I switched from my doctor in Middletown because he didn't take my insurance and I had to pay $35…read morefor the visit. My insurance covered the frames at Boscov. Dr Loveland took my insurance and I was expecting to pay nothing. I paid MORE! My insurance covers $200 for frames. The cheapest frames I could find were $220. The most expensive frames at Walmart are $125, most under $100. The eye doctor didn't say anything during the tests. I asked a question and got a sarcastic answer. My insurance has covered everything for the past 30 years. This year I got a bill for $50. I called and asked what it was for. I was told the billing department would call me back. No one ever called. My Medicare statement said it was a test to see if I needed to wear prescription glasses. I don't need this test. I have been wearing glasses since 1962. I came in with glasses & they knew I needed glasses without a test. When I picked up my glasses the woman handed me the glasses and a cleaning cloth and said I was all set. When I got home I couldn't see the computer screen and had to put my old glasses back on. I've left the old glasses on ever since. I wore the new glasses about an hour. They never asked about what activities I do, like every other doctor I've been to. I was told I had to come back for a second exam to check my eye pressure, but the second exam was a test for peripheral vision which I didn't the first time. I was told i could leave & they would let me know the test results. I have never heard the results. Walmart is looking like a better choice. Greg G.

Eye Dr was very stern, not too friendly; the office staff however, were. Im also really curious how…read moreit takes 5 weeks for glasses. 2025 y'all. C'mon!

I've been seeing eye doctors for decades and the process and visit has always been quite nerve…read morewracking. My regular eye doctor no longer accepted VSP, so I was forced to find a new provider. I came across Family Eye Care from a simple search through the VSP site. Let me start by saying the whole appointment, including picking out and ordering new glasses took me less than 45 minutes from the moment I walked through the door. Being a first time patient, extra time was needed to go through the typical questionnaire. No dilation needed!!! This place has all the fancy new technology! I left seeing clearly, which in itself gives this place 5 stars in my opinion! Dr Greene was awesome. He was funny and made me feel very comfortable and welcomed. In fact the whole staff is great! I highly recommend this vision center!

Great staff, doctor is amazing, all around great family place. You won't feel out of place here.read more

The staff is amazing-any associate who helps you will go above and beyond with their personalized…read moreservice. They work together really well like a family and when they are each busy, they invite you to try on frames and to relax and just wait for the next available associate.. i've been going there for years and had many prescriptions filled and they are always $200-$400 lower than any optician or doctors office. They also look to see what are the best deals for you and your prescription with your insurance. Yesterday was probably my sixth or seventh visit there over the years and I got two pairs of prescription glasses for less than half of what my doctors office wanted to charge me for one! There's never been a mistake or an error and they always call you when your glasses are in. I highly recommend this business.

I went to Walmart to get sunglass nose pads replacements because the ones on my expensive pair of…read moreQuay sunglasses kept falling off, one of which fell off and got lost. Glad I asked for help! Josiah was sooooo nice and so sweet After i paid for the pads, He took my glasses and not only replaced and installed the new pair, he also cleaned my glasses and tightened them up (which I didn't realize i needed until he gave them back to me). And he did all that on the house. Hire more people like Josiah! He is amazing!

Are you on Medicare? Are you in need of a standard eye exam so you can get new glasses? Did youR…read moreInsurance company list them as approved for eye test and state what your co-pay would be for the exam? Well, patient beware, you might find the billing practices of these folks to be devious. Let me explain. To start, I will comment on the good. Very modern facility, modern equipment and the medical staff are polite and friendly. If you are in need of Ophthalmology services, this is probably a good facility to work with but I couldn't verify since I was there for a simple eye test. However if your in need of a simple eye exam by a Optometrist and you're on a medicare program BEWARE, YOU MOST LIKELY WILL BE OVERCHARGE! To start, you will find the receptionist has an attitude. Not friendly, physicaly out of shape, no smiles, no room for discussion if you have a concern. It's her way or the highway. You ask to see a manager or some authority, you out of luck, it stops with her. There are not managers or directors for either of the facilities. It's the receptionist...period. So I need an eye test so I can get a new eyeglass prescription. My insurance listed this office as a approved provider and states a co-pay ($15.00 in my case). However this is an Ophthalmology facility and eventhough I am seeing an Optometrist for a standard eye text, they code this as a "Specialist" visit. I note that I'm not seeing a specialist (Ophthalmologist) but a Optometrists. Doesn't matter. She tells me I can go elseware if I don't like it. It's years end, I need to use the benefit ASAP or lose it so I decide to go through with the exam, pay the specialist co-pay ($45.00 in my case) and have my insurance get them to correct to overcharge. Now while I'm waiting for insurance to follow up, I then get an invoice from these guys stating I owe an additional $35.00. Why, because unlike other optometrist offices, these guys pull out components of the exam and bill them as separate services. So my standard eye exam from this office became an higher fee exam ($45.00) plus a $35.00 charge for "a Refraction for the routine exam". So what was described in my insurance plan as a $15.00 co-pay has become an $80.00 expense. I've had four other eye exams provided under medicare, all of them fully inclusive of the services and requiring a $15.00 co-pay. I changed my insurance company this year and my past eye doctor was not in network. No problem, I simply go with who the new office the insurance allows. In this case, BAD DECISION! Based on my experience I am of the opinion these folks are knowingly abusing the system with their billing practices. I suspect most folks don't want to deal with fighting this so they accept the abuse and pay the additional fees. So let me do you a favor...be warned. IF YOU PLAN TO DEAL WITH THESE FOLKS, DON'T RELY ON WHAT YOU PLAN STATES YOU WILL BE RESPONSIBLE FOR, YOU BEST GET VERIFICATION OF WHAT THEY WILL BILL YOU BEFORE YOU MAKE AN APPOINTMENT.

This was my first time here and it was great!! The receptionist was great and very happy and…read morecourteous. The first woman who did the preliminary testing of my vision was very professional and pleasant. I saw the gorgeous, Dr. Meghan Kelleman and she was awesome. She took her time and explained things to me thoroughly. She was very good at making sure I was comfortable during the eye testing and she also has a great sense of humor lol. These are all some of the things I look for personally, that make me want to come back to the same medical professionals. Loved it! *The office is very clean and easy to navigate through. *If you want to see Dr. Kelleman, she usually only has afternoon appointments available.

I underwent LASIK surgery with Dr. Peter Shriver at Middlesex Eye Physicians in April 2026 and it…read morewas the awesome! I can see even better than I could with contacts. I felt comfortable and safe throughout the procedure. Dr. Shriver and his team were incredibly professional and compassionate. I would highly recommend Dr. Shriver to anyone considering LASIK surgery.

Since my husband has had reasonably good experiences here, I made an appointment. I arrived early…read moreand they gave me a tablet to sign waivers. The first one was an authorization to keep a card on file so they can charge any balances automatically up to $1500. I told the receptionist that I would not be doing this since I have been a victim of identity theft. The tablet will not let you decline without logging out so she spoke to a supervisor and they said they would not see me without the authorization to keep a card on file, so I left. When I asked her why my husband didn't need to authorize automatic charges to a card when he had an appointment six days ago, I was told the policy went into effect two days ago. I called two other local eye doctor offices and neither of them keep patient's cards on file so I made an appointment with one of them instead.

A great experience. The office staff was amazingly helpful from the start setting up the appt…read more very friendly office staff. Dr. Palmer was very professional and informative, I never quite had the experience I had at his office elsewhere. Great work and super friendly.

Dr. Napoletano is a fantastic optometrist! She gives you her complete attention and there is a…read morepersonal vibe here that I much prefer to any of the other places where you're just a number. My impression was that she takes pride in her work and the care she provides. Clean, cozy, accessible office space. Highly recommended.

Dr Napoletano is wonderful. She listens to her patients and truly cares. Highly recommend her for…read moreeye exams and glasses. Samantha is very helpful when selecting glasses and answering questions.

we've been going to 4D Vision for about 6 months now and have nothing but amazing feedback to…read moreshare. The clinicians are incredibly kind, compassionate, supportive and every.single.one of them are not only highly competent in teaching the exercises, but they also explain the "why" behind it all. they speak so kindly and lovingly to my child and are just really encouraging through it all. Dr Collier is one of the best around and I fully trust my child being under her care. Gem and Jess are just amazing and Venita, too!! Highly, highly recommend. Hands down. After years and years of working on b my daughters vision deficiencies, Im finally seeing progress! Hallelujah! *I was not asked to write this review, they have just been so helpful and I've finally seen progress w my kid that I felt the need to leave this glowing review.

I have seen 4D for many years now in the Cheshire office and in the Cromwell office. I had a lazy…read moreeye as a child and as an adult when my close up vision started getting worse no eye Doctors seemed to be able to come up with a pair of glasses which would allow me to differenciate 6s and 9s. I actually saw some very well reviewed and well respected eye Doctors. One told me I needed to just accept that I was old (I was maybe 45) and my vision would never be good. DR Collier sees me once or twice a year and I can do accounting and see wonderfully near and far. My daughter also had some issues and went for the eye exercises for a few years. She did wonderfully with it and no longer needs it. They also did a great job with my niece and nephew.

Dr. Becker is a kind and sweet little guy. He works alone. So he greets people, answer the phone,…read morerings you up and schedules you next visit. He listens. He was recommend to me and I was happy I went to see him. I also order my glasses with him, I pay a good price and they arrived quick.