymore and I…read moredon't live in the area, but that was my only reason for leaving him as a Dr, I otherwise would've stuck around. He's a great psychiatrist, and does a good job at separating what might be psychiatric vs somatic issues or just "bad life syndrome." He goes out of his way to help you try new and experimental treatments or trials that show promise when other options might not be as safe or don't work as well for your case. He was one of the first drs in California (that I know of, but 10y later this still seems to be true) to offer TMS and other TENS unit/TENS unit like non-medication treatments the second they started showing promise, and ditto for psychadelic research 10y ago (fuzzy on the details it's been so long, but he helped me get in one of the earlier PTSD/psychadelic studies when nothing else worked - it worked, now just to patiently wait for things to be legalized). Worth mentioning for the quality of care even though I know my case is rare, bizarre, and atypical: in round 1 of seeing him I had started getting hit by the first symptoms of a rare stomach disease that most other medical pros were ready to dismiss as an eating disorder/bulimia, despite that not fitting at all. Dr Berlow thank god didn't zero in on that like they did and even though I wouldn't figure out what it was for years, took the stomach problems into account for other treatment and symptoms. When I next saw him, I filled him in on how "oh by the way, since I last saw you I figured out that stomach problem - it's gastroparesis" and it was a eureka moment for both of us, and turns out a lot of patients with this are sent off to psychiatry when it's not psychiatric, to the point that he was more up to date on treatment and tricks for that than any GI dr I saw. I can't speak on insurance since it's been so long, but round 2 of seeing him I don't think my insurance covered him, but I didn't have issues (usually) with the superbill I had to get and then send off to insurance. I was in a situation where I needed to see a psychiatrist for a medication rx'd by my cardiologist because of how laws were back then and all other psychiatrists had a 6+ month long waitlist.

Dr. Jennifer Sandoval is a colleague who I have known for close to 20 years. I have trained with…read moreher, consulted with her, and collaborated on cases with her for over 15 years. As a fellow licensed psychologist, I know that ours is a field in which who you are deeply informs the kind of therapist you are. I know from extensive personal experience that she is a gifted and competent clinician as well as an outstanding human being. Dr. Sandoval is a seasoned psychologist who has mastered the delicate balance of being ethical, empathic, engaged, direct, warm, and growth-oriented. If you are looking for a therapist who will be dedicated to collaborating with you on your journey of personal growth, I highly recommend Dr. Jennifer Sandoval. ---Dr. Marjan Madison, Clinical Psychologist, Beverly Hills, CA.

From the owner: Couple and Sex Therapy, Individual Therapy, and Family Therapy, Treatment of: Sexual issues,…read moreintimacy issues, infidelity, anxiety, depression, out of control sexual behavior or sex addiction.

Dr. Lisa has been a godsend for our family. Our son had been making the rounds through departments…read moreat Radys Children's Hospital for two years with each department putting their own spin on "we don't know so we will call it chronic pain". When we met with Dr. Lisa she spend 3.5 hours with us reviewing every detail of our son's medical journey and symptoms. The next day Dr. Lisa had a diagnosis for us (Mast Cell Activation Disorder) and she has stood by our side as we try to navigate this continually changing disease. Dr. Lisa makes me feel calm and confident each time I speak to her and has spent hours helping us work with the school district and other professionals to find the best care for our son. I would highly recommend Dr. Lisa for children and adults. You won't find better care.

Nice lady and intelligent doctor, but she is not good at assessing her patient and modifying her…read morediscussion and recommended program to tailor the patient. We spent a TON of money and received poor technical urinalysis results (basically a print out from the lab; no added value from her as a doctor explaining it in relatable terms). She spoke endlessly in technical terms to my teenager whose eyes glazed over and whom stopped listening (and she continuously repeated herself). Dr L then prescribed an overwhelming number of supplements (rather than finding supplements with multiple nutrients that were needed), that again cost a lot of money. I communicated that the plan was overwhelming and not going to work for us. She did not even try to keep us as a client. Needless to say we ended this relationship and lost a lot of money. (I have never written a negative review on a business before.)

I seriously will not go anywhere else to get my labs done or see a doctor…read more This place really does give me hope for our health care system. First off, so easy to find parking and they're not charging you $10 plus to go see a doctor. I find that ridiculous in other medical buildings. It is so easy to navigate and very clean and calm when you walk in. All the staff are so friendly, knowledgeable and efficient. I walked in to get some bloodwork done, in total, it took less than 10 minutes to check in, get the bloodwork done, WITHOUT AN APPOINTMENT! I was so amazed, I couldn't believe it. Another perk of this location is that when you're done, you can come downstairs to a whole-foods and one of my favorite shopping centers. It cannot get any better.

The front desk to my provider Dr Whiteley are always accommodating and helpful. Parking is quick…read moreand easy a definite recommendation.

My way or the highway...this is Pete's mantra. We heard this about 3 times during our consultation…read moreand again during the first part of our first meeting. Prior to our meeting, Pete had us complete about 2 hours' worth of paperwork, much of which was disturbing as it required my wife and myself to dig very deep into the past. My wife broke down crying several times during this process. Within the first 10 minutes of our first meeting, Pete started criticizing my use of Trimix, an ED medication that I am prescribed by a doctor. He claimed my prescribing doctor (several doctors are aware that I use Trimix) was wrong and did not prescribe the medication properly, he would only accept me being on Trimix if I got approval from one specific doctor in San Diego (apparently no other doctors are good enough for Pete). He then went on to tell me that it's a powerful drug and it could cause damage. Pete clearly knows nothing about Trimix. I have been using Trimix for years and, although it is a powerful ED medication, it is extremely safe to use and has little to no side effects when used correctly (other than a long-lasting erection that won't go down if you don't dose correctly). Without Trimix, I have ED. Pete then went on to say that he must have all of the contacts for my doctors (which I self-pay for) but at that point and seeing that he very much lacked knowledge of medications or at least Trimix, I was very hesitant to allow him to speak to my doctors, besides, I have only known this guy for 10 minutes. I explained to him that I would not do that and again, his mantra was 'my way or the highway' or in other words 'if you won't do what I say, I can refer you to someone else'. This guy could be a good therapist but with his cocky, stubborn attitude and dead-set mentality that he is right and I was wrong was a major turn-off and a deal-breaker for us - I simply shut off the zoom meeting at this point. Pete, you might want to self-reflect on some of your methods and policies. Now we are left with having dug up our past for this guy, no therapy unless we succumb to his demands, and now sitting in limbo trying to find a new therapist that might be more understanding to our needs. I would take anything this guy says with a grain of salt and remember; he's a human just like all of us, nothing special and may not always be right. Great job Pete, rock on funny guy!

Rewind back about 13 years and I was in a tough spot. My parents had just died 8 days apart and my…read moremarriage was disintegrating. I have seen many a therapist in my time and basically the majority of them seemed like quacks. Frankly I had lost faith in the profession but was desperate and decided to give it one last try. I came upon Peter Roussos website about therapy and collaborative services. There was some stuff about differentiation that almost turned me off because I thought it was just a another quack method. But like I said I was desperate so I called him. Immediately his voice put me at ease. He has certain beliefs about different types of therapy but he certainly isn't in the business to shove them down any ones throat. Our first appointment my husband really opened up and that was the first time I had really saw him do that in a therapeutic environment. Pete Roussos made him feel immediately at ease so he was comfortable enough to open up. He dug pretty deep but in a respectful way and to be honest I sometimes left there feeling sick to my stomach. But you can't fix what you don't acknowledge. It was painful at times and he was strict with us to not let us get away with bullshit. He also didn't take sides. I swear there were times where I knew I was right dammit and I wanted him to back me and tell my husband off. Well what good would that do really? Scare my husband away? Make him feel attacked. Would have got us nowhere at all. At the time I was a little chapped but looking back a few days later I knew that he was approaching it the right way. We both needed to feel safe enough to open up and communicate. And that was the only way we were going to pull through it all. When I once gave him credit in saving my marriage he quickly corrected me and said he gave us the tools but we were the ones who saved our marriage. I'm still giving him some credit though. He did give us tools but he also gave us a safe place to learn to use them. Without that we may have ended up with nothing.

Amy completely changed my life. Her therapy technique brought up everything I needed to live s'more…read morefree and happier life, as well as show up more confidently in my business! Couldn't recommend her enough!

Amy is such an amazing therapist and person! If your looking for a transformational session that…read moreis quick and to the point...look no further. Her approach is straight forward and results centered! I would highly recommend No BS Therapy to anyone looking for a different yet very effective therapy session. She spent an hour on the phone with me really trying to find out if she was the right therapist! Please check her out if you don't want to spend a ton of hours and money going back to your therapist week after week!