Lou does good work, just make sure you get a price of how much the job will coast before hand. I usually ask first, but last time I forgot to ask how much my shoe repair would coast. I was so shocked when I picked up my shoes and Lou told me the price. I, of course paid, but I could have bought a much better, brand new pair of shoes for what he charged me. I had never ever been charged so much for a repair before, so, always ask before he does the job as to not get a huge bill after he gets done. read more

I have already listed what the issues are. If service had been done there was a financial value. BUT...... the quality of actual customer service was awful. They are shady in their service advice . I believe dishonest, and try to sell you on un needed service. Absolutely will not recommend to my worst enemy read more

I had a pair of ladies shoes that needed a broken strap fixed and add two whole cause the ankle didn't fit tight enough and Lou's fix for me one very happy customer I will return. Also, his wife makes aprons with NFL sports teams great quality workmanship. Have a nice day. And, the value was very nice. The value was affordable too. read more

It's hard to find a good cobbler these days.. and I'm so happy to have found Lou's! I have a pair of suede boots. Favorites. Needed new heels. They were ready within a few days , and they look like new . Quality work for reasonable price! Plus----a super nice guy! They got me as a regular! read more

Lou's Five Star Shoe Repair - New heels and like new - Shoe Repair Near Me - Chico, California

Dropped off three pairs of shoes for repair/polishing. I wear Paul Green and AGL heels and flats to work. I was super happy with the repairs and my shoes that are about 3-4 years old look like new again. read more

I had old UGG boats cut down and hemmed to be up to date and had some of my favorite boots repaired. Lou was so helpful, honest and I appreciated the craftsmanship. The pricing is very fair. read more

Always excellent shoe repair. Friendly and fast service with good prices. Great comparable prices and well worth the money.

Excellent work shortening the heel strap on my new sandal. It would not stay up on my heel and when he measured it, it was an 1/2 inch longer than the other shoe. He had it done in just a couple of days. read more

Reliable, does custom work (put leather soles on my favorite indoor slippers). Takes care of your items and is prompt. Will continue to take my shoes there for upkeep and repair. read more

Over the years, I've had Lou repair and resole 4 pairs of dress shoes (multiple of them more than once after wearing them out again), a couple pairs of shoes belonging to a girlfriend of mine, a pair of outdoor/military boots that needed alteration, resoled a pair of outdoor boots that RedWing said couldn't be done at their factory(Lou did that pair twice since then, and beautifully), and ALL of them have been superb. And in addition to that, he has fair pricing, and just a downright gentle guy. Give him your business. Trust me, it's worth it! Later today I'll probably go in and see about a repair on my deceased grandfather's leather toiletry bag that my brother is wanting fixed. If Lou can do it, I'm certain it will be fantastic. read more

Lou does a great job on boot and shoe repair! His quality is excellent and his prices are fair. He replaces the worn out heels/soles on my boots and shoes and does quality work. read more

Took a pair of boots that I thought were damaged beyond repair, due to an "attempted" repair by J&M Shoe Repair, and they were repaired so well they are better than when they were brand new. This is the best shoe repair I have ever been to! read more

My dog recently destroyed my beloved doc martens and although they aren't perfect, they are much better than before and wearable again!! Here is the before and after of what Lou could do with my boot and I'm very pleased. Very affordable pricing as well. Thank you!!! read more

Lou's Five Star Shoe Repair - After - Shoe Repair Near Me - Chico, California

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I needed my purse repaired by the end of the day, and by god, Lou came through! He was the third place we tried. The first told us they needed a week. The second told us the guy wasn't in and they didn't know when he'd return. Lou had it finished within minutes and charged us hardly anything. THIS IS THE PLACE TO GO FOR ANY REPAIRS!!!! Thank you, Lou's FIve Star! read more

Yes this is the place for repairs. Birkenstock's now look new again!! Looks like he does all kind of repairs. Next will take a favorite purse in to be sewn read more

I use to go to another shoe repair shop to have work done on my wife and I shoes but went to Lou's due to the other location being closed . I was amazes how quickly he repair my set of shoes and the quality of his workmanship and his fair prices !! read more

Lou's does a great job, and his prices are reasonable. My only complaint is that the sandwich board advertizing the shop sits on the street as if the he's open, when in fact he's not. Memorize those hours if you plan to go. read more

Lou has performed several miracles for us. From stretching two fine pairs of dress shoes that we passed on to my son, repairing and dying a beloved wallet/purse that was looking dismal, attaching Velcro fasteners to replace buckles that I can't manage on a new purse, punching extra holes in a small belt, attaching a hanger to my cherry pit hand warming pillow so that it hangs on my walker, repairing several pairs of various types of shoes, oh, and attaching a sole to my left slipper to deal with my 3/4 leg-length difference whenever I get new slippers. On and on. In fact, my partner is on his way to you today for help with a pair of walking shoes that need attention. Thanks for being there for us, Lou. "As good as it gets" is correct! read more

5-Star repair indeed. Good looking results and reasonably priced. He repaired the seam on my hiking shoes and you can't tell it from original read more

What a great job he did on my Coach purse. My zipper kept splitting in half. Lou replaced only the head of the zipper ( he could have replaced the zipper and charged more ) he really knows his stuff!!! I think he shined up my purse also along with gluing some frayed parts. He is very reasonable and knowledgeable I HIGHLY RECOMEND LOU'S SHOE REPAIR!!!! Thanks LOU read more

I took my grandson's Keen sandal in to have a small buckle replaced. It was done quickly and for only $7... can't beat that when the sandals can be worn another summer. For the pricey Keens it was a good deal to give them a little more life. Nice owner and great small business. read more

Lou is always friendly and does great work for a reasonable price - what else could one ask for!?!?

I took a pair of heeled penny loafers in that fit me like a glove. The leather was in great condition but the soles were a mess. One of the heels had the whole bottom part missing showing the hollow plastic heel. I thought there was little chance they could be salvaged. Lou said he could fix them and replace the entire sole on both shoes for $38. I was reluctant to spend that much thinking the fix would not turn out very good. Lou also agreed to rush the repair since I had a need to wear the shoes. Well, I'm so glad I went ahead with it, because they turned out AWESOME! They look like brand new shoes and feel even better than when they were new. Perfectly polished and solid. Great work! I recommend this shop! read more

I had a hook on my ski binding that was broke on a saturday and I took it in to have it fixed 10 minutes before the store closed and he fixed it for me right there in less than 5 minutes for a really low price. Great Service! read more

Have had many shoes repaired here. Always done on time. Always top quality work. Five star shoe repair gets 5 stars in my opinion.

I came in to see if they could fix the lining of my leather purse. I don't think they normally do that kind of stuff so It took a while but it was worth the wait. It looks new and for a good price. I will come again. read more

Lou says if your unsure if a item can be repaired, or not sure he can fix something bring it in. We have changed our phone number. It's 530-321-7525. read more

Lou's Five Star Shoe Repair - Shoe Repair Near Me - Chico, California

The service was great, fixed a red Calvin Klein heel very well in a short amount of time.