Dr. Mendoza and staff are exceptional! I went to her for three years for dysport in my forehead.read more

I went here with a GROUPON…read more I bought the luxury facial groupon for $39 which has a $80 value and which is supposed to last 75 minutes (according to the groupon). On Vitality Medspa's website the 'luxury facial' with the value of $80 is described (see pictures). It's supposed to include not only a cleanse, exfoliation and a mask but also extractions, a scalp/neck/shoulder massage, and more. My issue is: what was promised was not provided. I went in for the extractions but got none. I pointed this out at the end of the treatment, after the skin therapist said that he was done. I was surprised because the therapist mentioned extractions in the beginning of the session and I was sort of waiting for that (I don't care too much about products being put on my face - that's not what I came for). But I was told that he made an assessment and extractions would just make my skin worse. I was surprised that he didn't discuss his decision with me, but okay. Something else I noticed was that I went in at the same time as another lady (who never had a facial either and was willing to try one with a groupon). We both were out an hour later. She went into the room just before me, and when I came out she was already out in the reception area. So the treatment did not last 75 minutes. Later on I remembered that I was told to arrive 15 minutes early to fill out paperwork. But those 15 minutes should not be counted as spa time, of course. After the treatment, I started looking on yelp and saw Jenelle's review. That made me realize I also did not get the scalp/neck/shoulder massage, towels around the arms, etc. This together with what I described above made me realize that the company does business this way. They offer a price for a service, but then they don't deliver. And sure it was relaxing and the guy who gave me the treatment is good at what he does. Maybe this company thinks that if I am impressed with the therapists techniques and friendliness of staff that I will come back to get the non-groupon (more expensive) treatments. But that's not what I came for. And so it was not a good experience, I feel scammed, and I won't be back.

This was my first visit for a full body massage. Keith was nice, polite and had a good touch. He…read morewas professional in every area and a delight to talk to. I expected a little different experience, but I enjoyed my massage and plan to go back for more!

As expected, Mark was a phenomenal therapist who clearly has years of experience in his hands! I…read morewent in with the hope of relaxing after several weeks of a new exercise regimen. After discussing my specs, Mark provided the perfect massage to boost relaxation and recovery. My wife had some more specific taxing needs and aches. Mark ensured she received just the professional treatment she needed. She and I are both anxious to return!

Peaceful, clean, and friendly environment! David did an…read moreamazing job! Definitely coming back!

The facial tech Jade was very good. She took her time and over all it was a stress relieving…read moreexperience. The reception area had a very relaxing atmosphere. I made another appointment but had to cancel the day of due to a serious medical condition. They informed me there was a cancellation fee of half of the total amount for one session. I was furious and total them I wanted to cancel everything. They said I still owe from one session toward the membership. This was in February 2026. They also informed me that I had a certain time frame to use the remaining credits, which was three. They said I had until April 30th to use all credits. My sister is coming to visit May 2nd and I called their establishment to see if could use the credits for her and I. I spoke with Justine and she said I could. Someone else called me back and informed me that since the it was past April 30th the company has a policy that my time had lapsed and I would have to pay for the scheduled appointments. Hand and Stone cares more about profit than customer service. I would never recommend their establishment to anyone. Go somewhere that the owners care about service. The only reason they even receive one star from me was because of their tech Jade.

Awesome place to do your eyebrows. Fast and friendly. The price is also very fair. You will like…read moretheir work.

The studio accepts walk-ins. The owner (Crystal) serviced me. She was very nice and friendly. The…read morestudio is clean. My brows and lip were cleaned up nicely. The prices are reasonable for El Paso. I will definitely be returning here on a regular basis. I didn't take a before picture, but here's an after pic.

Great atmosphere. Profesional and friendly. My eyebrows look great! She even gave me tips and…read moreapplied oil to help my eyebrows grow in better.

Beautiful creative young professionals in this salon! Excellent service, we were visiting from…read moreout of state and realized I needed my eyebrows done found this location and checked it out! And I couldn't have been more happier I wish I can take them with me back home! Thank you ladies your excellent and perfect in what you do

Erika, Erika's Five owners, has been my skin professional for over three years. She is caring,…read moreoffers many specials, and gives the best facials. I stopped my membership with Massage Envy because of how much more I enjoyed the quality of service Erika provides. When I visit Erika's five, it's my "me" time because it is not just a skin treatment; I relax, knowing I'm taking care of myself. She offers facials, waxing, laser hair removal, body scrubbing, and other services.

Dr. Munoz does a great job getting you back on track!! I went in with so much pain and misalignment…read moreand he fixed me quick!! The masseuse ladies are awesome and therapy is great here!b

I see Dr. Paul Munoz for acupuncture and he's really good at placing those tiny needles just right…read more I also receive a massage and let me tell you how Stephanie has the best hands!!! She applies the perfect pressure and really works my pain and kinks out while I'm on that table. The receptionists are very kind and courteous and make the start of my appointment pleasant.

Super great and professional service. Everyone was courteous, knowledgeable and friendly. Make sure…read moreyou schedule a ZO Glow Facial, my skin feels amazing!