5 stars. they now offer pick up and delivery thru their website www.thewashfactories.com…read moreas easy as ordering uber eats amazing!!

I have been coming to the Wash Factory for years always clean and professional, today was a…read moredifferent story I had to wipe out the washer and the floor needed to be swept lint and hair clusters all over the floor The bathroom had no toilet paper , very disappointed. I have been recommending the wash factory to all my clients , I hope this is a one off experience

I have used this dry cleaners for the past few years and am always happy with the results. I even…read moretook my Uggs that had water stains and they were able to get them out. Everyone who works here is very nice, and I like the location (gives me a good excuse to hit other parts of Jenkintown!).

I needed alterations to my mother of the groom gown. I felt like the price was a little steep, but…read morethe dress fit perfectly. It was a great wedding.

The service here is excellent. The owner is one of the nicest people I've met since moving to the…read morearea. She always has a kind word and takes wonderful care of my clothes. Also, she folds sweaters and puts them in a paper bag for pickup. Less plastic in the world. The prices are very reasonable. Every time I go there I leave satisfied and feeling good about supporting a local business that understands how to treat customers.

My go to dry cleaning .. great service and the owner is the amazing , always smiling , super…read morefriendly

NEVER TAKE YOUR LEATHER HERE!!!…read more Not only did they ruin my new Leather jacket, they also are not very helpful in coming to a resolution. They turned my black lamb skin leather into a plastic feeling dull almost brown jacket that is 2 sizes too small. :( I normally wouldn't write a bad review but it has been over a month and they are not even trying to help reimburse me.

Julie did such a fantastic job at altering my dress! I had ordered it online with custom fitting…read moreand despite that it was way too big. They were able to alter and fit this dress exactly how I wanted it to fit, and they did a great job at listening to all the details I asked for! They were able to also alter it within a really reasonable time and even asked when I would need it by! I will absolutely be going back if I need anything done in the future! Such a great experience!

If you have any spots on your clothes don't go to this " Cleaners", They will tell" We will try"…read moreand you get everything back with the same spots. Tried many times everything: ink spots, coffee spots, food spots, etc. Nothing was cleaned. So disapointing. They would better tell honestly that they can not do spots, but they charge money for nothing. 11/19/2014 - looked for my review and for some reason did not find it. I think it is important that people know. So i am updating.

The worst dry cleaning ever, couldn't find my dry cleaning so I waited 20 minutes while they…read moresearched. No apology whatsoever. Then told me that a jacket couldn't be cleaned cause it was "too dirty". I had literally washed it before dropping it off - I just couldn't get the wrinkles out. Regardless, your job is to clean clothes. Worst ever Kathleen: 2 years of responding to posts about how zips is awful. Change it within the store - not With all the miserable reviews. The store was very clear that they considered it "too dirty" and wouldn't clean it.

Fabulous place!! Very reasonable pricing, and clothes are ready the next day!! Fall/Winter is on…read morethe way, so I had four coats drycleaned, and I couldn't be more pleased

I really like this dry cleaners. The owner is always courteous and so kind to my kids, it's not…read moreexpensive and I have had many pieces altered by her and have never been disappointed. Just yesterday I dropped off my husbands shirts around 10am and asked how soon they could be done. She said next day at 5:30, I called (it's 3pm) and they are ready! I have been using her for years and will continue to do so.

I stupidly burned my son's graduation gown 3 hours before graduation, ran around the corner to this…read moreplace and they repaired the burned hole within an hour! Very VERY grateful for that!