Green Valley staff place fraudulent admission claims and are quick to brush the costs off onto the…read morefamily to pick up when Medicare finds the claim was not validated. Green Valley also have no reservations with leaving your loved one while transitioning with no care. Green Valley is very unprofessional with no compassion.

Fantastic service. They meet expectations. Very attentive to their patients. Quick to respond.read more

I recommend Custom Caregivers and owner Susan Zirges without reservation for home care giving…read moreservices. Susan thoughtfully and compassionately addressed my parents concerns about having a caregiver in their home. When the time came to bring caregivers into my parents home Susan quickly and efficiently provided caregivers that were compassionate, professional, responsible and who bonded with my parents. When 24 hour care was needed on short notice, Susan arranged for caregivers to be available within hours who again were professional and capable. I recommend Susan for her hands on management, professional and compassionate employees, and her genuine servant leadership that is committed to going the extra mile to meet her client's needs.

I recently set-up my elderly mother with weekly care from Homewatch Caregivers. She needed…read morecompanionship, light housekeeping, rides to appointments, etc... The first week went well and my mother enjoyed the assistance even though she is a stubborn old cookie. About a week later, she had a non-life threatening emergency and needed someone there. I called Susan on a Sunday in the early morning and she immediately dispatched a caregiver to help. I was amazed at the service and can't complain about the extremely fair cost of this service. I recommend Homewatch Caregivers to anyone thinking about a caregiver service. Susan is professional, caring and on the ball. Thank you.

Great quality & care with super communication. All caregivers are compassionate & sensitiveread more

Mom is 95 and still lives in her own home on her own. She required help in the shower and light…read morecooking and cleaning. The office staff are the easiest to work with on any issue. Always there to help and match you with the correct staff member. The care staff were all great. Our whole family loved Alease as one of the family. When she had to take a beak for maturity leave it took us three try's and matched mom up with the "next best" . I recommend them to everyone. We even used home instead for family in Oklahoma.

I had an ascending aorta and aberrant right subclavian artery replacement July 9th at USC LA. My…read moreinsurance contracted with All Care for my home monitoring after I was released from the hospital; the intake RN was at my home within 24 hours of my release. I was monitored at twice/weekly visits from the LVN for two months. The LVN (Renee) was always prompt, attentive to my needs, friendly and caring, and a total professional. I never got the feeling she was just doing a job, and really looked forward to her visits. I would highly recommend this agency to anyone who needs home health services and skilled nursing services.

Their transportation services are always Very late and unreliable. And this is every time I suppose…read moreto get pick up. It never happen. I've missed my treatments.

Office Need to improvement scheduled and communicated with patient every time when patient need…read moremore approved to doctor visited and discard patient without notice.

Staff being as helpful and informative as can be expected. Considerate, timely, patient,…read moreprofessional, attentive nurses. Nurses and staff are helping to communicate my needs to primary physician.

Administration and communication was terrible. Too many issues to explain fully.. but they were…read moreeasy fixes after I stepped in and helped them. PT stopped with no explanation or contact to me. Nurse, Cindy, was great! She was the only part that was good in this experience with Gracelight.

Had a really bad experience with a bath aid by the name of Josephine. Thinking of changing services…read moreall together now.

Lousy company we had an appointment for today for orientation to discuss my needs, and the owner…read morehimself canceled the appointment without discussing it with us they said because they do not provide one day services, but they don't realize we needed it for multiple days not just one day. It was the owner of the company that canceled it. It was his name on the email. I do not recommend this company. They obviously don't care about people that need help. They don't even feel you need an explanation as to why they canceled this company deserves every bad review that they receive.

*NOTE: My updated review is solely for customer service, not the service itself…read more Some weeks after writing my review, I was contacted by both an employee from Oasis as well as the owner Cameron. Both expressed sincere apologies for the missed appointment and explained it was due to simple clerical error. While I have already engaged another in-home care service, it's clear to me that Oasis cares about their reputation and client experience. I appreciated their offers to make the situation right and wanted to reflect their sincere efforts in an updated review.

My sister has been on various PIC line administered medications to attempt to kill MRSA. She was…read moreadmitted by Kaiser in Fontana. Her right leg below the knee and the remaining great toe were removed. She was having hallucinations, incredible confusion, and somewhat combative responses. Over the past 12 months, she has had a PIC line 6 times, obviously not killing the MRSA, hence the amputations. She continued to get worse the longer she was on this latest round. So, Kaiser does a CT that says mile Alzheimer's, short term memory loss, but puts her on a med to treat schizophrenia, never notifying any family members, or did they just tell my psycho sister with short term memory loss. Like we are talking 42 phone calls, counted them, asking where she was how did she get there and why? 42 in 3 hours, but Kaiser ditches her, after only 2 rounds of physical therapy. We were told that she can't live alone again. She gets transferred to the Apple Valler Acute Care Center. They ask me if she had any mental issues. I said OCD and Bi-Polar. They ask about the schizophrenia. Mom & I were shocked & said never. I asked why. She said well the other evening, she saw puppies coming out of the walls. Last night, she was asking them why they couldn't see the blood running down the walls, and BHO & FJB gave her a bath, she said it was nothing sexual, but she knew it really happened. I was in shock, went in to see her and she went entirely ballistic. Like Linda Blair in the Exorcist, head spinning & green stuff coming out. She was vile. We had to leave as she kept trying to stand up. It is important to note, that She has not walked 26 days. The "Care Center" gave her 4 sessions of PT. All she can do is get to a standing position from the bed with a walker. She cannot even pivot, much less do a safe transfer. They have made her use a bed pan because she falls. I went home that night and Googled the antibiotic Vancomycin induced psychosis. It states that it can rarely cause neurotoxic effects including hallucinations, confusion and acute psychosis. Most commonly occurring in patients in kidney failure, where she is at stage 3. I called and asked them not to give her anymore, call the doctor. Mind you, they are contracted with Kaiser and have a Kaiser doctor assigned to them. They tell me they can't do this, the only way is to transfer her to St. Mary's in Apple Valley and they would transfer her to Kaiser in Fontana. Mom gets there and they have checked her into the ER. They take her back and do bloodwork, their diagnosis is that she had mild short term memory loss & get with her primary care doctor, and arranged for transport. I was flying up the Cajon Pass when I get a call from AMR. They were dispatching a transport call from St. Mary's to her home. Kaiser is supposed to provide a wheelchair & walker and take care of safety features. She is a retired 37-year Kaiser employee. She has nothing. The plan was to drop, literally drop her off at her home. I refuse the transfer & doing 85-90 mph, I fly into the ER after enough security checks I thought a body cavity check was needed. I had called Apple Valley Acute "Care Center" and ask if they have a transfer order. She innocently answered, "well, I do have a note not to accept her back at all tonight and tomorrow morning, I don't know why." I wonder why Kaiser and the "Care Center" don't want her, she's acting psychotic. Why the HELL do they not consider the source, when I ask them to please contact a doctor, she is having a rare but ENTIRELY possible psychotic reaction to her antibiotics... St. Mary's said she was safe to be released. Did I mention she has no prosthetic leg. She just had the stitches removed. Apparently, when they were told that we refused to accept her at home due to that not being a safe transfer. We asked for her to be sent to Kaiser. The "Care Center" apparently were forced to take her back. Heck, they sent everything she had with her and had checked her out. They had no intention of taking her back. I called the "Care CENTER" this morning. All of the staff were in a meeting, but they would call me back. I had an appointment I had to go to, so I said ok. After 4 hours... I thought maybe they would have been setting up things with Kaiser, etc. I call, nope, can't even get with anyone in upper management. I have taken the information to contact the state board. I will file this with Kaiser I will put this on Facebook, I will post this everywhere I can. This entire system is failing so badly.

This place is the worst facility I've ever seen. My father is in constant pain. They are very rude,…read morerefused to assist. PLEASE don't let your family members go here. I regret allowing St Mary's picking this place for his recovery no human being should be treated the way they do. Everything is old and the food is as bad I wouldn't even feed my dog what they give and the portions are for an infant no way it's even for an adult. If I could I would give 0 stars