This is the only place my kids and I will go to have anything done with our hair. Kassi is amazing!…read moreAnd she is so patient with my little ones! Always have a great conversation when I'm in her chair! Same with my kids, she takes time to talk and listen to them! And the best part, our hair looks and feels GREAT after our appointments!

I was a customer for years, but I feel the owner dropped the ball, was rude and unapologetic…read more Lindsey only cares about her schedule. We will not be supporting this salon anymore. Attitudes matter, and lindsey should adjust hers! I made an appt for my 4 year old to get her long hair cut into a bob for the summer. We made my appt weeks in advance, and got a call THE DAY BEFORE and was told my appt needed to be reschedule due to a "court date".....Right? you just found about your court date??? Sounds like a last minute excuse to me.. You never asked when it would be convenient for me to come back in.. you talked to my husband and gave me an early morning appt on Saturday. I work myself little lady, and my days start at 5am. I did not want to wake up early on my day off for a haircut! This is why I scheduled my appt for a FRIDAY afternoon WEEKS in advance!!! We all have busy schedules, and things we are juggling, life is not just about you and your "court date". Miscommunication between my husband and myself, and I showed up 15 minutes late. I was rudely greeted at the door (the close sign was still up) by Lindsey and was told,"You are 15 minutes late, my next appt will be here in 20 minutes, I can't see you." I reminded her she cancelled my appt with MY HUSBAND, NOT ME... and how do you have 20 minutes until your next appt, but no time to do a child's haircut?? My guess was someone still needed to do her makeup... Seriously! She's been like this for years, will come to work to do her hair and makeup.. that's fine, what ever... but don't tell me you don't have time to fix a mess you created!! If you want to avoid gossip, drama, and the most pretentious salon owner in Lewis County, avoid this place... There must be a reason why there is always "looking for stylist" in her window! High staff turn over doesn't reflect well on an owner... We found an alternative, my 4 year old is rocking a bob, and we won't be back! (I work in the medical field, and my entire day is appointment based... If we drop the ball, then we make it work! No break, short lunch.. we get it done... Not take an additional 20 minutes to stare in the mirror. You are not that important girl! Get over yourself!)

I absolutely love this salon! I've been getting my hair done by Ali for 15 years. All of the ladies…read morethere are great...sweet, welcoming, and always helpful!

I have been going to Lotus Hair Salon for a few years now. My daughter recommended it. Shannon is…read moremy hairdresser and I consider a dear friend. I have always been very happy with the results. When someone asks where I get my hair done I always tell them. I have not had a massage or had my nails done there yet, but I am going to call now for my nails.

Mika cut my hair and I was really nervous because I haven't found a great place to go that I trust,…read morewell I found it!!! I gave her some inspiration pics and she totally read my mind and made my vision come to life. I left feeling so beautiful and confident!

Not too happy with my pixie razor cut from Amanda today. Mainly, because she didn't listen to me…read more She just had a style in her mind which was not the same one I had in mind. I don't like it when this happens. I will just wear my mediocre hair cut until it grows out an find a better place to go. Not saying it's a bad cut. I had wash, razor cut and out the door in 14 minutes. No pampering or fluff.

I was in Centralia from San Francisco for my brother in law's wedding and needed a place that…read morespecialized in "up do's." Boy did I come to the right place! Kathy was WONDERFUL! Gave me a GORGEOUS updo for an extremely reasonable price. Will definitely return if I am ever in the Centrailia area again!

I have been going to Mika for a while now, and I am overall very happy with the services I have…read morereceived! First thing, she is highly responsive each time I reach out to her- I've never had to wait months for an appointment, and if it's a question/comment/concern with my extensions, she will work me in as soon as 24-hour notice. Mika is very knowledgeable about extensions, and her experience and expertise really shows. My extensions feel tight (but not too tight!) and anchored very well with clean sections. One of my favorite things about Mika and Off the Rail Salon is that she is real- She never tries to sugar-coat anything or promise unrealistic results. She will give clear specifics of what she can do during your appointment and will be sure to set your next appointment at the end of service to ensure your ultimate desired result and overall happiness with your hair (color, cut, or both). Mika has a great balance between maintaining professionalism while creating a space where I feel very comfortable in being myself and feel relaxed being around someone who is an honest, genuinely kind human such as Mika. Lastly, her pricing is unbeatable- incredible fair pricing for every service she offers. Overall, I give Mika and Off the Rails Salon a 5/5, highly recommend to others, and will continue doing business with them.

I called this salon to schedule an appointment to have my hair done. I scheduled my appointment…read morefor three weeks in advance. I did my scheduling and my consultation through the owner, and I sent him a picture, and we had a ver detailed conversation on what i wanted. The day before my appointment, I got a text message from the hairdresser saying she was overbooked because the scheduler didn't understand what I needed and didn't book enough time for my appointment and the previous appointment. The hairdresser had gotten sick, and I understand that we are all human. She did offer me other days and times, but as I had scheduled out 3 weeks in advance and recently started a new job. None of our schedules matched since I made the appointment with the owner, I sent him a message letting him know how disappointed I was because I was really looking forward to trying his salon. He instantly sent me back a message telling me that this was an errand that he would be calling me in just a few minutes after 3 hours of waiting for his phone. Call and send another message saying that I have canceled my appointment and was very disappointed in the interactions. I've had with this salon. He calls me. And tries to schedule an appointment. I offered him the only day I had off. To come in anytime he needed that didn't work with their scheduling. He asked if maybe I could come in later the same day I told him that I had a family dinner and then he asked me to come in the next weekend, which was my grandson's birthday. His response was anytime that day at work. I informed him that neither one of those days worked for me. As he kept going through the calendar and I let him know I worked 2 jobs, and that's part of my problem. That's why I scheduled my appointment so far in advance. His only other option was to make me wait until the middle of July... More than another month. I am very disappointed in the actions of the salon.

My first waxing... I'm a big baby But she wouldn't let me whine about it. It was immediately…read moreobvious her level of experience was beyond what I would have gotten with these other day spas. I shopped around-not for price but for quality. It wasn't rushed but fast and efficient and followed up by an amazing massage. You can't get this special attention elsewhere and very reasonably priced.. Highly recommend.

Went in for a father's day massage courtesy of my family, my wife asked for a foot and body but wad…read moretold she cant so this. They prepaid and the masseuse GAVE HERSELF A TIP at this time, without asking my wife. I showed up early to an empty lobbg and gave my stamped card to her. She commented that my family must of been the one with all the kids who came in, came off a little RUDE how it was delivered but ignored it. I use to get weekly massages but haven't had one in about 6months so this was a big treat for myself. She leads me to a room, says to get ready leaves the room but keeps the door open? I lay down on what seemed to be a piece of plywood with a small opening for my face, which leaves me LAYING MY CHIN ON WOOD, with the lack of cushion or space for my face. She comes in with her SPEAKER and ask if I want it soft or hard, I say hard since its been so long. Since I say hard she says she is going to walk on my back, AWESOME ive always enjoyed a good Ashiatsu massage. She steps on my back for a lil bit but then starts to dig into my thighs, ive had many Ashiatsu massages she was NOT kneading my muscles just PUSHING hard into them. Was pretty UNCOMFORTABLE but she stopped that pretty quickly, and this is where it got worse. She used multiple tools she had, to very forcefully push and pull my muscles, and used a CHEAP knock off wheel massager that did not roll. So she pretty much just rubbed a plastic stick on my back, pushing and pulling my skin and not much doing anything for my sore muscles. She then switched to what felt like a guasha tool, and started doing my arms and legs. My body RECOILED involuntarily multiple times, then she asked if it was okay, I grunted and she continued. In my previous experiences when my body would recoil this way masseuse would change their approach but she did not. She continued the same way, until she said she was done and I told her my shoulder was still in alot of pain, so she did my shoulder a bit more. She said thank you and left, this is when I noticed it had only been 50 MINUTES since she lead me to the room, I was done at this point and did not care to be man handled anymore with no relief to my muscles. Overall a terrible experience where she tipped herself, I laid on a uncomfortable "table", left me bruised, cut my time short and left her self a near 50% tip. Do not recommend

I can't say enough 5 stars about Shelby and his strong healing hands. I have been in pain for 12…read moreyears & many surgeries in neck & shoulder from an injury. I Had a ton of built up scar tissue & tension stored. Very low mobility in my neck and He knocked that out in one 90 min session with his technique, skill, strength and CBD essential oil blends. Not from the area but I go back to maintain my mobility monthly and I tell everyone I know to go see him. After years of trying different masseuses for treatment on my injury he is by far the best I've ever been to. I do the 90 min Deep Tissue Massage with CBD & Essential Oil. Treat yourself to go see Shelby, you will not regret it.

My son's and my necks were stiff and painful. So, we did a Google near-me search and found Shelby…read more He is professional, respectful, kind, and communicative. My son came out of his first session with Shelby and said that his pain was gone, and it was the best massage that he'd ever had. Then it was my turn. By my third massage, Shelby's foresight and compassion sent us down the road in much better shape. To top it off, Shelby shared stretches that I could do to continue the healing process. I am SO thankful that we found Shelby. Please do yourself a favor and book a massage with him today. Thank you, Shelby!

Got my first tattoo buy Alex Cook he was recommended buy a family friend and I researched other…read moretattoo artist even where I live in Portland Oregon by the airport. Alex is very personable. When I books my first appointment with Alex in January he was booked out 4 months in advance. He brought my tattoo to life even with just the outline completed . I booked Alex again and completed the artwork April. I would highly recommend Alex Cook. J.

EDIT 11/16/24 yes, your response is correct. My apologies for being an a-hole. My fault for…read morebooking an appointment so close to my arrival back in town. I don't recall seeing any emails or notices when Josh left re:deposit money but nonetheless; absolutely not your problem. Zero stars. I paid $100 deposit back when Josh was still there and they were so gracious to schedule me for a new appointment with my hundred dollar deposit last week however I was in York and didn't get home until late. I called them before my appointment time and told them what had happened, they basically said too bad. So I'm out of bucks. Well keep it and I hope you do good and your business as well because this is bullshit customer service. Oh and I'm sure to post a negative review over 100...not happening "lucky". If this Is how u do business I don't want you working on my body! FO